17 business systems analyst jobs found in Boston

Description Liberty Mutual’s Digital Communication, Knowledge Management and Learning portfolio is looking to hire a Business Systems Analyst. Knowledge is a critical product for our business. It helps new hires ramp up, supports existing employees in serving customers accurately and, as AI grows, is becoming a key input to our other AI efforts. In this role, you’ll keep that product running smoothly by managing who has access to what, assessing the impact of organizational and platform changes, and turning business needs into clear requirements. You’ll work closely with the Knowledge Management product team, Technology, Knowledge Development Solutions (KDS) and our vendors.   Responsibilities: Applies skills from the Associate Business Analyst role, or equivalent experience, to analyze how the Knowledge Management (KM) platform and its processes work, with a focus on access, workflow and requirements. Researches, analyzes and presents findings, and...

Description The Company  Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and  is responsible for  powering Liberty’s strategy amid profound  change  in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 3 50  investment, finance, and operations professionals located in Boston, MA, and New York, NY.     LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....

Description As a Finance & Accounting Analyst at Liberty Mutual, you will be a key strategic partner to our innovative and growing Energy , Public Entity and Inland Marine underwriting teams. This role is central to driving business performance through robust financial reporting, planning, and analytics.   You will be responsible for the full scope of financial and operational reporting, planning, and forecasting. In this position, you will manage complex financial analysis reports and projects, leveraging strong data stewardship and analytics to provide strategic recommendations to the leadership of these market-facing teams.   Responsibilities : Prepare and enhance critical financial and operational reports, analyses, plans, and forecasts in accordance with prescribed procedures. Act as a data steward for the teams, obtaining required data for analyses from appropriate internal (e.g., general ledger, loss warehouse) or external sources in a...

Description Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across public and private markets to build capital and generate income. With over $100 billion in assets under management and a team of more than 300 investment, finance, and operations professionals based in Boston, MA, LMI offers the best of both worlds: the entrepreneurial spirit of a boutique investment firm backed by the reputation and financial strength of a global leader. LMI is on a transformational journey to foster innovation, build on our deep expertise, and further scale returns on our long-term capital through a “one firm, one portfolio, one team” approach. Our operating model is built on three pillars: centralized portfolio construction, asset management, and investment-enabling services. Teams are organized into Investment Business Units (IBUs): Strategy & Asset Allocation, Risk Management, Global Fixed Income, Global...

Description We're seeking an exceptional, hands-on Data Scientist with deep expertise in data science, MLOps, and building GenAI solutions to join our Enterprise Data & Data Science team. In this role, you'll identify, evaluate, and develop solutions at the intersection of data science, generative AI, and enterprise data strategy—including GenAI evaluation frameworks and semantic data layers. You'll also serve as a community champion, driving the adoption of best practices across a large, collaborative data science organization.   Responsibilities : Design, build, and evaluate generative AI solutions and agentic systems Develop and maintain data semantic layers and knowledge graphs for enterprise-scale data accessibility Build evaluation frameworks and tools to assess GenAI systems' performance, reliability, and safety Collaborate with other data scientists, machine learning engineers, data engineers, and business partners Champion best practices and...

Description We are seeking a highly skilled and motivated Principal Front-Office Engineer to join Liberty Mutual Investments Technology. As a Principal Front-Office Engineer, you will serve as the technical lead embedded within the Investment Innovation, Integration & Trading (I3T) team, driving design and implementation of small-scale proofs of concept and prototypes that support the fixed income portfolio, improve investment analysis, develop AI-enabled workflows, and enhance reporting systems & processes. You will partner closely with analysts and investment teams to enhance their day-to-day use of AI, helping them build artifacts in a more technically sound manner and building robust systems and tools that scale those prototypes into production-ready applications. We’re looking for a hands-on software architect and builder who can design systems, rapidly iterate on them, and deliver quality solutions that power analytics, reporting, and investment...

