16 title service representative ii jobs found in Baltimore, MD

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY The Title Service Representative II is a production based position and responsible for the following: Repossessions: Processes customer service requests and repo requests. Responsible for handling calls from DMVS, dealers, and auctions. CRM: Processes requests received through the client portal, as well as email requests. Responsible for handling incoming calls from customers, DMVs, or the agents of the client.Review queues, determine and pursue effective follow-up steps to ensure receipt of title documents. Review title documents to determine if a correction is warranted and process necessary correction. Release leased or retail title documents per state and client guidelines. Contacting clients by phone or e-mail. Receiving incoming calls from clients, dealers and customers and respond as necessary. Review queues, determine and pursue effective follow-up steps to ensure receipt...

We’re thrilled that you are interested in joining us here at the Amynta Group! • Complete different types of DMV forms like repo applications and affidavits and ships these applications to the DMV or Tag Agent to obtain a repo title, a re-title or a duplicate. • Send customers and dealers release of liens, copy of titles and contracts via Fed Ex, fax or e-mail. • Reassigns both retail and lease title to new dealer and adds to dealer shipment. • Complete requests for release of liens, copies of contract and or titles, and paid-in-full letters. • Calls to DMVs, dealers and customers. • Become a notary Strong attention to detail, is dependable and follows through. Experience with Microsoft Excel and Microsoft Word Strong work ethic Previous customer service experience Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional appearance and provide a positive company image. Ability to...

We’re thrilled that you are interested in joining us here at the Amynta Group! Processes requests for title documents received via email and phone, as well as client requests, and be able to respond professionally and accurately to those inquiries. Possesses in depth knowledge of the entire title management process including mail and document handling, Title Follow-up, Release, Relocations, Duplicates, etc ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Ability to handle all job duties and responsibilities of CSR I Ability to listen and respond appropriately and professionally to calls and emails regard title issues and inquiries Ability to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues Ability to maintain various client requirements and act accordingly for multiple clients at one time Complete various title transactions within the full title management scope (releases, pulls, corrections,...

We’re thrilled that you are interested in joining us here at the Amynta Group! • Complete different types of DMV forms like repo applications and affidavits and ships these applications to the DMV or Tag Agent to obtain a repo title, a re-title or a duplicate. • Send customers and dealers release of liens, copy of titles and contracts via Fed Ex, fax or e-mail. • Reassigns both retail and lease title to new dealer and adds to dealer shipment. • Complete requests for release of liens, copies of contract and or titles, and paid-in-full letters. • Calls to DMVs, dealers and customers. • Become a notary Strong attention to detail, is dependable and follows through. Experience with Microsoft Excel and Microsoft Word Strong work ethic Previous customer service experience Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional appearance and provide a positive company image. Ability to...

We’re thrilled that you are interested in joining us here at the Amynta Group! • Complete different types of DMV forms like repo applications and affidavits and ships these applications to the DMV or Tag Agent to obtain a repo title, a re-title or a duplicate. • Send customers and dealers release of liens, copy of titles and contracts via Fed Ex, fax or e-mail. • Reassigns both retail and lease title to new dealer and adds to dealer shipment. • Complete requests for release of liens, copies of contract and or titles, and paid-in-full letters. • Calls to DMVs, dealers and customers. • Become a notary Strong attention to detail, is dependable and follows through. Experience with Microsoft Excel and Microsoft Word Strong work ethic Previous customer service experience Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional appearance and provide a positive company image. Ability to...

We’re thrilled that you are interested in joining us here at the Amynta Group! Must have the ability to be a quick learner and multitask well. Must be organized and detail oriented. Must have at least 2 years of customer service experience and call center experience. Need to type 50 words per minute and be proficient with Microsoft excel and word. Must be flexible. Need to able process at least 100 calls to DMVs, dealers and customer per day. Need to be able to note at least 100 accounts and fill out DMV forms correctly and perform website look ups . Need to learn the procedures and policies of the DMVs in all 50 states and apply to the accounts. The Amynta Group (the “ Company ”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment,...

We’re thrilled that you are interested in joining us here at the Amynta Group! The TITLE SERVICE REPRESENTATIVE is responsible for conducting effective follow-up for motor vehicle titles. This includes communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel. Review queues, determine and pursue effective followup steps to ensure receipt of title documents. Review title documents to determine if a correction is warranted and process necessary correction. Release leased or retail title documents per state and client guidelines. Contacting clients by phone or e-mail. Receiving incoming calls from clients, dealers and customers and respond as necessary. Process incoming title related work received either by client request, department notification, or incoming mail and/or FedEx. The Amynta Group (the “ Company ”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on...

