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retail service operations team leader

2562 retail service operations team leader jobs found

Ryan Specialty
07/14/2026  
Broker Assistant-Wholesale Casualty
RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary RT Specialty is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. As an independent wholesale broker, we are a critical intermediary in the distribution channel from insurance carriers and...
Ryan Specialty Chicago, IL Full Time
H.W. Kaufman Group
07/14/2026  
Associate Managing Director
Responsibilities Burns & Wilcox is seeking a dynamic, forward-thinking leader to drive strong and sustainable growth in our Charleston region. The Associate Managing Director will lead, develop, and oversee the overall performance of the Charleston office. This position will focus on developing strategies for profitability, growth, and retention of business within the assigned region. The successful candidate will have previous experience as a transformational team leader in the insurance industry.   Responsibilities Effectively lead and manage the employees of the Charleston office, including a team of Underwriter and Broker producers, and support staff Play a key leadership role in the dynamic growth of a highly successful and consistently profitable company Responsible for team and performance management including developing, training, mentoring, and retaining talent in sales and service Attract and retain top...
H.W. Kaufman Group Charleston, SC Full Time
Ryan Specialty
07/10/2026  
Data Analyst
RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Data Analyst supports the Personal Lines team by analyzing data, creating reports, and developing dashboards using Microsoft Excel and Power BI to deliver digestible meaningful business insights. This entry-level role is ideal for a recent graduate with strong technical skills who can demonstrate experience with Excel and Power BI through academic projects or internships. The position offers the opportunity to learn the insurance industry, collaborate with carrier partners, and grow into advanced analytics or underwriting...
Ryan Specialty Richmond, VA Full Time
Flagstar Bank
07/07/2026  
Branch Banking - Market Leader
Position Title Branch Banking - Market Leader   Location South Bend, IN 46619   Job Summary Branch Banking Market Leader provides comprehensive leadership to a designated market of branch locations to transform how we deliver financial success to both individuals and businesses. Responsible for building high performing, diverse teams, while coaching the team on how best to deliver an educational experience to truly empower the client. Foster working relationships with entire staff by teaching, empowering, mentoring and holding teams accountable to delivering not only the results, but more importantly the behaviors that define our company culture. Responsible for the expansion of existing business relationships, the development of new business and CRA activities. Position is responsible for being a role model for Flagstar Bank’s client-centric culture, while embracing diversity and maintaining ethics and integrity.   Job Responsibilities: Coaching & Talent...
Flagstar Bank South Bend, IN Full Time
Ryan Specialty
07/02/2026  
Product Head – Hazmat Transportation Program
Position Summary The Product Head – Hazmat Transportation Program is responsible for the overall underwriting strategy, profitability, operational performance, and growth of a nationally recognized Hazmat Trucking insurance program. This leader will align underwriting talent, carrier capital, distribution relationships, and operational resources to deliver sustainable underwriting results and profitable growth. Reporting to executive leadership, the Product Head serves as the subject matter expert and strategic leader for the Hazmat product portfolio, ensuring alignment with carrier appetite, portfolio objectives, and business plans. The role provides leadership to a team of underwriters and support staff while serving as the primary liaison between brokers, carrier partners, operations, actuarial, compliance, and executive stakeholders. The ideal candidate is a highly respected insurance professional with deep expertise in Hazmat Transportation, Commercial Auto, Environmental...
Ryan Specialty Denver, CO Full Time
Ryan Specialty
07/01/2026  
Underwriting Technical Assistant
RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Underwriting Technical Assistant is responsible for the binding process of insurance policies, ensuring adherence to underwriting guidelines and regulatory standards. The role includes inputting necessary information into underwriting applications for accurate policy rating, documentation, and issuance. They act as a liaison between underwriters and brokers, responding to inquiries, collecting information for quoting, and providing revised quotes. They also serve as backup for underwriters and underwriting assistants during...
