509 technical support specialist jobs found

MEMIC’s Information Technology Department is seeking a Technical Support Specialist to provide hands-on, end‑user technical support across the organization. This role serves as a primary point of contact for employee technology needs and plays a key role in maintaining reliable, secure, and efficient business operations. The Technical Support Specialist works collaboratively with IT Operations, Network, and external vendors while also exercising independent judgment in troubleshooting, documentation, and resolution planning. What You’ll Do End User & Help Desk Support Provide Tier 1–2 Help Desk support to MEMIC employees via phone, ticketing system, remote tools, and in person Troubleshoot and resolve issues related to laptops, tablets, phones, VPN, wireless access, and business applications Support Windows-based systems, Apple phones and tablets, and mobile device connectivity Assist remote employees with access, connectivity, and performance issues...

Job Responsibilities and Requirements Obtains and analyzes information to make claim decisions and payments of Short Term Disability (STD) claims.  The goal of the position/role is to consistently pay the accurate amount for each claim in accordance with the contract. Research Applies knowledge of disability products, policies and contracts. Interprets and applies contract/policy definitions of disability and relevant provisions, clauses, exclusions, riders and waivers as well as statutory requirements. Utilizes reference materials and tools regarding medical, vocational and disability issues to identify and evaluate claim information in a fair and objective manner. Efficient use of applicable disability claims system(s). Applies routine medical and technical claims skills, practices, and procedures. Utilizes most efficient means to obtain claim information. Analysis and Adjudication Fully investigates all relevant claim issues. Provides...

TDC Specialty Underwriters, Inc. (TDCSU) serves as the Excess & Surplus lines specialist within TDC Group, focused on providing specialty insurance capabilities and related services to the rapidly evolving healthcare industry. We design liability solutions for a variety of healthcare organizations and professionals, including hospitals, physicians, physician groups, medical and long-term care facilities, managed care organizations, and life sciences organizations. As part of TDC Group, our affiliated writing companies, TDC Specialty Insurance Company and TDC National Assurance Company, are rated A (Excellent) by AM Best Company.  The Vice President, Underwriting is responsible for executing underwriting, product, and distribution strategies within the Hospital/Complex Risk underwriting segment. This role brings advanced technical expertise, sound underwriting judgment, and strong market credibility to the organization. The VP Underwriter independently underwrites...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Please note: The territory for this role includes Northern Illinois and Wisconsin. The individual will not be required to live in the Milwaukee area. A DAY IN THE LIFE of a Entrepreneurial Agent (EA) Development Specialist The Auto Club Group is seeking prospective Entrepreneurial Agent (EA) Development Specialist who will serve as a business consultant and partner by providing tactical and strategic support to Entrepreneurial Agents (EA) in the assigned geography. Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge.  Assist assigned EAs in the development and implementation of agency business goals.  Own and be accountable for agency success/retention and agent productivity and...

Warranty Claims Analyst Join us as a Warranty Claims Analyst to make more of your specialist expertise and experience. Make your mark in Warranty: AIG Warranty delivers a full range of service solutions including warranty management administration, extended service contracts and mobile insurance theft/loss programs, customer service support, service network management, claims processing services, and service contract underwriting. How you will create an impact: Our Claims Analysts work directly with Service Partners and our Customers to ensure that the project moves forward with the support they need. Claims Analysts are responsible for receiving incoming calls and emails from Service Providers needing authorization or payment for repairs on major appliances, consumer electronics, heating and air, or other home systems. They also ensure pricing, quotes, and invoices submitted are in line with pre-defined costs. The Claims Analysts verify that failure and repairs are...

Underwriting Technician Join us as an Underwriting Technician to make more of your specialist expertise and experience. Make your mark in Warranty The Underwriting Technician will report to the Warranty Insurance Operations team and assist with monthly reporting, booking and reconciliation needs. This role will predominately service the U.S. and Canadian Warranty programs.  This Underwriting Technician position reports directly to the Global Program Manager to ensure all premiums and claims are loaded into the financial ledgers, ensuring all entries are accurate and complete. There will also be significant interaction with Finance, Controllers, Claims, Underwriting, and Technology departments. How you will create an impact: Convert Premium and Claims Bordereau into booking sheets Book Premium into Financial Systems Book North America Reinsurance.  Support quarter and yearend financial close activities. Work with Collections and Cash teams to ensure all...

Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist - Accident & Health Location: USA – Countrywide Work Arrangement: If local to an office - Hybrid,    The salary range for this role is:  $88,000-165,000K Your New Role: The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support. Responsibilities: Provide technical guidance and analysis for complex and high-value claims. Assist in implementing and maintaining claims management strategies. Maintain comprehensive knowledge of insurance guidelines and policies. Build and maintain relationships with stakeholders. Manage a portfolio of complex or high-value claims. Act as an escalation point...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: The Commercial P&C Insurance Underwriter—specializing in Fidelity Bond, Directors & Officers (D&O), and related management liability coverages—is responsible for evaluating, pricing, and underwriting complex risk exposures for financial institutions. Success in this role requires strong technical expertise in D&O and Errors & Omissions (E&O)...

Description The Payroll & Compensation Enablement team enables scalable, compliant payroll and compensation delivery through governance, process improvement, technology, and data. We partner across payroll operations, compensation programs, Talent Services, and business stakeholders to drive automation, controls, and continuous improvement, now with an increased focus on GenAI and CI solutions to improve accuracy and efficiency.   The Senior Payroll & Compensation Enablement Specialist applies advanced payroll technical expertise and process design skills to reduce risk, optimize systems, and scale enablement across payroll and compensation programs. This role leads complex payment calculations and testing, drives AI/automation and continuous improvement initiatives, manages payroll-related projects, supports governance and controls, and serves as a consultative advisor to Payroll, Compensation, Talent Services, Finance, and other internal and external...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   A DAY IN THE LIFE of an IA Development Specialist The Auto Club Group is seeking prospective IA Development Specialist who can serve as a business consultant and partner by providing tactical and strategic support to Independent Agents (IA) in the assigned geography Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge.  Assist assigned IAs in the development and implementation of agency business goals. Own and be accountable for agency success/retention and agent productivity and growth goals. Support the acquisition of profitable new business, influencing and motivating agents, driving growth, providing business insight and recommendations, ensuring agent and business retention,...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Mondays & Tuesdays. Retirement   Solutions Technology team is   seeking   a highly motivated and highly skilled   developer   for a team of software engineers for the RSC and   DCdirect / RPLink   applications that support   the   Retirement Solutions Line of Business.  RSC is an externally facing web   application   and   DCdirect / RPLink   is a record-keeping application....

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. If you are passionate about the importance of data engineering and delivering clean, automated, integrated, and governed data required to fulfill our company’s most critical strategic objectives, then we have a great opportunity for you.  As a member of the Enterprise Data Office, the Data Engineer works closely with our Dev Line partners, Data Architects, business stakeholders, platform owners, and a host of other internal actors in the designing, building, and operationalizing of end-to-end data delivery...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter I, Excess & Surplus Lines to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Lexington Property How you will create an impact The Production Specialist must be able to illustrate a high level of technical proficiency and underwriting acumen combined with marketing and sales skills to meet production underwriting goals while maintaining budgeted loss and expense ratios. Candidates are expected to work effectively in a team environment to develop broker and portfolio strategies in addition to working independently to manage a profitable book of new and renewal business. The Zone will rely heavily on this position to assist in guiding, mentoring and training more junior members of the team, as well as to assist in planning and budgeting, collaboration across AIG...

Primary Details Time Type: Full time Worker Type: Employee S enior Technical Claim Specialist (Financial Lines) Location: USA –New York, NY and Chicago, ILL Work Arrangement: Hybrid   The salary range for this role is:  $139,500-236,500 The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating from Management and Professional Lines (MLPL) business segments, specifically Directors and Officers and Employment Practices Liability for our Private Company portfolio. Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters. Your new role: • Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  JOB DESCRIPTION: Under technical direction, responsible for underwriting risks in a book of business. Works within specific limits of authority on assignments requiring significant technical complexity and coordination. Utilizes underwriting policies and guidelines, rating manual rules and insurance laws and regulations.    This Underwriting Specialist position is part of the Underwriting Hub—a growing team designed to provide expanded underwriting capabilities for the organization. We will elevate underwriting excellence through streamlined processes, strategic focus, and collaborative growth that enables our field underwriting teams to deepen agent and broker engagement and drive...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Florida and Kentucky is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Florida and Kentucky is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Professional Liability team is seeking an Underwriting Specialist who specializes in Architects & Engineers to join our team. This opportunity is open to anywhere in the United States and is a remote or hybrid opportunity. This is a full-time, exempt role.   POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new Professional Liability accounts that drive profitable growth and align with industry segments, appetite, and mix goals. Apply strong technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Professional Liability team is seeking an Underwriting Specialist who specializes in Architects & Engineers to join our team. This opportunity is open to anywhere in the United States and is a remote or hybrid opportunity. This is a full-time, exempt role.   POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new Professional Liability accounts that drive profitable growth and align with industry segments, appetite, and mix goals. Apply strong technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal...