Print Production Specialist

Position Summary: 

The Print Production Specialist fulfills print requests ensuring jobs are printed to spec, delivered cost-effectively, on time, and to the right location.

Key Responsibilities:

• Fulfills all print production requests as specified.
• Ensures printing supplies are adequate for requested print job.
• Knows how to operate and fix printing equipment, or informs leadership of any breakdown.
• Has good understanding of print capabilities, paper, binding, trimming, and fulfillment to produce a quality product.
• Packages, ships, or delivers printed materials for on-time delivery.
• Handles and fulfills other print requests from overall department and Higginbotham.
• Provides status updates for print projects, and promptly informs team or leadership of any print-related issues.
• Ensures printed material is delivered on time to the right location, which may involve personal pick-up and delivery to local offices.
• Maintains a clean production environment and ensures entry is securely locked after hours.
• Balances a workload of several competing assignments with quick turnaround times to prioritize work and meet stated deadlines.
• Proactively identifies opportunities and works with team to improve processes.
• Assist production team members with project administration, as needed.

Specific Knowledge, Skills and Abilities:

• Ability to work in a fast-paced environment and produce error-free work.
• Highly motivated self-starter who works independently to accomplish goals.
• Strong organization and time management skills, with attention to detail.
• Computer skills and tools, including Microsoft Office and Asana.
• Team player with positive approach.
• Exceptional communication skills, both verbal and written.
• Commitment to continuous learning. 

Experience and Education:

• Minimum of high school diploma or GED equivalent.

Physical Requirements:

• Ability to sit or stand for long periods of time.
• Repeated use of sight to read documents and computer screens.
• Repeated use of hearing and speech to communicate on telephone and in person.
• Repetitive hand movements, such as working on keyboard and writing.
• Must be able to lift and carry at least 50lbs.

Key Personal Qualities 

• High degree of accuracy.
• Exceptional customer service.
• Positive attitude and willingness to learn and be a part of a dynamic, fun team.
• Professional attitude and appearance.
• Ability to work calmly and manage multiple projects with competing deadlines.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Adaptable to new or changing situations and circumstances.
• Sensitive to client needs.

Core Competencies:

• Leadership: Display leadership skills and ability to motivate fellow employees
• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.