5597 manager customer experience jobs found

Put your Insurance Experience to work – FROM HOME! At WAHVE, we value significant insurance experience and want to revolutionize the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to choose a full or part-time work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits! WHAT YOU’LL LOVE ABOUT WAHVE We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. WHAT WE ARE SEEKING We have assignments...

The   Commercial Lines Account Manager   works to maintain a high level of customer service to retain established accounts and to solicit new business as opportunity presents itself. The essential functions include, but are not limited to the following: Establish and maintain a positive team-oriented relationship with colleagues.  Adhere to company policies and procedures for workflow and documentation.  Maintaining a professional connection between clients, the agency and company underwriter. Review and process mail using personnel and procedures in place for support. Respond to daily telephone calls and requests for: ID cards, Binder, BOR, cancellations and reinstatements. Request policy amendments. New business and policy renewal marketing. This includes preparation of applications, rating and forwarding to designated companies, for the correct placement and coverage for each risk. Information is then communicated to the insured or prospective client....

This   Account Manager   position works to create long-term, trusting relationships with our clients and carriers. They develop new business opportunities within the personal lines industry. Their primary responsibility is  proactively managing all services provided to our clients while looking for ways to improve quality and add value. The Account Manager's essential functions include: Firm working knowledge of personal lines coverages and services Promptly identify, manage, and resolve all client issues in a timely manner Maintain client relationships and determine their coverage needs Manage clients' risk and ensure all exposures are properly addressed Negotiate with carrier underwriters on behalf of clients Actively work on retention of current clients with remarketing of current policies Provide premium quotations and proposals to prospects and clients per service standards and procedures Review book of business with the goal of expanding personal...