We’re thrilled that you are interested in joining us here at the Amynta Group! The TITLE SERVICE REPRESENTATIVE is responsible for conducting effective follow-up for motor vehicle titles. This includes communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel. Review queues, determine and pursue effective followup steps to ensure receipt of title documents. Review title documents to determine if a correction is warranted and process necessary correction. Release leased or retail title documents per state and client guidelines. Contacting clients by phone or e-mail. Receiving incoming calls from clients, dealers and customers and respond as necessary. Process incoming title related work received either by client request, department notification, or incoming mail and/or FedEx. The Amynta Group (the “ Company ”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on...

We’re thrilled that you are interested in joining us here at the Amynta Group! Must have the ability to learn the DMV policies and procedures for all 50 states and to answer Title Administration calls. Must be able to work independently, apply the knowledge learned to the calls, must be able to focus on the task at hand, be an analytical thinker and a great multitasker. Must processed at least 130 Non Receipt accounts. Must send out at least 25 FedEx packages daily. Must processed at least 80 calls daily. The Amynta Group (the “ Company ”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation...

We’re thrilled that you are interested in joining us here at the Amynta Group! Must have the ability to learn the DMV policies and procedures for all 50 states and to answer Title Administration calls. Must be able to work independently, apply the knowledge learned to the calls, must be able to focus on the task at hand, be an analytical thinker and a great multitasker. Must processed at least 130 Non Receipt accounts. Must send out at least 25 FedEx packages daily. Must processed at least 80 calls daily. The Amynta Group (the “ Company ”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation...

We’re thrilled that you are interested in joining us here at the Amynta Group! • Complete different types of DMV forms like repo applications and affidavits and ships these applications to the DMV or Tag Agent to obtain a repo title, a re-title or a duplicate. • Send customers and dealers release of liens, copy of titles and contracts via Fed Ex, fax or e-mail. • Reassigns both retail and lease title to new dealer and adds to dealer shipment. • Complete requests for release of liens, copies of contract and or titles, and paid-in-full letters. • Calls to DMVs, dealers and customers. • Become a notary • Willingness to help train a Title Service Representative I Strong attention to detail, is dependable and follows through. Experience with Microsoft Excel and Microsoft Word Strong work ethic Previous customer service experience Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional...

We’re thrilled that you are interested in joining us here at the Amynta Group! Receives and processes requests for title documents or related services. Responds accurately and professionally to requests and inquiries. Comprehends and follows department procedures, and accurately completes paperwork. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Process incoming title related work received either by client request, department notification, or incoming mail and/or FedEx. Contacts clients, customers, and DMV's by phone or e-mail. BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE) High school diploma or equivalency.   Accurate keyboarding skills Customer service experience. Experience with vehicle titles, DMVs ,or auto dealers preferred. Familiarity with use of computer MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS Reading comprehension.    Mastery of the English language, both written and verbal. Demonstrates...

We’re thrilled that you are interested in joining us here at the Amynta Group! Possesses intense knowledge of the entire title management process including mail and document handling, Title Follow-up, Release, Relocations, Duplicates, etc. Handles account issues/research, lead, trainer, analyst ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Ability to handle all job duties and responsibilities of CSR I and CSR II Document procedures and assist managers with reporting and activity in various areas of title Research and resolve difficult account and title issues within the full title management scope (releases, pulls, corrections, duplicates, etc.) Sales, Simply ELT client boarding and state ELT enrollments Work exception accounts and reporting, determine root cause and take appropriate actions for resolution based off of client/scenario/timing Identify and provide solutions for system or process issues and suggest improvements and eliminate errors Identify trends in...

We’re thrilled that you are interested in joining us here at the Amynta Group! • Complete different types of DMV forms like repo applications and affidavits and ships these applications to the DMV or Tag Agent to obtain a repo title, a re-title or a duplicate. • Send customers and dealers release of liens, copy of titles and contracts via Fed Ex, fax or e-mail. • Reassigns both retail and lease title to new dealer and adds to dealer shipment. • Complete requests for release of liens, copies of contract and or titles, and paid-in-full letters. • Calls to DMVs, dealers and customers. • Become a notary Strong attention to detail, is dependable and follows through. Experience with Microsoft Excel and Microsoft Word Strong work ethic Previous customer service experience Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional appearance and provide a positive company image. Ability to...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY Proficient in all job functions of CSR I and II. Responsible for researching and resolving advanced exception issues, training of staff, assigning work, and assisting team supervisor. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Handle incoming call volumes.  Process correction and non-receipt queues to obtain valid titles for client. Assist with training as required. Suggest improvements to enhance effectiveness and/or reduce expense. Work advanced exception accounts, taking appropriate action to resolve, and escalating to client or management as appropriate.     For smaller scale clients: Onboarding clients, assisting with sales, state enrollments.    Identify system problems and communicate to team and management, and escalate as appropriate.   Assist other areas as required. BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE) High school diploma...