Workflow-Underwriting (Hybrid)

Workflow assists in the analysis of workflow efficiencies for the underwriting department.

Duties & Responsibilities:

• Assist in compiling and preparing reports, graphs and charts that measure and illustrate work flow trends and key performance indicators.
• Retrieve data from various internal and external sources and verify accuracy in preparation for analysis.
• Run daily workflow counts.
• Monthly rules audit of all automatic transactions.
• Monitor queues for error and functionality.
• Run reports for underwriting including loss reports, coupler, and quality assurance.
• Assist in workflow program audits.
• DMV reporting and monitoring.
• Assist in the analysis of identifying best practices creating efficiency opportunities.
• Run reports of other divisions requesting underwriting data.
• Write workflow program request.
• Create and preform presentations to underwriting on workflow results.
• Assist with divisional priorities.
• Assist in the maintenance of underwriting vendor database to add or update changes to vendor costs, contracts, and correspondence.
• Answer questions on workflow processes within Underwriting and other departments.
• Other duties as assigned.

Requirements:

• High School Diploma
• 2 years of business experience

Skills & Qualifications:

• Thorough working knowledge of rating, workflow processes, and PACE.
• Basic knowledge of all transactions for all personal lines of business.
• Organizational, time management, multi-tasking, and problem solving.
• Good written, oral, and listening communication skills.
• Good presentation skills.
• Professional approach to working independently or within a team.

Market Range: 5 / 37.5 hours per week / 2 days in office

Salary: $42,080-$65,457

Accepting applications through: 5/7/26