3140 operations team lead jobs found

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking an Operations Team Lead to join our team in Miami, FL. The Operations Team Lead is responsible for overseeing the day‑to‑day activities of the Miami Operations team while actively participating in core operational processes. This role ensures high‑quality service delivery, operational accuracy, and timely workflow execution across all delegated tasks. The Team Lead will supervise two Operations teammates, provide coaching and development, and serve as the primary liaison with the London credit control team for query resolution and performance review. This position plays a key role in centralizing and expanding operational responsibilities within the Miami Operations function, enabling underwriting personnel to focus on underwriting excellence. By building out the...

A company built to serve you. It's your career, Shelter it! Operations Team Lead $21.08 – $26.14 minimum starting pay Job Level: Supervisor   Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.   What You Will Be Doing: Coordinate and supervise work of personnel involved in customer service activities. Monitor the efficiency and quality of call handling by department personnel. Make decisions on requests from agents to re-write policies and waive reinstatement fees. Assist agents and policyholders with billing questions. Handle calls that have been escalated by supervised personnel. Perform personnel functions including guidance, performance...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Underwriting Service Operations Team Lead (TL) is responsible for direct oversight of assigned work groups that perform underwriting support functions. The position will spend half of the time handling accounts and the other half working in a supervisory capacity responsible for service delivery across assigned underwriting unit. The TL manages performance to Service Level standards and leverages LEAN to drive business value, continuous improvement and customer engagement.The position tracks work output and individual Key Performance Indicators. The role serves as an effective strategic partner to key business unit contacts, other internal partners and...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As a team leader In the Claim Operations Department, you exemplify continuous growth and responsibility along the path to management. Your intuitive nature enables you to address issues and escalate those that need immediate attention. Your attention to detail as you develop workflows and document new processes is unparalleled. You are creative when exploring possible solutions and articulate your ideas and recommendations with confidence. Your actions speak volumes as you not only propose ideas but also bring them to fruition, executing special projects within tight timelines. You provide steadfast support and guidance to your team, assisting them in prioritizing responsibilities and ensuring the completion of all tasks...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As an Underwriting Operations (UW Ops) Team Lead, you will mentor UW Ops Associates, Specialists, and Analysts to ensure they are trained to provide exceptional service.  You are a subject matter within your unit and trusted by your teammates and partners to deliver.  You leverage expertise in the underwriting process and develop an in-depth understanding of business needs to ensure your team delivers superior service and quality with scale and efficiency.  Using your knowledge and influence to continuously improve processes while motivating and developing your team is critical to success.  In this role, you will process work as necessary, but with a greater emphasis on management oversight over time.   This is an exciting...

Job Description Summary:   The Team Lead - Operations, Commercial Large - SW Territory, West reports to the Manager - Operations, CL Mid/Large - SW Territory, West and will support divisional success by executing strategic initiatives, optimizing processes, and ensuring outstanding customer service and client experiences. As a key contributor to a high-performance culture, the Team Lead promotes operational excellence, team accountability, and alignment with Acrisure’ s client-focused values .     Scope:    The Team Lead - Operations, Commercial Large - SW Territory, West supports the execution of operational strategies by managing daily workflows, guiding team performance, and implementing policies that drive client retention, efficiency, and growth. This role ensures high-quality service delivery, monitors key metrics, and promotes a culture of accountability and operational excellence in alignment with Acrisure’ s...

Description As a Corporate Mortgage Finance (CMF) Operations Team Lead, you will be responsible for providing outstanding service and executing the day-to-day operational functions for Mortgage Servicing Assets (MSA) and mortgage warehouse loans while ensuring compliance with the Policies and Procedures of Huntington’s Corporate Mortgage Finance Group (CMFG). The CMF Operations Team Lead requires 6 - 7 years of mortgage operational experience, preferably within corporate mortgage finance; proven communication and collaboration skills and excellent organizational skills. This position reports to a CMF Operations Manager. Please note: Preferred locations are Dallas, TX and Charlotte, NC In this role, as an Operations Team Lead, you will be performing the following responsibilities: Handles loan activities for the warehouse lending business.  Warehouse processes that this role is charged with on a day-to-day...

