Entry Level Specialty Insurance Underwriting Assistant

Job Title: Entry Level Specialty Insurance Underwriting Assistant

Location: Wakefield, MA or Chappaqua, NY Hybrid (4:1) 2 openings - can be in either or both locations

Reports to: Manager, Compliance & Operations - Specialty

Employment Type: Full time

Help us insure it

Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.

At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.

Role overview

• Process new submissions: During the first 60 days, learn how to process new submissions received, including: assigning a quote number, conducting an OFAC search, and tasking to the appropriate underwriter. Submissions will utilize approximately 50 percent of the Underwriting Assistant’s time and are processed daily.
• Handle renewal solicitations: During the first 60 days handle monthly renewal solicitations by reaching out to brokers for renewal data. May also assist underwriters in the preparation of risk profiles and quote letters.
• Become fully acquainted with the product: During the first 90 days, develop an understanding of Crisis Management policies and endorsements.

Travel expectations

• For a position based in Wakefield, MA travel (up to 10% of the time) to the Chappaqua, NY office may be required

Key responsibilities

• Input new, temporary and/or renewal submissions into designated database to assist in the underwriting process.

• Update and maintain departmental records such as updating policies, endorsements, policy status, quote information, countersignatures, invoices, broker information, etc.

• Prepare and draft correspondence such as quote letters, memorandums, declinations, or invoices, using mail, fax, or other electronic means.

• Answer phone and resolve basic inquiries or forward call to appropriate contact for resolution. Initiate phone calls to brokers and other parties to secure information or provide update status.

• Perform incoming and outgoing mail and fax distribution.

• Maintain departmental files including the purging of outdated records. May coordinate off-site storage.

• Prepare, process, and assemble approved policies, renewals, and other supplemental documents for distribution.

• Forward requested underwriting files and related documents to internal departments such as Claims, Accounting, etc.

• Perform other general clerical duties such as setting up files, copying, filing, faxing, scanning, ordering supplies and operating departmental office equipment.

• May perform relief work within department or for other departments, as needed.
• Recommend and participate in the implementation of improvements to current processes and procedures.

What you bring

• A bachelor’s degree in business administration, or a related field, or the equivalent education and/or experience preferred
• Up to two years of relevant and progressive office/clerical experience
• Office environment work experience is required
• Excellent analytical and critical thinking skills
• Incredible attention to detail and organizational skills
• Proficiency in Office 365
• Strong written and verbal communication skills

If your experience matches these requirements, please apply WITH A COVER LETTER, expressing why you want to join our team.

What we offer

• Competitive salary and comprehensive benefit package
• Strong learning culture with ongoing development opportunities
• Opportunities for growth and career advancement
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• 401(k) plan with 6% company match
• 20 days of PTO, two floating holidays, and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• Student loan matching program
• Employee discount program
• An opportunity to do meaningful work and love what you do

Tokio Marine HCC offers a competitive salary and a generous employee benefits package including among other benefits, subsidized medical, prescription, dental, vision and basic life and disability insurance, 401(k) plan with Company matching contributions, paid parental leave, paid time off and/or paid sick leave, and educational/loan assistance.

Pay transparency

The pay range for this position is $19.62 – $26.73 per hour, which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report.

As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.

About us

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. Every policy we write is special, enabling our clients to do amazing things, from insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble.

Tokio Marine HCC - Specialty Group, a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for the sports, entertainment, and promotional industries. We provide an unmatched portfolio of products including event cancellation, high limit disability, kidnap and ransom, weather, travel, event liability and much more. We cover major sports and entertainment events, professional athletes and entertainers and other unique assets.

Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.

Equal Opportunity Employer

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

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