23 jobs found in troy

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title:                                Loss Draft Mail Associate FLSA Status:                         Non-Exempt Department:                          Lender Solutions Reports to:                              Loss Draft Manager Summary: Loss Draft Mailing Associate is responsible for duties for the Loss Draft Department including data entry, client e-mail and voicemail inbox maintenance. Mailing out checks daily for UPS/Priority. This position is only at the Troy location in the office. Essential Duties and Functions: Mail checks by UPS/Priority daily Create and pull UPS labels for mailing Update Module Daily reporting – Check Mailing Log Perform other clerical duties when supervisor requests Competencies: Leadership – the individual manages effective teams and work groups, works to develops others, build...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. WHAT YOU’LL DO: The Financial Analyst will identify, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of benefit programs; including evaluating financial and utilization metrics for clients including but not limited to monthly financial reports, utilization metrics and benchmarks as well as government reporting for pension and post retirement welfare actuarial valuations. Monitor, prepare and send monthly financial reports to clients with analysis of activity and large claim detail Prepare financial projections, large claims analysis, specific stop loss analysis, claim trends, etc. to forecast exposure. Prepare actuarial valuations for defined benefit pension plans, 5500 and Pension Benefit Guaranty Corporation forms, and data reconciliation Attend client meetings to deliver results and...

