114 jobs found in remote

About the Role Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve...

Location: This position is fully remote within the continental United States. Reporting into the SVP, Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Commercial and Government customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the CSMs in these verticals, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves...

About the Position Location: Fully remote within the continental United States. Join our People & Culture team as a Senior Compensation Partner and shape the future of how we reward talent! As a growing company of 700+ people across the US, Australia, and Poland, we're at an inflection point. You'll have the opportunity to shape our global compensation philosophy and enhance the programs already in motion, ensuring we stay competitive, equitable, and ahead of the curve. This isn't about maintaining the status quo; it's about evolving what works and building what's next. We need that rare blend of strategic vision and hands-on execution. You're someone who can dive into the details and zoom out to see the bigger picture. You'll partner closely with HR, Finance, and business leaders to design and refine compensation programs that fuel our growth and help us attract, retain, and reward world-class talent. There will be a lot of opportunities to learn along the...

As a Senior Software Engineer on the Insurance Applications team, you will design, build, and deliver software solutions that power Nearmap’s insurance business spanning APIs, microservices, relational databases, and messaging infrastructure. You’ll partner closely with Product to shape technical direction.  Our backend is built on Node.js and C#: A microservices architecture with complex workflows orchestrated through RabbitMQ and backed by PostgreSQL. The system ingests data from diverse sources, including Nearmap's own, to deliver high-value insights to our customers. This role focuses on backend services, messaging strategy, and database design.  At Nearmap, engineers move across teams and projects as business needs evolve. We value versatility, leadership, and a willingness to tackle problems across the full stack. You may be presented with opportunities to collaborate with teams working in Go, so a desire to learn new technologies is a plus.   Key Responsibilities...

About the Position Location: Remote within the continental United States Reporting to the Directo of Reporting on the Finance team, the Group Tax Manager will lead all US direct and indirect tax compliance, planning, and advisory activities across Nearmap's global operations in the United States while providing coordination support for operations in Australia, and Poland. This is a hands on technical role with primary responsibility for managing US federal and state tax compliance (income tax, sales and use tax, and employment tax across 40+ state nexus jurisdictions) as well as supporting tax operations in Australia and Poland through collaboration with group reporting and financial operation teams. The Group Tax Manager will also manage transfer pricing policy, monthly intercompany calculations and settlements, and serve as the key tax technical resource for the finance leadership team. This role requires deep expertise in multinational tax structures, strong cross...

About the Role Location: Fully remote within the continental United States. Nearmap is a global leader in providing location intelligence technology operating globally in North America and ANZ. We are looking for a Senior Commercial Analyst who excels across the disciplines of data, strategy and execution. Reporting into the Director, GTM Finance within the Commercial Finance team, this role is pivotal in connecting data-driven insights with commercial decision-making across the Global Nearmap Go-to-Market (GTM) function. You will translate complex analysis into clear recommendations that shape strategy, enable operational efficiency and support execution at scale. Working cross-functionally with key stakeholders, you will develop an understanding of the strategic, operational and financial drivers of the business, research and analyse emerging trends and performance outcomes, identify improvement opportunities, and takes a hands-on approach to validating and implementing...

About the Role We are looking for a data-driven, customer-obsessed Digital Customer Success Manager (CSM) to support and grow our digital-first customer segment. This role is focused on driving adoption, retention, expansion, and satisfaction for our scaled customer base by leveraging automation, usage data, and human-touch interventions at key moments in the customer journey. You’ll work cross-functionally with Customer Experience, Support, Sales, and Marketing to identify gaps, design scalable solutions, and execute programs that drive customer success at scale.  Key Responsibilities Renewal Management   Ensure on-time renewals and accurate renewal forecasting across assigned accounts  Renewal quote creation, negotiations, and churn mitigation  Adoption & Engagement  Develop and lead monthly enablement webinars tied to use cases and feature adoption.  Host weekly office hours and ensure relevant attendance and engagement.  Analyze low-adoption accounts...

About the Role Location:  Fully remote within the continental United States. Solutions Product Manager, Government supports the development and growth of Nearmap’s product solutions across Government use cases.  This role assists in understanding customer needs, researching market opportunities, monitoring competitors, and helping define product requirements that create value for customers and align with company strategy.  Working closely with senior product leaders, the Solutions Product Manager contributes to new solution development and the optimization of existing offerings. They partner with sales, engineering, and marketing to ensure product initiatives are well-defined, deliver measurable customer impact, and support Nearmap’s growth objectives.  This role emphasizes hands-on execution - gathering insights, writing clear requirements, managing delivery priorities, and tracking performance, while building domain expertise in geospatial technology and location...

About This Role Location:  This position is fully remote within the continental United States.  As an Enterprise Account Executive (Commercial), you'll take ownership of a defined set of named accounts in the AECO vertical and drive both net new logo acquisition and account expansion. This could also include asset management. You'll be the first point of contact for prospective customers, making a compelling case for how aerial imaging can transform their workflows, and you'll structure and close deals with a thoughtful, strategic approach. On the growth side, you'll deepen relationships with existing customers by uncovering opportunities to expand their use of our products and drive broader adoption across their organizations. This role is built for someone who thrives in a dynamic, flexible environment and is excited to build on the strong foundation we've already established in this space. What we’re looking for in an ideal AE candidate:  You're a self-starter -- You...

About the Role Location: Fully remote within the continental United States or hybrid from Nearmap's Lehi office (if local). We’re looking for a detail‑oriented, analytically minded Revenue Data & Insights Analyst to build, maintain, and optimize the reporting foundation that empowers our sales leaders to make informed, data‑driven decisions. In this role, you’ll own the creation and management of sales dashboards, pipeline analyses, whitespace analyses, and performance insights that directly influence go‑to‑market strategy and revenue growth. This is an opportunity to make a meaningful impact at a fast‑growing SaaS company where data, efficiency, and strong operational processes are essential to scaling our commercial engine. What You’ll Do Reporting & Analytics Build, maintain, and enhance dashboards and recurring reports covering pipeline health, account health, funnel metrics, and sales productivity. Develop and operationalize whitespace analyses,...

About the Role Location:  Fully remote within the continental United States. The Insurance GTM team is helping our customers and prospects solve critical problems within their Rating, Underwriting and Claims workflows.  Our Solutions Engineering team serves as the technical counterparts to the Account Executives.  Through this partnership, this role will help to understand a customer’s current challenges and desired outcomes through deep discovery and technical understanding.  The Pre-Sales Data Scientist will help insurance companies unlock the value of Nearmap's AI-driven data within their pricing, underwriting, modeling, and regulatory workflows through direct engagement with Nearmap customers as they scope, execute and analyze large scale data tests to measure this value.   This role’s key responsibility will be aligning customer data tests to the Nearmap suite of data and software products.  You will work closely with customers and prospects to develop success criteria,...