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participant services representative

431 participant services representative jobs found

Zenith American Solutions
04/01/2026  
Participant Services Representative
Title: Participant Services Representative Department: Associated Administrators FLSA: Non-exempt Hours per week: 40 Position Summary The Participant Services Representative provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing...
Zenith American Solutions Sparks, MD, USA Full Time
Zenith American Solutions
04/01/2026  
Participant Services Representative
Title: Participant Services Representative Department: Associated Administrators FLSA: Non-exempt Hours per week: 40 Position Summary The Participant Services Representative provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing...
Zenith American Solutions Greater Landover, MD, USA Full Time
Zenith American Solutions
04/01/2026  
Participant Services Representative
Title: Participant Services Representative Department: Associated Administrators FLSA: Non-exempt Hours per week: 40 Position Summary The Participant Services Representative provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing...
Zenith American Solutions Greater Landover, MD, USA Full Time
Voya Financial
05/19/2025  
Sr Customer Services Rep- Retirement
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY, USA Full Time
Pacific Life
04/07/2026  
AVP, Data Governance
Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented AVP Enterprise Data Governance to join our Corporate Technology team in Charlotte, NC. As an AVP Enterprise Data Governance, you will set the direction and vision and lead the execution of our enterprise Data Governance capability. You will establish and lead the implementation and on-going operations of the enterprise-wide PL Data Governance function. You will lead a team of data governance and data quality team members to deliver on the data governance priorities. You manage broader business engagement in the data governance function establishing key business roles and operating model to address all facets of data governance. You will be a partner in establishing and stewarding the data literacy of the PL organization. How you will translate the CDO’s...
Pacific Life Newport Beach, CA, USA Full Time
Pacific Life
04/07/2026  
Senior Training Partner
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented and experienced Senior Training Partner to join our Workforce Benefits Division (WBD) in Newport Beach, CA; Omaha NE or Chattanooga, TN. If hired in Chattanooga, TN, the work location is fully remote but is expected to transition to an in-office position in the future As a Senior Training Partner in our Training Department,...
Pacific Life Omaha, NE, USA Full Time
Voya Financial
04/06/2026  
Wealth Advisor
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA, USA Full Time
SFM Mutual Insurance Company
03/27/2026  
Business Development Representative
Location: Tennessee ( Knoxville or Nashville desired) Remote | Full-Time Pay: $99,000.00 to $138,000.00 Ranked #8 Top Workplace  – Midsize Employer, MN About the Role: As a Business Development Representative in Tennessee, you will be part of a multi-functional team underwriting and managing both new and existing relationships with independent agents and brokers to produce new account opportunities for the organization focusing on workers' compensation policies. This is a new position because of SFM's growth in Tennessee. You will be responsible for attracting and underwriting middle market business, deploying effective account management while fostering strong working relationships with agency partners. You will direct much of your attention to growing SFM’s footprint in Tennessee but operate as the underwriter when working on renewals and new business. Developing and maintaining agency/broker relationships is key to achieving success along with meeting new business...
SFM Mutual Insurance Company Nashville, TN, USA Full Time
Pacific Life
03/04/2026  
AVP, Data Governance
Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented AVP Enterprise Data Governance to join our Corporate Technology team in Charlotte, NC. As an AVP Enterprise Data Governance, you will set the direction and vision and lead the execution of our enterprise Data Governance capability. You will establish and lead the implementation and on-going operations of the enterprise-wide PL Data Governance function. You will lead a team of data governance and data quality team members to deliver on the data governance priorities. You manage broader business engagement in the data governance function establishing key business roles and operating model to address all facets of data governance. You will be a partner in establishing and stewarding the data literacy of the PL organization. How you will translate the CDO’s...
Pacific Life Charlotte, NC, USA Full Time
The Baldwin Group
04/09/2026  
Technical Product Manager, Ratings & Lead Integrations
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. About the Role MIS (Mainstreet Insurance Solutions), part of The Baldwin Group, is looking for a Technical Product Manager to own two of our most technically complex platforms: Coverage Navigator, our proprietary insurance rating engine, and our lead management and...
The Baldwin Group USA Full Time
American Family Insurance
04/09/2026  
Senior Financial Analyst (Hybrid)
Position Compensation Range: $80,000.00 - $131,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. This Senior Financial Analyst supports enterprise decision-making through cost benefit analysis (CBA), financial evaluation of initiatives, and other ad hoc financial analyses as needed. You will partner with leaders across the AmFam Enterprise to assess investment options, quantify financial impact, highlight tradeoffs, and deliver clear recommendations. This role strengthens financial discipline by improving consistency, transparency, and repeatability of how we evaluate business cases and priority decisions. You will report to the Sr. Manager, Corporate Financial Planning & Analysis. In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI 53783 or Boston, MA 02110 Internal...