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place. We’re in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They’re at the center of everything we do – and by joining us, you’ll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests. Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they’ve always been done isn’t a part of the job. Here, you’ll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you’ll have any...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title:                                Call Center Associate FLSA Status:                         Non-Exempt Department:                          Lender Solutions Reports to:                             Call Center Manager Location:                                Proctor – 166 ADP B&B Job Code:            ADMI B&B Job Code Dept.:           PRGMSPCL Prepared by/date:                 Amber Bishop/ 7.18.18 Summary: The Call Center Associate is responsible for handling incoming phone calls, utilizing company policies to solve customer concerns and directing calls to the managerial team when necessary.  Call Center Agents are often the first point of contact for customer’s inquiry requiring quick and accurate decisions and a focus on first call resolution. Essential Duties and Functions: include...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title: Quality Assurance Associate FLSA Status: Non-Exempt Department: Quality Control Reports to: Quality Supervisor and/or Manager SUMMARY: Responsible for performing quality reviews to assure that staff is updating insurance information accurately and taking calls according to the client’s specifications for one of the following areas: Data Entry, Loss Drafts, PMI and Call Center. Key elements are reviewed from the document image and compared to the update performed in IIM, Loss Drafts module, EasyTrack and the client(s) servicing system. Essential Duties and Functions include the following:  Must have a clear understanding of all processes and various servicing platforms.  Must understand the clients business rules.  Understanding of insurance documents and the lender placed process.  Understanding of the Loss...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title: Reporting Administrator FLSA Status: Non-Exempt Department: Lender Solutions Reports to: Vendor Relations, Policy Procurement and Quality Managers Location: Proctor – 166 Summary: This will include daily, weekly, monthly, quarterly and ad hoc reporting requirements. The Reporting Administrator works with various databases, files, and systems to maintain and develop reporting for multiple departments. Deploy reports daily, weekly, monthly, quarterly. Create/Run ad hoc reports. Create and maintain documentation to meet department needs. Identify trends to assist management with opportunities for areas of improvement. Essential Duties and Functions : include the following. Other duties may be assigned. Execute and ensure timely and accurate distribution of all reports Constantly evaluate processes and procedures for...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title:                                  Quality Assurance Specialist I FLSA Status:                            Non-Exempt Department:                             Quality Control Reports to:                               Quality Supervisor and/or Manager                                           SUMMARY: Responsible for performing both standard and complex quality reviews to ensure staff is updating insurance information accurately and taking calls according to the client’s specifications for one of the following areas: Data Entry, Loss Drafts, PMI and Call Center. Key elements are reviewed from the document image and compared to the updated performed in IIM, Loss Drafts module, EasyTrack and the client(s) servicing system.  Calls are audited to ensure the CSR is following the requirements as outlined in the business rules....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: The Loss Draft Associate monitors the repair process for losses suffered by borrowers using the loss draft module.  This requires working in a call center environment. All activity pertaining to the claim must be documented in the loss draft module and in some cases the client’s servicing system as well.  Essential Duties and Functions: include the following.  Other duties may be assigned. Accept incoming phone calls Make outbound phone calls to follow up on claims Monitor and respond to incoming emails Monitor and respond to incoming voicemails Understand and apply business rule requirements Understand and apply investor requirements Document claim activity in the loss draft module Order inspections for claims Request disbursements for ongoing claims Competencies: Planning/organizing—the individual...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: Under the direction of Treasury leadership, the Treasury Associate is responsible for performing daily treasury cash and accounting functions to support the business and our clients’ needs.  These tasks will be handled with accuracy and urgency, while maintaining necessary segregation of duties. Essential Duties and Functions: include the following.  Other duties may be assigned. Perform deposits into appropriate accounts using remote scanners. Setup or approve ACH refunds and payments Positive Pay uploads or exceptions Sort and prepare incoming checks for deposit Monthly invoicing of clients and posting incoming payments Reconcile and distribute returned and refund checks Respond to emails from multiple group email boxes Print disbursements from various systems Pull rush payments and place in overnight...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: The Call Center Associate is responsible for handling incoming phone calls, utilizing company policies to solve customer concerns and directing calls to the managerial team when necessary.  Call Center Agents are often the first point of contact for customer’s inquiry requiring quick and accurate decisions and a focus on first call resolution. Essential Duties and Functions: include the following.  Other duties may be assigned. Administer and resolve all customers’ inquiries Provide response to all incoming telephone queries received from customers in timely and professional manner Excellent organization skills with the ability to work as a team and independently Ability to multi-task between various software programs Provide first call resolution Problem solving and problem resolutions skills Handle questions...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: The Call Center Associate is responsible for handling incoming phone calls, utilizing company policies to solve customer concerns and directing calls to the managerial team when necessary.  Call Center Agents are often the first point of contact for customer’s inquiry requiring quick and accurate decisions and a focus on first call resolution. Essential Duties and Functions: include the following.  Other duties may be assigned. Administer and resolve all customers’ inquiries Provide response to all incoming telephone queries received from customers in timely and professional manner Excellent organization skills with the ability to work as a team and independently Ability to multi-task between various software programs Provide first call resolution Problem solving and problem resolutions skills Handle questions...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. POSITION SUMMARY: Performs administrative duties associated with insurance claim processing for the Loss Draft Department. Essential Duties and Functions: include the following.  Other duties may be assigned. Perform data entry into the loss draft module Use of insurance tracking and servicing databases to confirm loan and claim details Make outbound calls to verify claim details and perform procurement attempts Hold drawer check research Ad-hoc document indexing Assist with special projects as needed Monitor and respond to incoming emails Knowledge of multiple clients’ requirements and expectations including business rules and investor requirements Competencies: Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Interpersonal skills—the individual maintains...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers and thrives in a team environment. Brown & Brown is seeking an experienced Producer for its Employee Benefits team . This position is responsible for promoting and executing on the sale of new and renewal business, providing and being a source of insurance expertise to customers and assisting in the growth and profitability of the department. The experienced Producer will collaborate with the other teammates as necessary to meet prospective and existing customer needs. This role will work closely with the Sales Leadership. WHAT YOU’LL DO : Assist the Profit Center Leader and Sales Leader in developing marketing strategies to accomplish and support business planning objectives Prospect...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG offers a broad range of products to customers through a diversified, multichannel distribution network. Our Claims professionals...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Reporting to the Profit Center Leader, the Producer’s primary responsibilities are to generate revenue through sales to new and existing clients with emphasis on larger companies with high revenue and /or profile through various leads and marketing channels.  Business is primarily conducted outside of the physical location of the office. WHAT YOU’LL DO: Responsible for the development of relationship and successful acquisition of new business revenue from new and existing clients. Obtain prospects and actively pursue and generate new business through sales of employee benefits insurance carrier products and services. Prospect sectors or market areas identifying business needs and proposing company products and services Provide service to clients according to their needs, retaining existing clients. Participate in regularly...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Account Manager is expected to be well-versed regarding the full range of products marketed through the agency and would be an active producer who would be involved in sales activities in order to become and remain personally familiar with those activities that pertain specifically to cross-selling and upgrading. **This is a HYBRID position** WHAT YOU’LL DO: Returns calls & e-mails same day as client inquiry Provides exceptional service to our clients Reviews policies for accuracy; reports errors to carriers Processes customer requests for policy changes and ensures prompt delivery (fax, phone, e-mail, etc.) Confirms customer information on file is correct  (i.e. address, phone numbers, etc.) and inputs, updates records in agency management system. Maintains appropriate documentation in customer files and tracks...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: Work jointly with the Profit Center Leader, producers, claims administration, and support staff in the placement and servicing of public entity accounts that are in a joint insurance fund administrated by the profit center. Essential Duties and Responsibilities of the Position include the following but other duties may be assigned: - Develop a full understanding of the regulations governing joint insurance funds in the State of New Jersey. - Identify all markets and other alternative risk mechanisms for the placement of public entity business. - Understand and incorporate procedures that are required by alternative risk placements in the servicing of new and existing business. - Be proficient in the knowledge of public entity insurance so to identify risk exposures and applicable coverages. - Assist...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title: Application Developer FLSA Status: Exempt Department: Client Technology Reports to : Director, Application Development and Quality Assurance Summary: As an Application Developer, responsibilities include building and maintaining scalable, predictable, and high-quality applications, as well as building new functionality for existing systems. Essential Duties and Functions: include the following.  Other duties may be assigned. Devise or modify current solutions to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepare detail specifications from which programs and test cases will be written. Competent to work at the highest technical level of all phases of applications systems analysis and programming activities including...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title:                                  Imaging QC Coordinator FLSA Status:                           Non-Exempt Department:                            Imaging-Verification Reports to:                               Verification Manager Summary: Responsible for performing quality reviews to assure Verify team is entering insurance information correctly. Emphasis is on accuracy, requires attention to detail, updating QC report, knowledge of OCR for AnyDoc software and Verify procedures. Essential Duties and Functions: include the following. Other duties may be assigned. Learning to use OCR for AnyDoc Updating the QC report on a daily basis Compile and document discrepancies to be used for training and trend analysis Reviewing insurance information, and clear understanding Verification process Understanding of...

Actuarial Analyst Parsippany, NJ Please ensure you apply only if you meet the years of experience. Who we are Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General...