Ryan Specialty WA Full Time
Flagstar Bank
06/26/2026  
Branch Banking - Market Leader
Position Title Branch Banking - Market Leader   Location Work From Home OH, OH 43004   Job Summary Branch Banking Market Leader provides comprehensive leadership to a designated market of branch locations to transform how we deliver financial success to both individuals and businesses. Responsible for building high performing, diverse teams, while coaching the team on how best to deliver an educational experience to truly empower the client. Foster working relationships with entire staff by teaching, empowering, mentoring and holding teams accountable to delivering not only the results, but more importantly the behaviors that define our company culture. Responsible for the expansion of existing business relationships, the development of new business and CRA activities. Position is responsible for being a role model for Flagstar Bank’s client-centric culture, while embracing diversity and maintaining ethics and integrity.   Job Responsibilities: Coaching &...
Flagstar Bank OH Full Time
Flagstar Bank
06/26/2026  
Branch Banking - Market Leader
Position Title Branch Banking - Market Leader   Location Work From Home IN, IN 46077   Job Summary Branch Banking Market Leader provides comprehensive leadership to a designated market of branch locations to transform how we deliver financial success to both individuals and businesses. Responsible for building high performing, diverse teams, while coaching the team on how best to deliver an educational experience to truly empower the client. Foster working relationships with entire staff by teaching, empowering, mentoring and holding teams accountable to delivering not only the results, but more importantly the behaviors that define our company culture. Responsible for the expansion of existing business relationships, the development of new business and CRA activities. Position is responsible for being a role model for Flagstar Bank’s client-centric culture, while embracing diversity and maintaining ethics and integrity.   Job Responsibilities: Coaching &...
Flagstar Bank United States Full Time
Brown & Brown
06/25/2026  
Associate (Environmental and Energy) Broker
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking an Associate (Environmental and Energy) Broke r  to join our growing team!  The Associate Broker Works directly with an established broker under general supervision of operations leader and office leader. The associate brokers' primary duties are to review insurance submissions and applications to evaluate, qualify and market individuals and groups for insurance.  How You Will Contribute:   Examine application forms, inspection reports, insurance maps, and loss runs to assess risk factors such as ISO classifications, applicant financials, age, occupation, accident history, and property condition.  Review company records to determine the amount of insurance in force on single or closely related risks, evaluating potential losses from catastrophes or excessive coverage.  Broker risks by...
Brown & Brown Madison, WI Full Time
Brown & Brown
06/25/2026  
Senior Associate (Environmental and Energy) Broker
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a   Senior Associate (Environmental and Energy) Broker   to join our growing team!  The Associate Broker Works directly with an established broker under general supervision of operations leader and office leader. The associate brokers' primary duties are to review insurance submissions and applications to evaluate, qualify and market individuals and groups for insurance.  How You Will Contribute:   Examine application forms, inspection reports, insurance maps, and loss runs to assess risk factors such as ISO classifications, applicant financials, age, occupation, accident history, and property condition.  Review company records to determine the amount of insurance in force on single or closely related risks, evaluating potential losses from catastrophes or excessive coverage....
Brown & Brown Madison, WI Full Time
JENCAP
06/24/2026  
Account Manager, Workers' Compensation (Entry Level)
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.    The Account Manager provides administrative and production support to the New Business Brokers within the Workers’ Compensation department. This role is responsible for supporting the end-to-end new business submission process, ensuring accuracy, timeliness, and compliance with internal procedures and carrier requirements. The position operates in a fast-paced, high-volume environment and plays a key role in supporting revenue generation and...
JENCAP Atlanta, GA
Sompo International
06/24/2026  
Lead Underwriting Rating Analyst
Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Lead Underwriting Rating Analyst in our North America Operations team . Sompo is a leader in providing comprehensive multi-line insurance solutions. We cater to middle market and large accounts across the U.S. through a dedicated network of retail brokers committed to long-term partnerships. We are seeking a highly skilled Lead Underwriting Rating Analyst to oversee rating for multiple lines of admitted business and lead special projects within our dynamic team. Location: This position will be based out of our Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity: What you’ll be doing : Review underwriting information/instructions for completeness and accuracy (binders, payment plans, commissions). Maintain service...