American Family Insurance Madison, WI, USA Full Time
American Family Insurance
04/09/2026  
Senior Attorney - Corporate Litigation (Hybrid)
This position provides effective legal representation, either personally or by retaining and supervising outside counsel that handles complex litigation involving the corporation within established corporate guidelines and the applicable code of professional responsibility. Manages litigation of a most complex nature involving the corporation within established corporate guidelines, applicable standards of good faith. You will report to a senior manager, litigation. #LI-Hybrid Position Compensation Range: $113,000.00 - $194,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Support the corporate discovery team with handling of corporate discovery responses, corporate witnesses, subpoenas, litigation holds, and ESI preservation. Coordinate peer review of briefs and develop strategy for operational motions and appeals...
American Family Insurance Madison, WI, USA Full Time
Mercury Insurance
04/09/2026  
Property Claims Specialist Field I
Overview Position Summary: If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors.    The Property Claims Field Adjuster will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle minor to moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.   Geo-Salary...
Mercury Insurance Rancho Cucamonga, CA, USA
Huntington
04/09/2026  
Equipment Finance Sales Associate
Description This role will only be onsite at our Minnetonka or Waterloo corporate office location Summary: The Asset Finance Sales Associate works with a team of sales representatives to provide equipment financing product directly to customers or through vendor partners. Ensures financing packages are complete and accurate for funding and follows up on any outstanding items. This position is reserved for associates whose primary focus is to operate in a strong sales administration and operations support role and should not be used for those whose primary focus is that of a sales function. Duties & Responsibilities: Conduit between Equipment Finance Relationship Management (EFRM) Sales Team and Internal Support Knowledge Management- work with teams on client and prospect research Joint calling and tradeshows with EFRM Sales Team Co-manage dealer, distributor, broker and customer relationships...
Huntington Minnetonka, MN, USA Full Time
Nationwide
04/09/2026  
Sales Executive - Small Market Group Benefits
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell Nationwide's Benefit's health insurance products for groups of 2-50. Office Location: Scottsdale Arizona Even though we are a Fortune 100 Company, our team of 10 make our office seem much more tight-knit. Essential Duties And Responsibilities: Following is a summary of the essential functions for this job: Target and build relationships with...
Nationwide Scottsdale, AZ, USA Full Time
Huntington
04/09/2026  
Asset Finance Collections Rep I
Description This position is available to be filled at any Huntington Corporate office location. Summary: The Asset Finance Collections Representative I is responsible for the overall effective management of delinquency levels of an assigned Portfolio of accounts within the 1-60 day aging categories.    This involves making of outbound calls and sending letters to delinquent customers as necessary to collect past due amounts, reconciliation of payment and billing histories and negotiation of payment arrangements.  Periodically pulls and analyzes credit information from various sources in order to recommend appropriate actions on problem accounts. Duties & Responsibilities: Manage delinquency levels within the assigned portfolio through the use of outbound calls, letters and use of third-party providers. Assist customers with account reconciliations utilizing payment and billing histories....
Huntington Columbus, OH, USA Full Time
EPIC Insurance Brokers & Consultants
04/08/2026  
Client Manager, Large Group
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing...
EPIC Insurance Brokers & Consultants Concord, CA, USA
Nationwide
04/08/2026  
Sales Executive - Group Benefits Small Market
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell our small business health insurance products. This role will have in office expectations weekly and is not a remote position. Scheduling: This role will be hybrid with 5 days in office. Office Location: The hired associate must reside within 35 miles of the following location(s): Idaho - Boise, 3501 W Elder Street This role does not qualify for...
Nationwide Boise, ID, USA Full Time
Nationwide
04/08/2026  
Sales Executive - Group Benefits - Milwaukee Wisconsin
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell Nationwide's Benefit's health insurance products for groups of 2-50. Even though we are a Fortune 100 Company, our team of 10 make our office seem much more tight-knit. Essential Duties And Responsibilities: Following is a summary of the essential functions for this job: Target and build relationships with licensed health insurances agents/brokers via...
Nationwide Milwaukee, WI, USA Full Time
Nationwide
04/08/2026  
Representative, Annuity Solutions Center- Financial Services
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Additional Job Description This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. This role will be hired on a SuccessFlex basis and is a hybrid work role.  The office location will be:   1000 Yard Street, Grandview Heights, Ohio 43212 18700 North Hayden Rd, Scottsdale, AZ 85255 You must reside within a 35-mile radius of the listed address. Training schedule: The 6-week training for this...
Nationwide Grandview Heights, OH, USA Full Time

 

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