08/10/2026
Description
Within GRS North America (NA) Operations, we focus on delivering differentiated operational capabilities that enable the business, create exceptional experiences for our brokers and clients, and contribute to our GRS shared objectives. NA Operations Solutions helps define, prioritize, and execute top opportunities to advance operational effectiveness across GRS North America, ensure effective change, maintain critical operational knowledge, and coordinate NA's role in key strategic initiatives. Our Process & Change Enablement team exists to: Understand, document, and improve underwriting and operational processes across North America. Identify opportunities to improve consistency, efficiency, scalability, and effectiveness across NA divisions. Optimize the flow of work across underwriters, account analysts, onshore teams, offshore delivery centers, and vendor partners. Shape and execute operational transformation initiatives...
Liberty Mutual
Boston, MA
Full Time
