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manager claims operations

1871 manager claims operations jobs found

USAA
03/24/2026  
Manager, Claims Operations - CORE
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management,...
USAA Colorado Springs, CO Full Time
USAA
01/28/2026  
Manager, Claims Operations - Core & Express
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non-Injury Core and an Auto Non-Injury Express - Manager, Claims Operations. As a dedicated Manager, Claims Operations, for Auto Non-Injury, Core or Express, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business...
USAA Colorado Springs, CO Full Time
Great American Insurance Group
03/16/2026  
Claims Manager FNOL/Operations
National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences...
Great American Insurance Group Richfield, OH Full Time
National Interstate Insurance
02/13/2026  
Claims Manager FNOL/Operations
National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences...
National Interstate Insurance Richfield, OH Full Time
Nationwide
04/25/2026  
Director, Business Development - Surety (Large Commercial)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Preferred position locatoin is Chicago, IL, but also willing to consider Minnesota. #LI-CL1 Job Description Summary Do you thrive in an environment where you can put your critical thinking and communication skills to work every day? Do you appreciate being able to contribute individually as well as collaboratively? Our Surety Underwriting team values initiative, the ambition to grow and learn, a broad skill set that includes everything from marketing to...
Nationwide Chicago, IL Full Time
Reliance Matrix
04/24/2026  
Mgr. - Claims Solutions and Services
Job Responsibilities and Requirements As part of the extended Information Technology leadership team, Manager - Claims Solutions and Services is responsible for leading and coordinating the Salesforce Solutions Claims team, supporting both day‑to‑day operations and ongoing system enhancements. This role works closely with technical and business stakeholders to ensure alignment between business strategies and technical solutions. It requires deep knowledge of claims and absence management systems, strong leadership capabilities, and the ability to collaborate effectively with onshore and offshore team members.   This role is a unique opportunity to assist our organization to transform from claim/case management mindset to a service-oriented organization establishing best standards, processes and procedures in off the shelf technology platform with modularized functions.   Business and IT Vision Cross-Functional Collaboration: Partner with Claims, Customer Services, and...
Reliance Matrix Philadelphia, PA Full Time
AffirmedRx
04/24/2026  
Service Operations Manager
AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: AffirmedRx is seeking a highly organized and detail-oriented Service Operations Manager to oversee the relationship with claims processing and contact center vendors, providing essential support to both the Client Management and Member Experience teams. This role will serve as the primary point of contact for managing vendor performance, tracking and monitoring performance guarantees, and addressing issues related to service...
AffirmedRx Remote
GEICO
04/24/2026  
Senior Manager, Digital Fraud & Abuse
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Like all large digital enterprises, GEICO faces industry ‑ wide challenges related to digital fraud and customer account abuse. These challenges present an opportunity to strengthen customer trust, improve resilience across our digital experiences, and lead with thoughtful, modern protections. By establishing a dedicated Digital Fraud & Abuse capability, GEICO is taking a proactive, coordinated...
GEICO Bethesda, MD Full Time
Nationwide
04/24/2026  
Territory Manager - Personal Lines (P&C Insurance - Central Pennsylvania)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Territory: Pennsylvania - Central PA *This territory will be centered in and around Central Pennsylvania. The successful candidate must live within assigned territory. Ideally, this individual will be based in the Harrisburg or Hershey areas, though other locations in Pennsylvania will be considered. This role requires frequent travel throughout the territory. Regular, in person engagement with agency partners within your assigned territory is critical to...
Nationwide PA Full Time
Openly
04/23/2026  
Sr. Manager, Claims (Remote - US)
Why Openly Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly Difference We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. The Price Difference : Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. The Experience Difference: From tailored claims handling to highly responsive customer service, we are...
Openly Remote Full Time
Encova Insurance
04/23/2026  
Senior Risk Control Analyst
The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. We will consider candidates who reside in any of our approved payroll states for this immediate opening. . This role reports to the Assistant Vice President, Safety and Loss Control. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral...
Encova Insurance Full Time
AAA - Auto Club Group (ACG)
04/23/2026  
Michigan BI Casualty Claim Specialist
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Claim Specialist – Bodily Injury – The Auto Club Group Reports to: Casualty Claim Manager II What you will do: (Primary Duties & Responsibilities) ACG is seeking a prospective Claim Specialist to work under minimal supervision.  In this position, you will: Handle highly complex new and reassigned auto and homeowner bodily injury liability claims. Adhere to ACG claim handling procedures, processes and guidelines. Complete...
AAA - Auto Club Group (ACG) MI Full Time
Nationwide
04/23/2026  
