622 personal lines customer service representative jobs found

Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: To assist the agency in growing the Personal Lines book of business by maximizing the Southwest Platform processes and applying your knowledge on a daily basis.  To focus on providing world class customer service while being sales minded and watching for opportunities in the current book to...

Job Title: Personal Lines Customer Service Representative Department:  Acrisure Digital Solutions Location: Leesburg, FL About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities Serves as an insurance advisor and consultant to the agency’s clients by assisting them with making coverage changes and/or adding necessary coverages in an automated...

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Customer Service Representative is the primary contact for clients and responsible for providing effective customer service for personal lines customers by using excellent in-depth knowledge of the company’s insurance products. Essential Duties and Responsibilities: • Properly respond to all...

As a Customer Service Representative, you will work in a dynamic environment where professionalism and commitment to a team environment is highly valued. Representatives manage inbound calls from our customers, agents, and third parties. The representative will also process policy change requests and work independently on project assignments, so attention to detail is essential. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions. Here is what you will do Research customer and agent inquiries and elevate issues to Supervisor as needed. Accurately enter and update policy information in a timely fashion in accordance with established procedure and handle phone inquiries. Manage time efficiently and handle multiple tasks in a fast-paced work environment. Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts. Deliver first...

Overview Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Junior Customer Service Representative to join our team. This position will report to our agency located in Armonk or Pelham, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office or remote position.   Responsibilities: Working closely with the Personal Lines team. Taking phone calls, issuing ID cards, endorsements, and tasks follow ups. Participating in day-to-day communication with clients proactively Contributing to a positive workplace environment Ensuring the highest level of customer service and satisfaction Qualifications: Licensing would be a...

Overview As experts in protecting what matters most to individuals, we’re looking to bring on our next Customer Service Representative to support our Personal Lines department and deliver exceptional solutions to our growing client base.     Our Account Coordinator will work with and learn from experts in the insurance industry to build an exciting career while helping the world prepare for the unexpected.     As one of the fastest growing insurance brokers in the U.S., we are excited to bring on those interested in developing their career in the insurance industry. Opportunity awaits you with us!      Why This Role?    High visibility to Senior Leadership – work alongside both Client Services and Agency Leadership who prioritize your learning and development. Opportunity for upward movement on our client services team! Learn the ropes of Personal Lines and what it takes to successfully support the Sales and...

Higginbotham , a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Personal Lines Client Service Manager  for our Albuquerque, NM office. The Personal Lines Client Service Manager  provides prompt, accurate, courteous service to our customers, producers and company personnel. They will also provide, with positive attitude, a high level of support in obtaining, maintaining, expanding, and servicing our personal lines accounts. Some of the day-to-day tasks for the  Personal Lines Customer Service Representative  include: Services personal lines accounts as assigned, rating and quoting renewal risks and aiding in collections Collects premiums per established agency procedures before binding any coverage when applicable  Screens, places and processes personal lines rewrite applications, as assigned Reviews rewrite applications, renewal requests, and endorsements for compliance...

Claims Customer Service - FNOL Representative   Are you a smart, driven and customer-focused person looking for a rewarding full-time opportunity with great company and excellent employee benefits?  If so, we are currently hiring a Claims Representative to join our growing Personal Lines Auto team in our Farmington, CT office.   The Claims Customer Service/FNOL (First Notice of Loss) Representative serves as the initial point of contact for reporting parties following an auto loss . This role involves managing a moderate volume of FNOL inquiries and creating new auto claims efficiently and accurately . The ideal candidate will excel in delivering exceptional customer service, ensuring a positive experience for all clients.   No prior insurance experience in needed.   What You’ll Do Actively listen to customers and engage with them positively, demonstrating empathy and understanding. Confirm initial coverage details and...

Why USAA? Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We’re looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! The Opportunity We are currently seeking dedicated experienced and licensed auto & property insurance professionals to support our call center. As an Insurance Sales & Service Representative Intermediate, you'll work within defined guidelines, to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound and outbound phone calls, email, chat, and...

Why USAA? Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We’re looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program...

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership.  Solicit, underwrite, and price business consistent with the Company's Underwriting Philosophy. Serve as technical resource for underwriting team on Farm and Commercial Ag underwriting guidelines, policy forms and endorsements, state regulations and rules, and policy rating process. Provide regional expertise on large and complex accounts. Leads training courses for support and professional positions. The essential functions of this position include, but are not limited to, the following: Manages an assigned book of Agencies including assisting in development and management of agency business plan. (Generally will manage larger than average Farm books of business for the branch); maintaining pricing discipline regardless of market pressure....

Overview "You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan including 401K match up to 8%. Employees who are hired at NJM often stay at NJM – many for the duration of their careers. At NJM Insurance Group (NJM), a top-rated insurance company, our General Claims department in West Trenton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills.  We are looking for talent with and without prior experience in the insurance industry. Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities....

Our customer care representatives work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Representatives handle a large volume of inbound calls from our customers, agents, and third parties. The representative will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions with our customers and agents.     Essential Functions and Responsibilities Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts. Deliver first call resolution and a low customer effort. Develop and maintain complete product knowledge of all lines (Auto and Umbrella). Accurately enter and update policy information into the various processing systems and handle phone...

The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury claims in a Personal Lines/Commercial environment for the Plymouth Rock Operation. Essential Functions and Responsibilities Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. Conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented and unrepresented claimant cases. Manage and direct outside vendors (Field/Counsel/Surveillance, etc.) to determine what investigation is necessary and give them direction to...

The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. Manage and direct outside vendors...

The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury claims in a Personal Lines/Commercial environment for the Plymouth Rock Operation. Essential Functions and Responsibilities Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. Conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented and unrepresented claimant cases. Manage and direct outside vendors (Field/Counsel/Surveillance, etc.) to determine what investigation is necessary and give them direction to...

Acuity is seeking a Field Claims Representative to investigate and resolve Commercial and Personal Lines claims with empathy, passion, and a sense of urgency. Desired experience includes handling multiline claims, including Commercial Auto, and Litigation experience a plus. Acuity looks to our Field Claims Representatives to handle the entire claim from the investigation of a loss to the determination of coverage and liability, to disposition including litigation if necessary.   Internal Deadline to Apply: November 1, 2024 ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment Completes a thorough investigation to determine coverage, assess liability and evaluate damages Conducts investigations and provides customer follow-up in person  Evaluates, revises or recommends reserve changes Inspects and determines property damage Understands basic anatomy,...

Acuity is seeking a Field Claims Representative to investigate and resolve Commercial and Personal Lines claims with empathy, passion, and a sense of urgency. Desired experience includes handling multiline claims, including Commercial Auto, and Litigation experience a plus. Acuity looks to our Field Claims Representatives to handle the entire claim from the investigation of a loss to the determination of coverage and liability, to disposition including litigation if necessary.   Internal Deadline to Apply: November 1, 2024 ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment Completes a thorough investigation to determine coverage, assess liability and evaluate damages Conducts investigations and provides customer follow-up in person  Evaluates, revises or recommends reserve changes Inspects and determines property damage Understands basic anatomy,...

At Selective, we don't just insure uniquely, we employ uniqueness.  Our Business   Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work® in 2024 for the fifth consecutive year.   Working at Selective  At Selective, we don't just insure uniquely – we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an...