Salesforce Administrator

Job Description:

We are looking to add a Salesforce Administrator to join our technical team with Innovative Captive Strategies in Waukee, IA. This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. Starting a career with Innovative Captive Strategies is a great opportunity to gain meaningful, hands-on experience in a collaborative, growth-focused environment while building a strong foundation in the captive insurance industry.

Essential Responsibilities:

• Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules.
• Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings.
• Troubleshoot and resolve user issues and provide timely support
• Monitor End user Adoption and propose ideas to further drive adoption.

Qualifications:

• Must be able to be on-site in Waukee, IA
• Education: Bachelor’s degree in computer science, information systems or a related field preferred.
• Experience: Minimum 0-2 years’ Salesforce experience. Salesforce Administrator Certification preferred.
• Skills: A desire for further learning of the Salesforce Platform is essential. Must possess ability to apply common sense understanding to carry out instructions and to deal with problems involving several concrete variables in standardized situations.
• Technical Competencies: Invests in developing technical knowledge to understand business needs, make informed decisions, and deliver effective technology solutions and processes. Demonstrates strong problem-solving skills by efficiently identifying problems, leveraging resources to determine root causes, and proposing and implementing solutions or improvements.

Here’s a little bit about us:

Innovative Captive Strategies (ICS) is a leader in creating and managing captive insurance programs that empower businesses to take control of their insurance costs and risk management strategies. We partner with organizations to design innovative solutions that deliver financial stability, transparency, and long-term value. Our team is committed to challenging the status quo and providing clients with strategies that drive growth and success.

At ICS, we believe in empowering our team to make data-driven decisions that shape the future of our business. You’ll work in a collaborative environment where your insights matter and your growth is supported.

Benefits:  In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

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