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Boston client relationship manager

45 client relationship manager jobs found in Boston

QBE
06/05/2026  
Lead Claims Relationship Management
Primary Details Time Type: Full time Worker Type: Employee Lead Claims Relationship Management Location: USA –Boston, MA, Plano, TX, Los Angeles, CA Work Arrangement: Hybrid if within 50 miles radius from office; also open to Remote The salary range for this role is:  109,000K-186,000K The Opportunity The purpose of this role is to act as a central point of contact for driving process and policy enhancements within assigned distribution channels, collaborating across departments and with key stakeholders to ensure cost-effective claims outcomes and alignment with organizational goals. Additionally, the role involves supporting Claims Relationship Managers in delivering exceptional claims service across various business lines, managing a portfolio of customer relationships, and serving as a key escalation point for claims disputes and enquiries to uphold the success of the QBE Claims Management strategy. Responsibilities: Contribute...
QBE Boston, MA Full Time
WTW
05/10/2026  
Associate Manager - Health & Benefits Consulting
As Associate Manager - Health & Benefits Consulting you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will serve as the lead project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry. The Role Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients, including: Benefit plan analysis, design, cost savings and funding strategies Vendor procurement, negotiation and optimization...
WTW Boston, MA Full Time
WTW
05/10/2026  
Manager- Health and Benefits Consulting
As a Manager- Health & Benefits Consulting, you will be a key member of the client service team, engaging directly with clients and establishing relationships across all levels of the client organization.  You will substantially contribute to the management of projects, leveraging your experience as a benefits expert to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as a pivotal point of contact on projects and working alongside industry experts on cutting edge solutions. Responsibilities: Play a lead role in the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:  Materially contributing to and/or leading project management; monitoring progress against established objectives, budgets,...
WTW Boston, MA Full Time
Voya Financial
03/18/2026  
Product Manager, Wealth Management
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Cross Insurance
10/16/2025  
Commercial Lines Account Manager
The Cross Family of Agencies welcomes you. We need your talent and expertise. JOB SUMMARY: Commercial Lines Account Managers are entrusted with the responsibility of maintaining valued client relationships on behalf of Knapp, Schenck & Company. As such, it is expected that candidates for this position must be proficient in the Account Management process and demonstrate strong interpersonal communication skills.  This position requires an in-depth knowledge of complex insurance coverages and an ability to communicate this clearly to clients and underwriters. ESSENTIAL DUTIES AND RESPONSIBILITIES : Ability to field questions and correspondence from a myriad of sources, including internal and external customers with poise and confidence. Inform and educate clients about coverage, exclusions and exposures. Ability to assess and prioritize workload for assigned portfolio. Prepare Marketing submissions as required on assigned portfolio and occasionally...
Cross Insurance Boston, MA Full Time
Voya Financial
06/18/2026  
IT Release Manager
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Arch
06/17/2026  
Assistant Vice President, National Accounts Casualty
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators. Position Responsibilities Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Leads directs and has full...
Arch Boston, MA Full Time
H.W. Kaufman Group
06/16/2026  
Senior Associate Underwriter
Responsibilities Summary: When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to grow their career in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships to join our team as a Senior Associate Underwriter.  Our Senior Associates underwrite and supervise a portion of an Underwriter’s book of business, support renewal and new business development, and have the opportunity to achieve full underwriting authority.     Underwrite and supervise a portion of an Underwriter’s book of business, focused on renewals and new business Evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing to prepare quotes Assist Underwriters to develop and execute...
H.W. Kaufman Group Boston, MA Full Time
AIG
06/16/2026  
Senior Underwriter, North America Fronting
Senior Underwriter - North America Fronting At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to...
AIG Boston, MA Full Time
The Standard
06/15/2026  
Client Manager Regional Accounts
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products. In this role, you will: Manage new case, renewal activity, and amendments Identify and promote the sale of...
