3 jobs found in scottsdale

Risk Placement Services, Inc. is one of the nation's largest specialty wholesale insurance brokerage firms. We work with top-rated carriers to design robust coverage for our clients. Our employees are fueled by a culture built around teamwork, creativity and responsiveness. Position Summary: The Customer Service Representative provides customer service to a variety of customers over the telephone. Essential Duties: Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls and correspondence that are predominantly routine but may require some deviation from standard procedures. Required: High school diploma Minimum of 1 or more years of customer service experience Strong...

Job Summary: This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. Provides customers with product knowledge and resolves customers concerns. Utilize functional expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the business. Key Responsibilities: Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations Resolves complex questions/concerns and refer other inquiries to appropriate areas as needed Project Management: To initiate, execute, communicate and document projects as needed May act as a liaison to other departments where follow-up will be required to meet customers needs Assists in identifying...

The WESTERN MUTUAL INSURANCE GROUP has been providing excellent customer service to homeowners since 1942. We are rated A+ with A.M. Best and are named among Ward’s Top 50 Property/Casualty Insurers in the country. Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee. We’re looking for a Property & Casualty Customer Service Representative to join our team in our San Antonio office. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks. The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes...