12 commercial insurance client service manager jobs found in Boston

Position Summary The Client Relationship Manager (CRM), Commercial Risk, is the primary liaison between insurance carriers and clients, managing commercial insurance programs, renewals, and day-to-day service inquiries. They ensure policy compliance, analyze coverage and exposure trends, and provide practical guidance on coverage, with the goal of driving client relationships, satisfaction, and retention. The CRM applies practical commercial insurance knowledge to ensure timely, accurate deliverables and supports the delivery of a consistent "Peace of Mind" client experience. This role collaborates closely with the Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure excellent service delivery. Primary Responsibilities Build and maintain strong client relationships as the primary point of contact, proactively communicating expectations, updates, and recommendations. Assess client needs and develop tailored coverage solutions,...

Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Position Summary The Production Underwriter is responsible for driving profitable growth through business development, relationship management, underwriting expertise, and placement of commercial insurance risks within the wholesale insurance marketplace. This...

Job Type: Permanent Build a brilliant future with Hiscox   Head of Platform: Traded Location: Boston, MA | Hybrid: 3 days/week in office The Role: This is a senior leadership role responsible for owning engineering quality, delivery, and platform evolution across Hiscox US’s traded policy portfolio. Reporting to the US Chief Technology Officer, this individual will lead the modernization of the traded application ecosystem and build a high-performing engineering organization that supports underwriters, data professionals, and operations teams. Based in Boston, this role is critical to enabling scalable, efficient, and digitally enabled growth across the traded book. Key Responsibility Areas: Platform Strategy & Modernization: • Define and execute a multi-year strategy to modernize the traded application suite, reducing technical debt and increasing platform agility. • Drive the evolution toward cloud-native, API-first, and event-driven...

The mission of the Placement Executive is to be an integral part of the team and partner with Advisors, Directors and others in the firm to deliver a high level of service to our clients.  This individual develops professional working relationships with clients, insurance companies, and agency personnel to maintain accounts and promote a positive working environment. PRIMARY RESPONSIBILITIES: In-depth knowledge of insurance products and services including knowledge of policy forms, terms/conditions. Maintain thorough knowledge of the insurance marketplace as well as develop and maintain significant relationships with key underwriters, ensuring thorough evaluation of qualified companies in the marketplace. Responsible for assessing client needs, designing solutions and negotiating with insurance carriers to obtain most appropriate coverage plans for clients. Market client business, typically of higher complexity, to a variety of insurance carriers, new and renewal...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Director of Sales, Commercial Risk will be responsible for developing and executing sales strategies to meet revenue targets, managing a team of sales professionals, and ensuring compliance with regulatory requirements. Primary...

Primary Functions:  Directly supervises and leads a high-functioning team of risk placement professionals. Responsible for the overall function of marketing, underwriting, and placement of new business accounts submitted by the Sales Team and the consistent quality output of the Risk Placement team. The Risk Placement Department Director maintains and fosters a positive working relationship with insurance carrier marketing, underwriting and support staff; has in-depth knowledge of markets, products, and coverages; and serves as a resource in this capacity for the Marketing and Risk Placement Analysts and Sales Executives. The Risk Placement Department Director also fosters effective communication and information-sharing with Business Insurance Service staff and management, Business Insurance Sales staff and management, and Senior Management, and ultimately achieves exceeds-expectations delivery of service.  Duties and Responsibilities:  Manages Risk Placement staff...

Description   With ride-hailing, on-demand delivery, and autonomous vehicles, options for transporting people and goods have never been so plentiful – or presented so many emerging risks. Drawing on Liberty’s vast commercial and personal lines expertise, Liberty Mutual Mobility Solutions (LMMS) represents an underwriting model that brings a full range of tailored solutions and nuanced pricing approaches to the sharing economy and new mobility marketplace. This dedicated practice combines creative commercial underwriting with actuarial, product development, client, and claims teams to deliver a robust insurance experience. Join our expanding underwriting team to foster change and innovation and partner with brokers and sharing economy and new mobility businesses to help this segment grow and thrive. As an LMMS Underwriting Manager, you will manage a team of underwriting professionals responsible for renewing and pursuing opportunities to achieve a balanced,...

Description The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.    LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client...

Actuary, Reserving - North America Specialty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary, Reserving - North America Specialty, North America to take on key responsibilities within a world-class actuarial function. Make your mark on the Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact The North America Specialty Reserving Lead will be responsible for managing the day-to-day workflow of analysts on the team with the responsibility of coordinating and reviewing the reserving process and results for North America Specialty. This key...

Senior Actuarial Analyst - US Programs At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Actuarial Analyst - US Programs to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking a dynamic Senior Actuarial Analyst to assist with pricing the US Programs business.  The Senior Actuarial Analyst will help elevate the technical capabilities of the underwriting team through dynamic work projects such as new program due diligence & onboarding, rate...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Advisor, Commercial Risk sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of...

At The Baldwin Group, we prioritize a people-centered entrepreneurial spirited culture and giving colleagues a voice in a transcendent and inspired insurance distribution firm – delivering solutions that give our clients the confidence to pursue their purpose, passion, and dreams. Our firm’s best-in-class resources and diverse portfolio of services are innovating the industry by taking a comprehensive and tailored approach to insurance and risk management. We’re better together!  Position Summary: The Sr. Advisor (Producer) is a senior-level insurance sales leader responsible for driving organic growth through strategic client acquisition, trusted advisory relationships, and market leadership within the commercial risk management space. This role is designed for a highly experienced producer who operates as a business advisor — not simply a salesperson — helping clients protect and scale their businesses through sophisticated risk management and insurance solutions. Advisors...