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09/03/2026

Technical Program Manager, Law Technology

Job Description

Role Summary 

As a Technical Program Manager for Law Technology, you will lead complex law technology projects and programs that support approved business priorities and improve operational effectiveness. You will partner closely with business stakeholders from the Law department, Vendor teams, as well as technology teams to plan, govern, and execute strategic and tactical initiatives from intake through implementation, adoption, and transition to steady-state support. 

 

This role is crucial in identifying, tracking, and communicating project dependencies and risks that may impact assigned delivery timelines and milestones and communicating clearly with senior stakeholders while maintaining strong control over delivery scope, risk, timeline, cost, and project outcomes.   

 
You Are: 

  • A dynamic individual with a strong technical background and exceptional project management skills to drive the successful implementation of Legal Technology solutions 

  • A hands-on program manager who possesses deep knowledge of Agile methodologies, SDLC practices, and demonstrates exceptional coordination with stakeholders and technical teams to ensure successful project execution. 

You Will 

  • Manage assigned projects and workstreams through implementation and transition to support planning, scope definition, milestone management, risk tracking, dependency management, release coordination, and operational readiness.  

  • Support delivery of law technology initiatives across legal operations, contract management, privacy, compliance, knowledge management, workflow automation, data, and AI-enabled legal solutions. 

  • Partner with Law Technology leadership and business stakeholders to translate approved priorities into executable project plans, schedules, milestones, resource requirements, and delivery activities. 

  • Develop and maintain integrated delivery plans that align approved business requirements, technical workstreams, vendor deliverables, and program milestones. 

  • Coordinate project teams and stakeholders (E.g. Product owners, business analysts, engineers, architects, cybersecurity, data teams, QA, change management, training, and support teams) to support successful implementation. 

  • Manage project controls for assigned initiatives, including schedules, RAID logs, dependency registers, action items, decision tracking, and financial reporting. 

  • Manage delivery plans, milestones, dependencies, statement-of-work alignment, issue escalation, quality metrics, and project reporting. 

  • Coordinate with architecture, information security, privacy, records, and data teams to ensure solution dependencies, reviews, and approvals are completed according to project timelines. 

  • Identify delivery risks early, create mitigation plans, escalate appropriately, and maintain transparency with Law and D&T leadership. 

  • Coordinate change management activities, communications, training schedules, and transition-to-support activities with designated business and technology leads. 

  • Support continuous improvement of project delivery practices and contribute recommendations based on lessons learned and project experience. 

You Have 

  • 7+ years of experience in technology program management, technology delivery, product delivery, business transformation, or related role. 

  • Experience leading enterprise SaaS implementations, workflow automation, integration-heavy programs, data/reporting initiatives, or AI-enabled technology delivery. 

  • Strong understanding of Agile, Hybrid, and Waterfall delivery models, with the ability to tailor governance based on program complexity and stakeholder needs. 

  • Demonstrated ability to manage multiple concurrent programs, budgets, delivery teams, dependencies, issues, project status reporting, and stakeholder communications. 

  • Strong technical fluency, including the ability to partner with architects, engineers, security, data, and platform teams to drive solution delivery without needing to be the hands-on engineer. 

  • Experience developing program plans, business cases, roadmaps, status reports, RAID logs, dependency trackers, financial updates, and executive steering materials. 

  • Excellent written and verbal communication skills, with the ability to simplify complex topics for law, business, technology, and executive audiences. 

  • Strong stakeholder management skills and the ability to influence without direct authority across matrixed organizations. 

  • Bachelor’s degree or equivalent experience in computer science, Information Technology, Business Administration, or related field. 

Preferred Qualifications 

  • Master’s degree in computer science, Information Technology, Business Administration, or related field. 

  • Relevant certifications - PMP, PgMP, SAFe, Scrum Master, Product Owner, Lean Six Sigma, or similar certification. 

  • Experience supporting Law, Compliance, Privacy, Risk, Regulatory for Financial Services, or other highly regulated business functions. 

  • Familiarity with law technology platforms such as Contract Lifecycle Management, Matter Management, eBilling, Law Entity Management, Regulatory Change Management, eDiscovery, law hold, document management, knowledge management, or AI law assistant tools. 

  • Experience with Microsoft 365, Copilot Studio, reporting tools, APIs, and system integration patterns. 

  • Familiarity of data privacy, records retention, security reviews, third-party risk management, model or AI governance, and/or law operations best practices. 

  • Experience building training approaches, operational support models, and post-implementation benefit tracking. 

Salary Range:

$118,980.00 - $195,465.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.


Our Promise


At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.


Inspire Well-Being


As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.


Equal Employment Opportunity


Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.


Accommodations


Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.


Visa Sponsorship


Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.


Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

 

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

 

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com.

 

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. 


Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.


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At Guardian, we live our purpose — to inspire well-being™ — every day. Our culture is rooted in our values: We do the right thing, believe people count, courageously shape our future together, and we go above and beyond for the people we serve.

We bring an energetic, fast-paced, start-up spirit to a company that has a remarkable 160-year legacy. We’re looking for creative thinkers, problem solvers, and talented builders. So, whether you want to help our customers build their financial confidence, transform our industry through innovative products and solutions, or help share our story with the world, it’s a great time to be at Guardian!