Customer Specialist - Billing Featured
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Acuity is seeking Customer Specialists - Billing. This position involves processing all cash, exposure to direct and manual billing procedures and heavy phone correspondence with agents and insureds. ESSENTIAL FUNCTIONS: Answer phone calls and electronic correspondence received in ACMS regarding billing questions and requests. Addresses basic issues regarding payments received, policy status, and payment plan type. Identifies complex situations requiring the involvement of other units. Provides account summaries by phone or in written...
acuity INSURANCE Sheboygan, WI, USA Full Time