Claims Supervisor Featured
Gainwell Technologies LLC Summary Job Description Job Description – Responsible for the overall supervision of the Claim processing employees. Accountable for member/provider satisfaction, retention and growth by efficiently delivering quality services. Essential Job Functions • Develops, trains, evaluates and coach staff/self to provide cost effective claim processing and claim service while ensuring quality standards are met. Assist less experienced claim processors with complex claim issues. • Research complex claim inquiries and responds to appropriate parties in a timely manner. • Informs staff of service level issues and escalates issues to manager in a timely manner to minimize risk and enhance member/provider experience. • Acts as a liaison between staff and other support areas, including management; to communicate workflow results, ideas and solutions....
Gainwell Dublin, OH, United States