12/04/2023
Cons Workforce Planning - OW08BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Workforce Planning Consultant The Workforce Planning Consultant is accountable for the development and maintenance of comprehensive staffing models supporting Operations Service/Call Centers. The models determine resource (staff) requirements for workload demands. The models contemplate business processes, staff productivity, timeliness, growth, invest initiatives, transfer of work, as well as turnover and hiring. The position works very closely with other members of the Operations and Finance teams and is critical in the development of annual operating plan/budget and regular outlooks. • Development and maintenance of Operations Service/Call...
The Hartford
Hartford, CT, USA
Full Time