The Sr Client Relationship Manager (Sr. CRM), Employee Benefits, is the primary relationship manager for a portfolio of mid to high complexity clients, overseeing employee benefit programs, renewals, retention, strategic partnership and advanced service needs. This role applies advanced benefits expertise to lead a multi-year renewal strategy, ensure completion of compliance requirements, analyze complex benefit trends, and provide proactive, strategic guidance that strengthens client relationships, satisfaction, and retention. Operating with a high degree of independence, Sr. CRM drives day-to-day client delivery, leads pivotal planning in partnership with Advisors, and resolves escalated or highly complex service issues. This role also mentors colleagues, contributes to process improvement initiatives, and ensures the delivery of a consistent “Peace of Mind” client experience. The Sr. CRM collaborates closely with the Client Executive, Client Success Specialist, Advisor, carriers,...

Description AI has the potential to transform how insurers bring new products to market. Help us make sure it does. US Data Science (USDS) is building a new team that will use advanced AI to bring our pricing programs to market faster, and we are hiring three senior data scientists to help launch it. The team will build state-of-the-art evaluations for AI and agentic systems. Those evaluations tell us how much value the AI delivers, how accurate it is, and what the risk is when it gets something wrong, so we can move high-value applications into production with confidence. This is a new, highly visible team, and its work will shape how AI is used in the core pricing work of US Retail Markets (USRM). Each of the three roles reports into the Rollout AI team in USDS and has a dotted-line relationship with one of our lines of business: Property & Specialty, Auto, or Small Commercial. You will be the data science partner for your line of business while working as...

Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Position Summary The Production Underwriter is responsible for driving profitable growth through business development, relationship management, underwriting expertise, and placement of commercial insurance risks within the wholesale insurance marketplace. This...

Position Summary Do you enjoy helping organizations solve complex HR technology and benefits administration challenges? Are you passionate about Human Capital Management (HCM) platforms, integrations, and creating seamless digital experiences for customers? Guardian is seeking an HCM Platform Specialist to serve as a subject matter expert across leading HCM platforms such as Workday and UKG, supporting the successful implementation and operation of integrations within Guardian's growing API ecosystem. In this role, you will partner with customers, sales teams, product teams, and technology teams to design, implement, and optimize scalable HCM and benefits integrations. You will leverage your expertise in plan configuration, eligibility management, and business processes to deliver successful customer outcomes while helping shape the future of Guardian's digital capabilities.     You Are A trusted advisor and HCM technology expert who thrives at the intersection...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.      This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH and  Boston, MA.   You must be authorized to work in the United States without employer sponsorship now or in...

Position Summary The Client Relationship Manager (CRM), Commercial Risk, is the primary liaison between insurance carriers and clients, managing commercial insurance programs, renewals, and day-to-day service inquiries. They ensure policy compliance, analyze coverage and exposure trends, and provide practical guidance on coverage, with the goal of driving client relationships, satisfaction, and retention. The CRM applies practical commercial insurance knowledge to ensure timely, accurate deliverables and supports the delivery of a consistent "Peace of Mind" client experience. This role collaborates closely with the Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure excellent service delivery. Primary Responsibilities Build and maintain strong client relationships as the primary point of contact, proactively communicating expectations, updates, and recommendations. Assess client needs and develop tailored coverage solutions,...

Description Risk Financing sits at the center of how Liberty Mutual transfers risk to the reinsurance market, and its effectiveness depends on a large number of functions moving in step. This role exists to make that happen. As Reinsurance Operations Manager, you will be the connective tissue between Risk Financing and its key partner functions — Enterprise Risk Management, RI Operations, RI Accounting, Legal, Tax, LM Re and the broker community — ensuring that priorities are clearly set, actively managed and consistently executed across all of them. This is a role for someone who is energized by turning recurring friction into durable process. You will own the definition of the treaty lifecycle and its implementation across the team, contribute to the standard operating procedures that allow placement teams to act with confidence, and take a leading role in renewal preparation and management — including the treaty handover to downstream teams within agreed...

Description The Company:   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.    LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...