Claims & Risk Management Advisor

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Claims & Risk Management Advisor to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position reporting to the Roseland, NJ office.

Responsibilities:

• Be the primary contact for the client when claims need to be reported
• Explain the claims process and guide clients upon receipt of litigation and demand letters.
• Advise and consult on reporting requirements of professional and management liability claims.
• Establish relationships with claims adjusters and communicate agency expectations for 1st party claims.
• Be proficient in the agency management system to manage claims data and generate claims reports, as necessary.
• Understand the different types of insurance policies to report claims accurately.
• Ability to effectively communicate with internal and external clients.
• Manage claims in AMS360/IR system according to department standards and best practices.
• Obtain adjuster information on newly reported claims.
• Run daily reports and distribute accordingly.
• Run reports based on information required.

Qualifications:

• H.S. Diploma or GED equivalent
• Basic knowledge of insurance policies and what they cover.
• Ability to understand written sentences and paragraphs in work related documents.
• Skill in the operation of modern office equipment.
• Proficient in Microsoft Office Suite.
• Excellent customer services skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively work on the telephone to obtain insurance information.
• Ability to work in a team environment.
• Ability to establish and maintain effective working relationships with a diverse group of people.
• Ability to manage time efficiently and effectively.
• Ability to follow through on tasks.
• Ability to adapt to change
• Prior office administrative experience

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

Compensation:

• $100,000-$125,000/yr. depending on experience

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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