We’re seeking a Director of Operations to take ownership of the operational backbone of a growing insurance program manager with delegated underwriting authority. This role is at the center of the business, working across underwriting, carriers, regulators, vendors, and parent company support teams to manage operations efficiently while identifying opportunities for improvement. The right person is organized, driven, and comfortable stepping into complex projects and taking ownership. This is a hands-on leadership role with broad visibility and significant room to grow with the business. Your Impact: Lead and manage overseas outsourcing partners responsible for submission clearance, rating, endorsement processing, and other policy administration functions; set expectations, track performance, and improve workflows. Oversee and develop a small internal operations team handling policy servicing, agency appointments, and licensing. Serve as primary liaison to parent company...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Financial Consultant analyzes and communicates financial results for key products, markets and initiatives, develops compelling story lines to help deepen client insights and recommends creative actions to guide strategy and operations. This role formulates financial projections to support in predicting and tracking performance and diagnosing potential issues. About the Role We’re looking for a detail‑driven, curious, and business‑minded analyst who loves turning data into insight and insight into action. In this role, you’ll...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. Join Sun Life as a Manager of Payroll & Employee...

As the Director of Insurance Portfolio Management, you will be a strategic and operational leader responsible for driving the successful delivery coordination of complex insurance initiatives across multiple teams, systems, operational functions, and programs. Operating within Insurance Operations and serving as a critical integrator to the enterprise plans, this role partners closely with the Insurance Hubs and Spokes, IT PMO, Technology Management Office (TMO) to ensure cohesive planning, prioritization, and execution of the insurance project portfolio at large. This leader oversees a team of project managers who provide “boots-on-the-ground” execution support and ensures that operational teams, product managers, actuarial, filing, and technology contributors remain aligned to planned timelines, deliverables, and strategic objectives. The Director translates enterprise and insurance strategy into an actionable project portfolio roadmap while orchestrating cross-functional...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Team Lead l Workers Compensation l Las Vegas, NV l In Office Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?   Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.  Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.  Take advantage of a...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Liability Team Lead Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?   Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.  Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a S e nior Data Engineer to join our growing team in Daytona Beach, FL!     The Senior Data Engineer will design, implement, and maintain data integration projects focused primarily on the use of Azure SQL, Azure Databricks, Data Factory, Logic Apps, APIs, and Blob storage. This individual will work with business and technical staff to understand integration requirements and develop agile user stories to resolve them. They will also resolve customer complaints and respond to suggestions for improvements and enhancements.  They will act as team leader for all data integration projects; coordinating the work of co-located and distributed team members, including vendor resources.         How You Will Contribute:       Lead the design,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Collections Specialist to join our growing team in New Hyde Park, NY.  Reports directly to AR Team Lead, the position is responsible for all policy services related to audits, cancellations, premium finance and collections for the NE Region. How You Will Contribute:   Work with agents and underwriters/brokers to collect cash on accounts. Handle collections of all audits.  Assists the Cancellation team with prioritizing binding authority cancellations.  Ensures the cancellations are issued on time.  Work with Cancellation team lead to issue brokerage cancellations and reinstatements as needed. Monitors and terminates relationship with agents who are on-going collection issues. Assist A/R team on researching issues.  Works with Operations Support team to make sure errors are...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Insurance Operations Auditor, Employee Benefits to join our growing team in Troy, MI or Roseland, NJ! As a member of the Internal Operations Audit Team, the Employee Benefits Insurance Operations Auditor is responsible for reviewing, analyzing and making recommendations regarding the implementation of Brown & Brown best practices throughout all of the Brown & Brown Profit Centers to aid in the prevention and mitigation of E&O incidents for the Company. How You Will Contribute: Assist and/or lead in the performance of Insurance Operations audits of Profit Centers in the Retail Employee Benefits Division to verify compliance with Brown & Brown best practices. Build knowledge of and support audits of Wholesale/Programs divisions, as applicable. Complete prep-work and...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking several talented Eligibility & Member Support Specialists to join our Employer Services’ Team in Omaha, NE or Chattanooga, TN As an Eligibility and Member Support Specialist, you’ll move Pacific Life, and your career, forward by playing a key role in auditing and resolving discrepancies based on employer’s product configuration &...

Actuary, Reserving - North America Specialty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary, Reserving - North America Specialty, North America to take on key responsibilities within a world-class actuarial function. Make your mark in the AH Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact The North America Specialty Reserving Lead will be responsible for managing the day-to-day workflow of up to 4 analysts with the responsibility of coordinating and reviewing the reserving process and results for North America Specialty. This key...