2121 it service delivery manager jobs found

Description IT Service Delivery Manager - Sr Job Description Summary: A very strong technology and IT delivery manager and leader with hands-on experience and expertise in tech modernization, and cloud native applications. Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or subordinate managers and supervisors. Integral in the development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. Drives Technology modernization and cloud migration. Role Overview The Sr IT Service Delivery Manager will serve as the accountable delivery and platform leader for the colleague servicing application. This role combines platform strategy, delivery execution, engineering leadership, and risk ownership and requires close collaboration across application teams, enterprise architecture,...

Description Position Summary Huntington Bank is seeking a Senior IT Service Delivery Manager to join the Treasury Management / Enterprise Payments organization. This role is accountable for the ACH / PEP+ platform, serving as the single point of ownership for both production stability and delivery of strategic initiatives. The Senior IT Service Delivery Manager leads the ACH team, ensuring the reliability of mission-critical payment systems while executing roadmap initiatives that support business growth, regulatory requirements, and technology modernization. The role partners closely with business stakeholders, product management, architecture, infrastructure, operations, and vendors to deliver consistent, high-quality outcomes. Key Responsibilities Serve as the single point of accountability for the ACH application within the Treasury Management / Enterprise Payments organization. Lead teams responsible for...

Description Role Overview / Summary The Sr IT Service Delivery Manager (GCP) will serve as the accountable delivery and platform leader for the strategic Enterprise Event Hub (EEH) - the bank's strategic eventing and data movement platform built on Google Cloud Platform (GCP). EEH is a mission-critical, enterprise capability that enables the secure, reliable, and auditable distribution of customer, account, and transaction data in near real time from Systems of Record (SORs) to subscribing consumers. These consumers include digital and operational applications, the operational data store, the enterprise data lake, and the Enterprise Data Warehouse. By standardizing on a Pub/Sub‑based eventing framework , supported by robust data integrity, reconciliation, audit controls, and file transmission capabilities , EEH significantly reduces direct read pressure on core SORs and provides the scalable...

Description Summary: Huntington Bank is looking for a data platform manager in our Data Technology organization. In this role you will lead a team of dedicated platform engineers as we strategically migrate our data assets to the cloud. As a Manager on the Data Platform Team, you will report to the Director of Data Platforms and work closely with the Chief Data Office organization to influence the business and technology strategies for the company. If you consider data as a strategic asset, evangelize the value of good data and insights, have deep understanding of data governance, are an experienced thought leader in cloud data migrations and love building teams and mentoring talent, this role is for you. You will be responsible for leading a Data platform team for the bank, including innovating on the platform to enable next-generation capabilities. You will participate in the definition of the strategic...

About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.      In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.  Job Summary   The Supervisor Field Services is a member of the Area Management Team responsible for the on-time delivery of customer reports within the designated area. The standard service cycle is 30 days from the date of order, and it is the primary goal of NRS to...

JOB SUMMARY Acrisure is seeking an Operations Manager, Case Management to lead and support a team of case managers and vendor partners across telephonic and field-based environments. This role is responsible for overseeing clinical case management operations, driving team performance, and ensuring high-quality service delivery aligned with client expectations and regulatory standards. The Operations Manager will play a critical role in mentoring staff, managing workflows, and improving operational processes across the case management function. This position is ideal for a clinical leader with strong workers’ compensation case management experience, proven leadership capabilities, and the ability to manage complex, multi-stakeholder environments. Responsibilities Lead, mentor, and develop a team of case managers, promoting accountability, quality, and continuous improvement Oversee case management activities, ensuring appropriate assessment, planning, coordination,...

Manager IT Engineering - IE07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We are seeking a Modern Workplace Engineering Manager to lead our End User Services (EUS) Endpoint Management and Digital Experience function. This role is responsible for defining strategy, leading engineering teams, and driving the modernization of endpoint platforms across Windows, macOS, mobile and virtualized desktop environments. The successful candidate will play a critical leadership role in migrating legacy, on-premises endpoint management capabilities (GPO, patching, build and software distribution) to cloud based, modern management solutions, while improving endpoint reliability, security posture, and employee digital experience at...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Product Management Senior Manager (Technical) is responsible for defining, delivering, and managing the full lifecycle of two or more complex, technology-enabled products supporting Allstate’s Investments business. These products primarily span integration, data, middle-office, and back-office platforms can also expand to support front-office investment products as business needs evolve. This role owns product vision, discovery, roadmaps, and execution, balancing strategic thinking with hands-on delivery in a fast-paced, market-driven...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Manager, Regional Training is responsible for managing and executing training programs across their assigned region(s) to ensure consistent onboarding, strong user adoption, operational compliance and high-quality service delivery. The Regional Training Manager identifies training needs, improves onboarding effectiveness, monitors system usage, and provides data-driven insights to leadership to support performance and efficiency. The individual in this role partners closely with...