Sompo International Charlotte, NC Full Time
Ryan Specialty
06/22/2026  
Senior Brokerage Assistant, Wholesale ProExec
RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary We're looking for a seasoned ProExec Senior Brokerage Assistant to join one of our top performing teams! The Account Executive plays a critical role in delivering exceptional client service and supporting the growth and retention of a specialized portfolio of business. Partnering closely with Brokers, carriers, clients, and internal stakeholders, this individual helps drive new business opportunities, execute renewal strategies, and ensure seamless account management throughout the policy lifecycle. The role combines strong...
Ryan Specialty San Diego, CA Full Time
AIG
06/22/2026  
Underwriting Specialist, Specialty Energy Middle Market, (SEMM)
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting Specialist, SEMM, Retail Casualty to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact The Underwriting Specialist will handle accounts/clients that are most complex and be responsible for underwriting an Admitted Casualty portfolio. Develops and manages underwriting strategies...
AIG Houston, TX Full Time
AIG
06/22/2026  
Underwriter I , Specialty Energy Middle Market
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter I, Specialty Energy Middle Market to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Specialty Energy Middle Market AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impac t AIG is seeking a motivated Underwriter to contribute to our industry leading SEMM Retail Casualty team. AIG’s strong brand in...
AIG New York, NY Full Time
AIG
06/17/2026  
Underwriting Support Specialist
Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the role As a Senior Underwriting Assistant on the Commercial Retail Property Business Line, you will make a vital contribution within the Underwriting Support Unit of our product field operations by working with underwriters and CoE partners to develop and deliver tailored solutions whilst handling some of our complex accounts. Providing technical guidance to other junior support staff while working under moderate supervision will be important too. Key responsibiities: Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluating new...
AIG Atlanta, GA Full Time
AIG
06/15/2026  
Underwriter, Environmental, Retail Casualty
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Retail Casualty AIG is seeking a motivated Underwriter to contribute to our industry leading Environmental Casualty team. AIG’s strong brand in the market has provided for strong growth and thus the need for underwriting resources. We consistently provide clients with innovative products, use of technology, and a world-class platform. Our underwriters constantly deliver in an ever-changing marketplace and world.  In this role, you will be responsible for underwriting and servicing an existing renewal book with assistance to other team members who will solicit new business opportunities. This role includes constant interaction with top nationwide, regional, local and wholesale brokers and insureds. Through this role,...
AIG Atlanta, GA Full Time
AIG
06/14/2026  
Underwriter I , Environmental, Retail Casualty
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter, Environmental to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Retail Casualty AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a motivated Underwriter to contribute to our industry leading Environmental Retail Casualty team. AIG’s strong brand in the market has provided...
AIG New York, NY Full Time
H.W. Kaufman Group
06/12/2026  
Regional Vice President, Northeast
Burns & Wilcox is seeking a dynamic, forward-thinking leader to drive sustained growth across our Northeast region. The Regional Vice President will lead, develop, and oversee the performance of our offices in New York, New Jersey, Boston, Baltimore, and Pittsburgh. This role is responsible for setting and executing strategies that drive profitability, growth, and retention throughout the region. The successful candidate will bring a proven track record as a transformational leader within the insurance industry, with the ability to inspire teams and deliver results. Responsibilities Identify opportunities for strategic growth of a Burns & Wilcox region; develop and executive coordinating business plans to ensure the profitability, growth objectives and operational efficiencies of the region Continuously analyze the regional territory to assess market trends, changes or relationship needs, and revise business plan...
H.W. Kaufman Group New York, NY Full Time
GEICO
06/09/2026  
Insurance Unit Manager/Supervisor
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a...
GEICO Poway, CA Full Time

 

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