21 jobs found in neenah

Serve as Project Manager for medium-to-large IT and business projects for SECURA Insurance. Strong organizational, communication, and technical skills are essential, along with experience in both SCRUM/Agile and traditional project management practices. Responsibilities: Manage projects utilizing SCRUM/Agile and traditional practices to deliver on time, within scope and budget Develop project plans including timelines, milestones, and resource allocation that provide alignment to strategic objectives Maintain project financial responsibilities (budget and forecasting) Utilize departmental processes and tools to track project tasks and deliverables Communicate project expectations to team members and stakeholders Elicit cooperation from a wide variety of sources including vendor engagements Manage issues and risks using appropriate escalation when necessary Measure project performance using appropriate tools and techniques Provide regular project updates to...

The Personal Lines (PL) Claims Examiner is responsible for handling jewelry losses from our personal lines customers located in the United States and Canada. The causes of loss include, among others, damage, theft, and mysterious disappearance. WHY Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy!  We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.  With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and shining bright with Jewelers Mutual Group!   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Provides...

Summary The Regulatory Compliance Analyst fulfills department responsibilities necessary to ensure regulatory compliance primarily in insurance policy form development, form and rate filing, and other regulatory compliance areas such as service contract filings. This role will also have responsibility to monitor industry and competitor filings to ensure JM is on level with the latest trends. WHY Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy!  We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.  With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and shining...

Summary The Manager, GA Personal Lines is responsible for building, leading, and overseeing the sales and service operations for personal lines insurance products within JM Insurance Agency Partners. This includes growing the personal lines function by establishing scalable processes, defining team structure, and implementing best practices. A key part of the role is building and leading a cross-functional team that collaborates across sales, service, operations, and support to deliver seamless customer experiences. The role also involves managing a team of sales and service agents & support staff, setting sales targets, developing sales strategies, and ensuring exceptional customer service. This position plays a pivotal role in achieving business goals, maintaining client relationships, and promoting our insurance services. Why Jewelers Mutual We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of...

Summary Responsible for adjudicating PL, CL, Shipping and CarePlan claims as assigned.  The claims specialist also assists with administrative duties for the department, helping the team effectively negotiate and resolve claims in a timely manner and in accordance with established good faith handling procedures.     A secondary responsibility within this role is to provide support to the Jewelry Recovery Specialist with salvage related documentation including salvage-related invoices, payments, and recoveries. Why Jewelers Mutual We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations...

Summary The Sr. Engineer, End User Experience will design, configure, and administer Microsoft 365 services like Exchange, Teams, SharePoint, and OneDrive. They will work to understand ongoing business and security objectives and translate those into solutions utilizing these services. The Sr. Engineer will also assist with other team priorities such as conference room technology, endpoint and client operating system configuration, internal identity management, and more as needed. Why Jewelers Mutual We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations throughout the United...

As an Intern on the IT Service desk, you would work as part of a dynamic team involved with providing technical support and issue resolution to internal and remote associates that may include users of all types and skill levels. This internship also has the potential to work with other IT areas including, but not limited to, Infrastructure and System Services as skills develop. This opportunity provides plenty of growth opportunities with fantastic on-the-job learning and mentoring. This internship will be part-time during the school year (15-20 hours/week) based on class schedule and our company’s business hours and can be 40 hours per week during breaks. This is an in-office role requiring the associate to be on site at our home office all days scheduled to work. The ideal candidate for this position will graduate in May 2026 or later with an IT focused degree. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide excellent customer service and level 1 technical support as a...

Summary The Business Development Director is responsible for 1) Cultivating and maintaining strong relationships with distribution partners and customers 2) Optimizing sales channels to maximize market penetration and profitability and 3) implementing innovative sales strategies that will drive significant and measurable top-line growth. This position will work within various verticals, analyzing customer feedback, identifying pain points, and driving improvements across all Jewelers Mutual programs. They are required to work closely with JM leadership at both the executive and P&L levels to strategically shape the foundation, priorities, and vision for JM within the context of the jewelry industry. Why Jewelers Mutual We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through...

The Senior Software Engineer is responsible for designing, coding, and testing software programs and applications that enable Associate-facing technologies and capabilities for SECURA Insurance. This includes researching, designing, documenting, and modifying software specifications throughout the production lifecycle. The role involves providing technical and thought leadership within various teams and collaborating with internal and external partners to ensure the success of technology products. This role can be onsite, hybrid, or remote; most of the team is onsite/hybrid. Responsibilities: Develop solutions working with various application teams, including designing, creating, and managing software solutions. Analyze, design, program, test, and implement systems to fulfill business needs or solve problems, utilizing all phases of the system development lifecycle (SDLC). Monitor applications and resolve errors or alerts, including setting alerts to maintain stability,...

Under general guidance, the Business Analyst II plays a key role in defining and delivering both business and technical solutions. This position is responsible for gathering and documenting requirements, driving collaboration between stakeholders and development teams, as well as supporting system changes of varying complexities. The BA II contributes to process improvements within the team and is expected to provide mentorship as needed when junior team members are present. This position will be part of a dedicated project team focused entirely on growth in a core business area. The emphasis of this project is to implement a new Duck Creek suite of insurance software to lay the groundwork for future business growth. Specifically, this position will be focused on identifying and documenting the business requirements and ensure the voice of the customer is heard through the implementation of this new Duck Creek Suite platform.  This is a hybrid role, with the associate required...

