2131 it service delivery manager jobs found

Description Role Overview / Summary The Sr IT Service Delivery Manager (GCP) will serve as the accountable delivery and platform leader for the strategic Enterprise Event Hub (EEH) - the bank's strategic eventing and data movement platform built on Google Cloud Platform (GCP). EEH is a mission-critical, enterprise capability that enables the secure, reliable, and auditable distribution of customer, account, and transaction data in near real time from Systems of Record (SORs) to subscribing consumers. These consumers include digital and operational applications, the operational data store, the enterprise data lake, and the Enterprise Data Warehouse. By standardizing on a Pub/Sub‑based eventing framework , supported by robust data integrity, reconciliation, audit controls, and file transmission capabilities , EEH significantly reduces direct read pressure on core SORs and provides the scalable...

The IT Service Delivery Manager is responsible for leading NJM’s service management strategy, driving ITSM maturity, and ensuring alignment with business values. This role champions collaboration, accountability, and continuous improvement across all business functions. By evaluating current practices, strengthening visibility and oversight, and establishing a clear future vision, the Leader ensures service management delivers consistent value and supports organizational growth and operational excellence. In addition, the role is accountable for service quality by defining and monitoring key performance indicators for uptime, availability, and reliability, implementing proactive measures to minimize downtime and ensure high-performing IT services. This role ensures alignment with organizational goals and collaborates with various stakeholders including NJM’s Business Partner, PMO office, SA&E and IT leadership. The official NJM job title is Administrator, Enterprise Service...

Description Summary: Huntington Bank is looking for a data warehouse leader in our Data Technology organization. In this role you will lead a team of 9 dedicated to pushing the limits of continuous improvement and innovation using data warehousing as a lever. As a Manager of the Data Warehouse, you will report to the Data Warehouse Director and work closely with the Chief Data & Analytics Office organization to influence the business and technology strategies for the company. You will be responsible for leading an agile development line, including innovating on the platform to enable next-generation capabilities. You will participate in the definition of the strategic roadmap for data technology and be responsible for executing data warehousing initiatives. You will partner with other Data Technology organizations and CDAO leads to architect and enable an effective data ecosystem, as well as key leaders in...

Description Summary: Huntington Bank is looking for a data platform manager in our Data Technology organization. In this role you will lead a team of dedicated platform engineers as we strategically migrate our data assets to the cloud. As a Manager on the Data Platform Team, you will report to the Director of Data Platforms and work closely with the Chief Data Office organization to influence the business and technology strategies for the company. If you consider data as a strategic asset, evangelize the value of good data and insights, have deep understanding of data governance, are an experienced thought leader in cloud data migrations and love building teams and mentoring talent, this role is for you. You will be responsible for leading a Data platform team for the bank, including innovating on the platform to enable next-generation capabilities. You will participate in the definition of the strategic...

Description Summary: The IT Service Delivery Manager serves day-to-day Information Technology (IT) needs of assigned Business Segment.    Duties and Responsibilities: Identifies and develops relationships with business and delivery partners.  Assists in the development of strategy, planning, funding, and delivery of technology products and services to the assigned Business Segment and delivery partners.  Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning.  Responsible for financial transparency across IT (including initiatives and base operations) for assigned Business Segment. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 7+ years of related experience Preferred Qualifications: Ability to make swift, data driven decisions Technology-enabled innovation experience...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Assistant Vice President Operations Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near this Center of Excellence:   Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826  Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344  PRIMARY PURPOSE:  To be responsible for the technical and operational functions for assigned office(s) including compliance with company standards and industry best...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Product Manager/Owner AI End-to-End AI Product Owner – Line of Business or Platform Aligned Role Overview The Product Manager / Product Owner – AI is responsible for end-to-end ownership of AI initiatives for a specific Line of Business or claims domain. This role partners directly with business stakeholders to define AI-enabled improvements to claims operations, cost control, and client service performance, and translates those objectives into structured,...