Say hello to Hagerty   Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving.  Ready to get in the driver’s seat? Join us! As a Software Engineer, Fullstack on the Hagerty Marketplace team, you will work on the applications that power two main aspects of vehicle sales, auctions and classifieds. Our auctions platform is focused on a trusted and...

Standard Commercial Account Manager Location: Kentucky or Ohio  Employment Type: Full-Time and Hybrid from a local office  Job Summary Are you a relationship-driven insurance professional who thrives on delivering exceptional service? As a Commercial Account Manager (CAM ) you’ll play a key role in supporting and retaining a diverse portfolio of commercial lines clients. You’ll be the go-to expert for coverage placement, policy maintenance, problem resolution, and overall client satisfaction. This position is ideal for a licensed insurance professional who enjoys building meaningful client relationships, navigating complex coverage needs, and helping businesses feel confident and protected. Responsibilities Build & Maintain Strong Relationships - Develop trusted partnerships with clients, underwriters, and producer - Maintain high satisfaction within your assigned book of business - Collaborate with carriers and specialty markets to find the best...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Drive the systems, insights, and operations behind profitable sales growth. Hastings Insurance is seeking a Sales Operations Manager to support and strengthen our Property & Casualty sales organization. This role leads the operational and analytical infrastructure behind our distribution strategy, providing the reporting, tools, and processes that enable informed decision-making and sustained growth. You will partner closely with Sales Leadership, Finance, IT, and agency partners to ensure our sales operations are efficient, data-driven, and positioned for the future. Schedule & Location This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role is hybrid, requiring regular in-office presence at our Hastings, Michigan headquarters, with flexibility based on business needs. Occasional work outside of standard hours may be required. What You’ll Do: Lead sales performance reporting, including weekly, monthly, quarterly, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Portfolio Manager Lead for the P&C Portfolio Management Office , you will be responsible for governing CoSA, Line of Business, or USAA level portfolios and ensures compliance with applicable policies, procedures, standards, controls, and regulations. Partners with Executive Sponsors, Program Sponsors, business owners and additional stakeholders to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Portfolio Manager Senior for the P&C Portfolio Management Office, you will be responsible for supporting CoSA or LOB portfolios and ensures compliance with applicable policies, procedures, standards, controls, and regulations. Partners with Executive Sponsors, business owners and additional stakeholders to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. Supports broader USAA portfolio management,...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Vendor Management & Sourcing Analyst is the operational backbone of Pie’s Claims Vendor Management and Procurement function, owning end-to-end work across both sourcing/procurement execution and vendor relationship and performance management. In this senior individual contributor role, you will lead the full sourcing lifecycle by translating business needs into RFx processes, conducting market research, spend analysis, benchmarking, and competitive bid evaluations, and delivering data-backed vendor selection recommendations. You will also manage the Claims vendor...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a remote Financial Planner role that will work with the state of Kentucky plan supporting their government/public sector plan participants. There will be some occasional travel required within the state of Kentucky in support of this plan. Living within the territory or in a border city is strongly preferred. ***Please note that the CFP designation is a requirement of this job. This is a G2 band role. #LI-COLE Job Description Summary Our team is a versatile group of...

Job Description: The   Sr. Technical Product Manager - Data   will lead the technology product organization and drive the development, prioritization, and execution of   cross business   product roadmaps. This role partners closely with business product leaders, enterprise architecture, engineering, and operations to deliver   high quality   technology capabilities that support strategic business outcomes. Th is role   provides vision, leadership, and disciplined execution across the full product lifecycle—from ideation and design through delivery, release, optimization, and continuous improvement.     Responsibilities :   Strategic Leadership:   Define the technology product strategy and ensure alignment with enterprise business   objectives   and IM&T priorities. Develop and   maintain   technology roadmaps that support scalability, modernization, and innovation.   Team Management:   Lead   cross...

We are seeking an accomplished IT Manager – Software Engineering  to lead a high-performing team responsible for the design, development, modernization, and support of custom enterprise applications. This role is ideal for a technically credible leader who has grown from a senior software engineering background and enjoys guiding teams while remaining close to architecture and delivery decisions. The successful candidate will bring strong experience leading Java-based enterprise application development, modern front-end solutions (Angular), and data-driven systems, while helping teams modernize legacy platforms into scalable, cloud-based architectures. While familiarity with cloud and CI/CD practices is expected, this role’s primary focus is engineering leadership, application architecture, and delivery excellence. Experience within the insurance or financial services industry is strongly preferred. Your Impact Lead, mentor, and develop a team of software engineers and...

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide consultative customer services for one or more new or established accounts Introduce new services independently or with assistance as needed Handle local or regional accounts Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m. Revenue growth with existing accounts Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations...