4129 operations manager jobs found

About Auris Auris is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Summary of This Role The Sales Operations Manager is responsible for driving efficiency, consistency, and scalability across the sales organization by optimizing processes, systems, and enablement programs. This role partners closely with sales leadership, field and inside sales teams, and cross-functional stakeholders to ensure sales processes, tools, and training effectively support business objectives and deliver a seamless customer journey. If...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Senior Operations Manager Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002   Dublin, OH   : 5500 Glendon Court Dublin OH 43016   New Albany, OH   : 7795 Walton Parkway New Albany, OH 43054   Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Operations Manager (Healthcare Insurance) Delivery of operational excellence and transformation within Customer Care, Sales, Renewals and Claims Solutions.  The successful candidate will be required to identify and remediate operational issues as needed in different parts of the operation, as well as proactively drive transformational change to maximise the performance of teams and deliver on agreed Revenue Targets, KPI’s and Client SLA’s.   Specific responsibilities...

  The Opportunity Are you a visionary leader ready to drive operational excellence in a thriving insurance brokerage? As an Employee Benefits Operations Manager at M3, you'll be at the forefront of our Employee Benefits Client Services operations, leading and developing a dynamic team of Client Service professionals. This role offers an exciting combination of strategic leadership, team development, and client service excellence, making it an ideal opportunity for ambitious managers looking to make a transformative impact in a growing organization.   How You Will Make an Impact Take ownership of Employee Benefits Client Services operations, providing leadership and development support to ensure exceptional service delivery and professional growth across the team. Drive performance excellence through continuous evaluation, coaching, and feedback, ensuring agency professionalism and high-level technical expertise. Design and implement workflow procedures...

The  Operations Manager, FIU is responsible for managing the daily activity of field investigators and will act as a liaison between investigators and insurance claims staff. Utilizing a combination of designated investigative tools and an understanding of field operations, the individual is expected to review new cases, determine action plan, and oversee the investigative and reporting process to include editing and quality control. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performing intensive review of newly assigned cases and formulates a strategy for field investigations Selecting and scheduling appropriate investigators based on investigative requirements and logistics Communicating with Digital Intelligence Unit (DIU) to appropriately interpret desktop findings necessary for quality field results QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Job Description: The Technology Support & Operations Manager leads the IT Service Desk team and oversees daily technical support operations. This role ensures timely issue resolution, continuous service improvement, and a high-quality support experience for end users. The Manager serves as the highest escalation point for complex incidents and represents the TSO Director as needed. Key Responsibilities Lead, coach, and develop the IT Service Desk team Oversee service desk operations and ensure SLA compliance Act as final escalation point for critical technical issues Develop and maintain service desk policies, procedures, and metrics Drive process improvements, automation, and quality assurance Manage end-user device lifecycle and knowledge base Communicate outages and service updates to stakeholders Qualifications 6–8 years of IT support experience; 2–3 years in a leadership role Bachelor’s degree in IT or equivalent experience Strong...

Who we are: At Sixfold, we’re building the AI platform that transforms how insurers evaluate and price risk. Not just another tool that generates summaries or flags issues—we're creating AI agents that actually understand risk the way veteran underwriters do. Our platform is processing billions in premium for some of the world's largest carriers, and we're just getting started. The technical challenges are wild. We're teaching AI to understand that a bakery in Florida faces different risks than one in Montana. To know when a manufacturing company's pivot from toys to medical devices fundamentally changes their risk profile. To make million-dollar decisions with the same intuition as someone who's been underwriting for 20 years. What makes Sixfold special isn't just the technology—it's that we're building it with people who deeply understand insurance. Our team includes folks who've built and scaled carriers, researchers who've pushed the boundaries of AI, and engineers who...

Job Description: Title:   Branch Operations Manager   - Commercial Lines   Work Mode:   Hybrid 1-2 days   | Location/Supporting:  Birmingham, AL   | Book Focus:   General Book   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Responsible for leadership of all IOA insurance operations management activities within the assigned branch. This includes managing...