This role serves as a senior-level financial analyst within the Finance Division, leveraging their experience to influence key financial activities. The individual in this role will have responsibilities to support the finance division in a broad range of activities, including being a key contributor in the companywide financial planning and forecasting process, performing quantitative analyses of information to support business decisions, and supporting long-range financial planning. This position offers significant exposure to various finance leadership levels and other business functions, providing an opportunity to share the company’s financial projections and strategy RESPONSIBILITIES: Support the development of annual budgets, quarterly forecasts, and long-range financial plans for the company, and collaborate with team members and business partners to gather inputs and assumptions for financial projections. Perform in-depth analysis of variances from plan or...

Throughout the school year, this position is part-time 20 hours per week based on class schedule and our company’s business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m. This would be an 18-month internship opportunity while the student is enrolled in a college program. During the summer and breaks, the position can be 40 hours per week. RESPONSIBILITIES: Review, write and approve auto physical damage estimates Assists in reviewing photos and estimates from subrogation demands Communicate to shops regarding repair & supplemental damages Other duties & projects assigned within the Auto Physical Damage Claims department. QUALIFICATIONS: ESSENTIAL: Pursuing Associate or Bachelor’s degree  High degree of accuracy and attention to detail Excellent organizational skills to handle and prioritize multiple responsibilities Proficient with Microsoft 2010 Office Products (Outlook, Word, Excel, PowerPoint) Strong written and verbal...

Summary Managing Asset Protection Engagement and Awareness project(s) from inception to implementation using a variety of methodologies. Maintains existing initiatives as assigned, managing to establish KPI’s Accountable for project schedules, budgets, scope and associated communications documentation. Analyzes, communicates and manages risks that threaten critical success factors. Communicates extensively with business partners to facilitate desired outcomes and clarify expectations. Position can be based in Neenah, WI or could be a hybrid role with 25% travel to Neenah, WI. WHY Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor...

Summary As a UX Researcher, you will be responsible for leading the research efforts of user experiences across our digital product set. Working closely with UX Designers and cross-functional teams, you will leverage your expertise in research mythologies to drive the creation of innovative solutions that meet both user needs and business objectives. WHY Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and shining bright with Jewelers Mutual Group! Essential...

Summary This role serves as the primary relationship liaison between Jewelers Mutual and our partners. The Account Manager is responsible for strategizing personalized approaches to drive results across key performance indicators tied to organizational business plans while balancing incoming requests. Critical functions within this role include onboarding new partners efficiently while complying with all contractual agreements, cultivating strong relationships to drive new business growth, training best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership, Business Development, and Operations to appropriately steer the direction of the product(s)/program(s). WHY Jewelers Mutual:  We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of...

Summary The Logistics Customer Service Representative (CSR) I is responsible for taking inbound customer phone calls for our Jewelers Mutual Shipping Solution product.  This is done by supporting clients’ needs and inquiries and carrying out the operational tasks necessary to deliver logistic services strictly in accordance with the company’s security protocols as outlined in standard operating procedures. WHY Jewelers Mutual:  We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and...

Summary We are seeking a detail-oriented and proactive HR Compliance Specialist to join our team at Jewelers Mutual. This role will support the HR department in ensuring the organization adheres to all relevant labor laws, company policies, and regulatory requirements. The ideal candidate will be well-versed in compliance standards, have a strong attention to detail, and be able to effectively communicate with different departments. The HR Compliance Specialist will partner with Benefits, Human Resources Business Partners, Talent Acquisition, Legal and Payroll teams to ensure we are prioritizing the changing landscape effectively. This role will be pivotal in ensuring our team and leadership understand the compliance aspects of employment as well as mitigating risk for the organization. This role assists organizational leadership with employment compliance and analysis for process improvement opportunities. WHY Jewelers Mutual:  We are a financially secure,...

This internship opportunity is based in our Neenah office. The ideal candidate for the position will be available to start in Summer 2025 and will graduate in May 2026 or later with a Bachelor’s degree. This can be a year-round internship; during the summer and school breaks, the position is 40 hours per week. During the school year, this position can be part-time (approximately 15-20 hours per week) based on your class schedule and our company’s business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m. RESPONSIBILITIES: Provide general processing support to underwriters and agents Learn about the insurance industry through training, self-study classes, job shadowing and ride along opportunities Perform targeted project work Assist UW Services management with reporting needs QUALIFICATIONS: Junior or Senior undergraduate candidates working toward a business focused degree Must be a self-starter Ability to work independently and as part of a...

Summary The Talent Acquisition Partner will be a dynamic, organized self-starter that is focused on the candidate and employee experience and driven by a high level of curiosity.  This is a hands-on role that provides full-cycle recruitment and support from pre-hire through post-hire activities.  Additionally, this role in close partnership with JM leadership will ensure consistent development and implementation of a strategic pipeline of qualified, highly talented candidates.  This position is responsible for assessing talent needs with hiring manager, involving appropriate search efforts, recruiting, interviewing and referral of qualified applicants to hiring manager. WHY Jewelers Mutual:  We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding...

This role is responsible for selling and marketing the logistics services of the JM Shipping Solution. This position will drive incremental top line growth, develop strong partnerships, and work to identify process and product efficiencies in order to ensure the long-term profitability of the JM Shipping Solution.