The Standard Boston, MA Full Time
Voya Financial
06/11/2026  
Wealth Consultant
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Liberty Mutual
06/10/2026  
Assistant Director/Director of GRS Incubation, Solaria Labs
Description Job Description To win in an era of accelerating change, Liberty Mutual must continuously explore emerging trends, rapidly incubate new ideas, and test and scale innovative solutions that meet the evolving needs of those we serve. Solaria Labs is Liberty Mutual’s enterprise-wide innovation incubator, partnering across the company to stay at the forefront of disruption and build new products, services, experiences, and capabilities for our customers, agents, partners, and communities.   Within Solaria Labs, the Global Risk Solutions (GRS) Incubation team creates protected space to explore, test, and de-risk high-potential opportunities for the GRS business. We partner closely with leaders and teams across strategy, technology, product, underwriting, distribution, marketing, experience, analytics, applied science, operations, and strategic partnerships. Our work is always evolving in response to customer needs, market signals, emerging...
Liberty Mutual Boston, MA Full Time
AIG
06/04/2026  
Underwriter II, Professional Liability/Cyber, Financial Lines
Join us as an Underwriter II, Professional Liability/Cyber, Financial Lines to grow your career at the forefront of commercial insurance. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact We have an exciting opportunity for an Underwriter II on our Professional Liability/Cyber team. This role underwrites under general supervision, issuing quotes and policies while ensuring standards and compliance guidelines are met. These individuals will analyze information and can have an opportunity to...
AIG Boston, MA Full Time
Starr Insurance
06/03/2026  
Underwriting Analyst
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Duties and Responsibilities: The Underwriting Analyst   will support the Underwriting Manager and the   Underwriters   for the Starr Tech Property team.   This employee will also be responsible for corresponding with our broker contacts to collect necessary submission information needed by the underwriting unit.  The Underwriting Assistant will also work with the underwriters to create, review quote proposals, binders and assemble policies.  In addition,...
Starr Insurance Boston, MA Full Time
The Baldwin Group
05/29/2026  
Client Manager, Commercial Risk - IAS Northeast
JOB DESCRIPTION SUMMARY: The mission is to be an integral part of the team and partner with sales and service colleagues to deliver a high level of service to our clients. This individual develops professional working relationships with clients, insurance companies, and agency personnel to maintain accounts and promote a positive working environment. PRIMARY RESPONSIBILITIES: Manage day-to-day activities of client accounts including, but not limited to, policy review, changes and updates, contract reviews, preparing renewal documents, marketing and negotiating insurance programs, and financial statements related to the client's insurance. Responsible for assisting in establishing and maintaining appropriate carrier relationships Maintain client files in AMS accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows, procedures, and best practices. Manage client inquiries and work...
The Baldwin Group Boston, MA Full Time
Liberty Mutual
05/29/2026  
Investor, Energy and Infrastructure Credit - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate. Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....
Liberty Mutual Boston, MA Full Time
Starr Insurance
05/28/2026  
Claims Manager, Defense Base Act
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. This position can also be filled in Boston, Houston, Philadelphia, Chicago, Atlanta, Los Angeles or Scottsdale Job Duties Providing management oversight to Third Party Administrators DBA claims personnel by monitoring the claims online using the Third Party Administrators claim systems. Reviewing monthly loss run trends, reportable claims and/ or problematic claims. Provide excellent claim service to external clients and internal partners. Participate in...
Starr Insurance Boston, MA Full Time
Liberty Mutual
05/27/2026  
Fixed Income Research Associate - Liberty Mutual Investments
Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...
Liberty Mutual Boston, MA Full Time
Voya Financial
05/21/2026  
Business Transformation Lead, Wealth Management
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Liberty Mutual
05/20/2026  
Executive Underwriter, Energy
Description The Executive Underwriter is responsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America.   Key responsibilities   Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Underwrite property, BI/DSU, third ‑ party liability, pollution/environmental, construction/EPC and energy-related cyber/OT risks. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial,...
Liberty Mutual Boston, MA Full Time

 

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