Company Overview Recognized as a  Milwaukee Journal Sentinel  Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary This position provides leadership and strategic direction for Sales Operations, overseeing key teams and serving as a partner in driving operational excellence, data-driven decision-making, and...

Company: MMC Corporate Description: We’re Marsh McLennan – with roots dating back to 1871, Marsh McLennan is the world's leading professional services firm in the areas of risk, strategy and people. We promise extraordinary opportunities, world-class colleagues and the chance to make an impact. Marsh McLennan’s more than 85,000 employees advise clients in over 130 countries. The Governance & Operations Manager - Business Resiliency will assist in driving standards from a compliance and quality standpoint, create performance and delivery metrics for the Business Resiliency Management team, as well as assist with the deployment of new tools, systems, and training programs. As part of the Global Program Operations and Quality Assurance team, this individual will put their understanding of business resiliency, risk management, project management and process improvement in practice. This person can expect to interface regularly with business resiliency management senior...

JOB DESCRIPTION Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system --- where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As People Operations Manager, you’ll play a hands-on role in building the programs and processes that help our people do their best work. You’ll manage and coordinate the systems that keep our people function running smoothly, from onboarding and performance cycles to benefits and employee experience. You’ll partner closely with the...

Position Summary The Business Operations Manager is a key role responsible for ensuring the smooth operation of day-to-day business activities. This role involves coordinating with various departments, managing resources, improving performance, procuring material and resources, and securing compliance. What will your job entail? Job Responsibilities: • Manage staff performance and development for a shared services policy operations team. • Monitor productivity volume, service standards and accuracy for their staff and the business that they support. • Troubleshoot errors or issues to ensure that the business is processed in a timely manner, taking action to resolve any roadblocks. • Troubleshoot errors or issues to ensure that the business is processed in a timely manner, taking action to resolve any roadblocks. • Interact with both clients and management to ensure efficient and effective processing and work to address errors and concerns. • Drive process improvement and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive is looking for a Commercial Agency Operations Manager to join our team . In this  position, you will oversee the day-to-day operations, ensuring efficiency and compliance by managing workflows, teammates, and resources. The key responsibilities for this position will include optimizing processes, implementing strategic initiatives, and providing training and support. Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers....

Job Description Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.      Position Overview    We’re searching for a Sr. Pricing Operations Manager to join our Sales Operations team in a hybrid setting from our Chicago office (2 days per week). To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a...

The Underwriting Operations Manager is responsible for the effective oversight and development of underwriting operations for Coverys International Insurance Company. This includes delegated underwriting management, bordereaux processing, underwriting controls, product oversight and outwards RI processing. Responsibilities: Delegated Underwriting Effectively oversee delegated underwriting and claims operations Manage due diligence and onboarding for new MGAs, binding authorities and TPAs Manage annual MGA due diligence Manage MGA/ TPA audit cycle and outsource monitoring in line with CBI requirements Deliver and develop accurate MI packs, KPI dashboards, and portfolio performance reports to senior management Bordereaux Processing Ensure the timely and accurate processing of bordereaux within agreed monthly SLAs for both CIIC and Coverys Limited Provide finance with relevant premium data for month end process Oversee outsourced service...

Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Regional Operations Manager to join our team. The Commercial Lines Regional Operations Manager is responsible for leading and optimizing operational performance across multiple offices or territories within the region. This role ensures consistent delivery of high-quality service, operational efficiency, and compliance with company standards and regulatory requirements. The manager will collaborate with marketing, sales, claims, Learning and Development, and service teams to drive strategic initiatives and support business growth. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are...

Company: Marsh McLennan Agency Description: Operations Manager – Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Operations Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Operations Manager on the Business Insurance team, you’ll provide leadership and...

Job Description Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: We are seeking an experienced Operations Manager to oversee our finance, accounting, administrative, and IT operations. This key leadership position ensures smooth day-to-day operations, financial accuracy, system efficiency, and compliance with industry standards. The ideal candidate is fluent in the Applied...