Sr Consultant, Business Insights (Property & Casualty Insurance - Commercial, Excess & Surplus and Specialty Property)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Senior Consultant, Business Insights – CLESS Property plays a critical role in enabling profitable growth and portfolio optimization across the Commercial, E&S and Specialty Lines (CLESS) Property business at Nationwide Insurance. This role partners closely with Nationwide's Property team including the Center of Excellence (COE), Underwriting leadership, and Claims leadership to deliver actionable insights that shape strategy, underwriting execution,...
Nationwide New York, NY Full Time
Nationwide
04/23/2026  
Specialist, Business Capability Team Analysis (P&C Tech Configuration)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re looking for someone who combines hands-on system configuration experience with the ability to partner closely with the business . This role is very execution-focused—you’ll be configuring workflows, mapping processes, and turning business requirements into scalable system solutions. The ideal candidate will have: Hands-on experience configuring workflows and business processes using automation platforms (such as SS&C AWD / Chorus or similar...
Nationwide New York, NY Full Time
Nationwide
04/23/2026  
Senior Product Analyst - Pet
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Senior Product Analyst - Pet The Senior Product Analyst for Pet Product Management supports the development and execution of market‑specific strategies that drive the pet insurance portfolio toward growth and profitability goals. Working under the guidance of the Director, Pet Product, this role contributes to financial planning, rate reviews, market development, and ongoing product communication tailored to the unique dynamics of the pet insurance market. The position strengthens strategic alignment...
Nationwide OH Full Time
Nationwide
04/23/2026  
Associate Product Manager - Underwriting Strategy
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Associate Product Manager – Underwriting Strategy   The   Associate Product Manager, Underwriting   Strategy,   will play a critical role in shaping and advancing the portfolio-level underwriting strategy for our Pet Insurance products. This role requires a blend of analytical rigor, strategic thinking, and strong   cross functional   collaboration to drive profitable growth.   The APM will use data-driven insights to evaluate portfolio performance,   identify...
Nationwide OH Full Time
Liberty Mutual
04/22/2026  
Claims Team Manager, Construction Core
Description If you are looking for a leadership role where you can make a real impact - not just manage a desk - this is it!  Our Construction Liability team handles complex, high-exposure claims for some of the largest owner/developers, general contractors, and subcontractors across the country.  From NY Labor Law and OCIP/CCIP programs to road construction losses, underground utility strikes, and major liability exposures tied to active job sites, the work is challenging, fast-moving, and meaningful!   As a Claims Team Manager, you're leading people first - developing claims professionals, driving claims strategy, and helping your team navigate some of the most challenging construction claims in the industry.  You will work with a strong leadership team that values accountability, collaboration, and growth.  If you enjoy coaching talent, making tough decisions, and being part of a team that takes pride in doing the right thing at the right time, this is a...
Liberty Mutual Suwanee, GA Full Time
Jewelers Mutual
04/22/2026  
Sr. Product Manager
Summary The Sr. Product Manager functionality leads product management and analytics for assigned products for JM , identifying trends in product experience, financial and operational performance, and market/competitor dynamics. Translates complex data into clear insights and strategic recommendations that improve profitability, customer value, regulatory compliance, and operational execution. Serves as a senior subject matter expert and cross-functional leader for product initiatives, filings, and enterprise projects, supporting the specialized insurance protection and financial security provided to our customers. About Jewelers Mutual Jewelers Mutual Group has been protecting the jewelry industry for over 113 years, and we’re now pairing that deep domain expertise with a ground-up technology transformation. Our engineering team in Raleigh is building a serverless, event-driven platform on AWS, a modern data stack on Databricks, and an enterprise AI capability...
Jewelers Mutual Full Time
Canal Insurance
04/22/2026  
Associate Claims Team Manager
Associate Claims Team Manager Job Summary:  The Associate Claims Team Manager supports the effective handling of commercial liability claims while assisting in the day-to-day leadership, development, and performance management of a team of claims professionals. This role balances hands-on technical expertise with people leadership to ensure timely, accurate, and compliant claim handling, exceptional customer service, and achievement of operational goals. Major Accountabilities: Provide leadership and guidance to assigned claims staff to ensure the timely, accurate, and efficient handling of bodily injury and liability claims arising from commercial and trucking operations. Support and reinforce departmental claims handling standards, procedures, and best practices to ensure quality, consistency, and regulatory compliance. Provide daily technical support and direction to team members on claim handling, coverage interpretation, and resolution strategies. Monitor...
Canal Insurance Greenville, SC Full Time
AAA - Auto Club Group (ACG)
04/22/2026  
Bloomington Illinois Field Claim Specialist
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   This field claims specialist will cover territories in the Bloomington, Champaign, and Peoria, Illinois area. Eligible candidates must live within a commutable distance to these locations and have a valid state driver's license for consideration. Bloomington Illinois Field Claim Specialist - The AAA Auto-Club Group Reports to: Claim Manager as appropriate                                     What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in...
AAA - Auto Club Group (ACG) IL Full Time

 

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