Job Description:
Title: Account Executive – Employee Benefits
Work Mode: Remote (Florida Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: In collaboration with the Producer, this role manages IOA Benefits Account activities and sales. Responsibilities include client service, team leadership, daily task management, benefits administration, client budgeting, data analysis, reporting, client presentations, marketing, carrier negotiations, consulting, data management, and professional development. The role also focuses on identifying sales opportunities and upholding IOA’s core values.
Key Responsibilities:
Client Management: Manage an assigned book of business, ensuring outstanding service and no errors.
Team Leadership: Direct daily activities of Account Managers and Coordinators, ensuring productivity and quality.
Business Growth: Identify and act on sales opportunities.
New Business Setup: Manage client data, communication, and benefits plan setup.
Renewal Process: Update client data, manage communication, and assist with budgeting and compliance.
Client Relationships: Build and improve relationships, seek feedback, and provide value-added solutions.
Market Analysis: Identify trends, provide benchmark data, and represent clients in negotiations.
Data Management: Maintain accurate data in the agency system.
Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.
Communication: Maintain transparent communication with Producers and team members.
Compliance: Ensure adherence to company policies and industry standards.
Champion IOA core values and demonstrate integrity and leadership.
Ideal Candidate Qualifications:
7+ years of industry experience
Required active licensing
Exceptional customer service and communication skills
Strong organizational, delegation, and decision-making skills
Consultative sales and presentation skills
High accuracy in handling large work volumes
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 104-125K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Founded in 1988 with the idea that professional client service provided by knowledgeable, caring, and passionate people makes for a winning combination, IOA has grown into a family of companies anchored by one of the largest privately held insurance brokerages in America. Whether working at our home office in suburban Orlando, FL, or one of our 60 offices in the U.S. and United Kingdom, or in one of our subsidiaries, the growth of IOA to over 1,300 associates—and we’re still growing—is a testament to our belief that great things start with great people.
Here at IOA, we are driven by our mission and core values. We work hard, but we have fun too. Workplace ideals like leading by serving, work-life balance, and giving back to our community aren’t just like clichés here; they are a part of who we are. We believe in helping people grow and develop so they can achieve their professional goals. When you join the IOA team, you truly become a partner in our shared success.
If being part of a team that’s committed to world-class service sounds exciting to you, please check out our current job openings or drop an email to one of our company recruiters. You also can keep in touch by signing up for our Talent Community or by following us on Twitter. No matter how you choose to connect, we hope to hear from you.