Executive Job Description: Manager, Employee Benefits Large, Complex, Key Accounts Division: North America, South Reports To:  Director of Operations, Employee Benefits About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Summary: The Manager, Employee Benefits Large, Complex, Key Accounts reports to the Director of...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Built on an entrepreneurial spirit, Acrisure prioritizes leadership, accountability, and collaboration, equipping teams to perform at the highest levels. Job Summary Acrisure is seeking a Senior Account Manager to join our growing team. The Senior Account Manager serves as a strategic, experienced client service leader and is the primary point of contact for complex, construction accounts. This role is accountable for overseeing service delivery, mentoring...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate's Data & Analytics Technology team is seeking an AI Platform Engineering Manager to lead a high-performing engineering team responsible for building, scaling, and operating enterprise-grade Generative AI platforms. In this role, you'll provide both people leadership and technical direction across GenAI platform architecture, cloud-native services (Azure), Large Language Model (LLM) enablement, MLOps/LLMOps, and modern Agile delivery practices. You will shape the foundational capabilities that enable secure, scalable, and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Product Engineer architects and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage running their application in production, and ultimately becomes accountable for the success of their digital products through achieving KPIs. Product Engineers at Allstate are considered Software Engineers KEY...

ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions Program Manager Technology & Operations PMO | HUB...

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest  Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As a Senior Account Manager, your role is to ensure the successful delivery of services to clients by creating and implementing customized service plans. You are responsible for building strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals.  You will also engage in strategic planning for clients, understanding the...

Company: Marsh McLennan Agency Description: Job Description For Posting About Marsh McLennan Agency Midwest  Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As a Senior Account Manager, your role is to ensure the successful delivery of services to clients by creating and implementing customized service plans. You are responsible for building strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals.  You will also engage in strategic...

The Senior Manager, Procurement & Vendor Management develops enterprise sourcing strategies. These strategies aim to deliver value, manage risk, and support American Family's strategic goals across multiple categories, including HR, Benefits, Facilities, Communications, and Sales. Reporting to the Procurement Director, you will lead a team responsible for managing approximately $250M in annual spend across a complex supplier ecosystem. We are looking for a leader with deep experience operating in large enterprise environments with broad and/or complex vendor portfolios. You will lead full lifecycle sourcing programs, guide complex negotiations, and build partnerships with business leaders to maximize value from American Family's spend in assigned categories. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110. #LI-hybrid Position Compensation Range:...

The Senior Manager, IT Procurement & Vendor Management develops and executes enterprise technology sourcing strategies that deliver value, manage risk, and support American Family's strategic goals. Reporting to the Procurement Director, you will lead a team responsible for managing approximately $300M in annual IT spend across a complex supplier ecosystem. We are looking for a leader with deep experience operating in large enterprise environments with extensive technology spend and extensive vendor portfolios. You will lead full lifecycle sourcing plans, guide complex technology negotiations, and build partnerships with business and technology leaders to maximize value from American Family's technology investments. The Senior Manager, IT Procurement & Vendor Management oversees a team of procurement and vendor management professionals responsible for executing full lifecycle sourcing strategies across the IT vendor ecosystem. You will guide the development of category...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. A $2,500 SIGN-ON BONUS will be given to all external candidates hired into this role. Half of the bonus will be paid after 3 months of employment and the remainder will be paid after 9 months of employment.    Territory: This role covers the San Angelo, TX and surrounding areas. Ideal Candidate Locations: The ideal candidate will live in San Angelo, TX or surrounding area.   This is a work-from-home position with day travel to policy locations (on...

Position Summary The Senior HRIS Analyst reports to the HRIS Manager and collaborates with the HR leadership team and others in the organization to seek out opportunities for process improvement, automation, and enhancing the overall user experience. This role is responsible for building and maintaining Workday configuration and system administration. This role partners with HR process owners and cross-functional teams to analyze work process design and flow, improve processes, and leverage the return on technological capabilities. What will your job entail? Job Responsibilities: Configure and optimize Workday, focusing on Recruiting and Talent Management, and other modules as needed. Provide day-to-day Workday system support, including researching, troubleshooting, recommending solutions, and resolving issues. Collaborate and communicate effectively with Global business stakeholders on Workday and HR Technology project planning, execution and delivery....

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary The Claims Division is seeking a Claims Account Manager (CAM/AVP) to join the Central Construction Team.  In this role, the incumbent will actively manage and effectively oversee Third-party Administrator(TPA) Team members handling Construction Worker's Compensation and construction liability claims (GL, AL, APD) for high-exposure commercial business accounts. Responsibilities Work with our TPA’s to ensure proper claims handling and service delivery, this includes: Performing claims oversight on claims with an expected value over $50,000 for guaranteed cost policies and at 50% of the retention for deductible and self-insured business Attend mediations and...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Senior Technology Product Manager, Insurance...