2 claim director jobs found in Bloomington, MN

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Position Overview/Summary: This position reports to the MM UT Manager.  Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents. Responsibilities/Essential Functions:   Provide fundamental level of support to assigned Underwriter(s) on new business submissions and renewal accounts to achieve new business, total written premium and retention goals aligned with...

Location: Bloomington, Minnesota (Hybrid) | Full-Time | No Nights or Weekends  Pay: $20.71 to  $28.99 per hour Ranked #8 Top Workplace – Midsize Employer, MN   About the Role: We’re looking for a detail-oriented, customer-focused professional to support our insurance operations and business teams. In this role, you’ll play a key part in processing claims, managing documentation, and delivering excellent service to internal partners, policyholders, and external stakeholders.   What You’ll Do: Provide high-quality customer support to internal teams, agents, policyholders, medical providers, and injured workers, ensuring professional and timely communication across all interactions. Process insurance applications, claims, and payments by accurately entering and verifying data from multiple sources, including internal databases and external systems. Review and interpret documents such as First Reports of Injury, medical bills, and reimbursement requests...