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Full Time 23
Boston complex claims director Massachusetts

23 complex claims director jobs found in Boston, MA

Liberty Mutual
06/16/2026  
Assistant Director, Product Research ( Property & Speciality)
Description   The Property & Specialty UW Effectiveness team  is looking for a team member who will play an active role in helping to deliver underwriting solutions to enable profitable growth. As part of the Operational Excellence Team , this role will focus on defining and managing our "human in the loop" UW strategy across brands for our Specialty products through data supported analysis and project management. This role will drive benefit across the entire policy lifecycle by developing and deploying underwriting controls that ensure data accuracy and help us evaluate and mitigate complex risk within our portfolio.  This role requires stakeholder management and strong collaboration across Specialty, Distribution, Solution Delivery, Service, and Claims to effectively drive work forward. This role will have senior management visibility and will present findings to leadership. Join the team that is driving the development and deployment of underwriting...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
06/17/2026  
Director, Operational Data & Reporting, Direct Distribution & Partnerships
Description About the Team – USRM Data Office   Ensuring that data is a competitive differentiator for our enterprise, the USRM Data Office sets strategic data product visions, governs data for quality and compliance, develops best-in-class data and reporting solutions, and continuously seeks to optimize the value that data creates for our customers and company. Our team includes data analysts, data stewards, data strategists, and data product owners — performance-driven individuals who make sure that data is appropriately leveraged across every layer of our business.   As a People Leader on the Operational Data & Reporting team within the USRM Data Office, you will lead a talented group of 3–6 highly technical analysts focused on delivering high-quality, scalable reporting and data solutions impactful for our Direct Distribution and Partnerships (DDP) organizations. You will also coordinate and provide work direction to an extended team of offshore...
Liberty Mutual Boston, MA Full Time
Arch
06/17/2026  
Assistant Vice President, National Accounts Casualty
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators. Position Responsibilities Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Leads directs and has full...
Arch Boston, MA Full Time
AIG
06/16/2026  
Senior Underwriter, North America Fronting
Senior Underwriter - North America Fronting At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to...
AIG Boston, MA Full Time
Liberty Mutual
06/12/2026  
Senior Underwriting Officer, Risk Management
Description The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Risk Management portfolio which services some of the largest companies in the U.S.  The Senior Underwriting Officer, Risk Management will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation) in Majors Risk Management. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
06/12/2026  
Software Engineer
Description Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and delivering industry-leading solutions that provide peace of mind for our customers worldwide. As a Software Engineer at Liberty Mutual, you’ll apply your talents in an agile environment that combines the creative energy of a start-up with the stability and benefits of a Fortune 100 company. **This is a hybrid role requiring two days in the office a week in one of the following locations: Boston, Portsmouth, Plano, Indianapolis, or Columbus** ** You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
06/07/2026  
Vice President, Energy & Infrastructure - Liberty Mutual Investments
Description The Company    Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
06/04/2026  
Director, AI Strategy, Product Delivery
Description   As AI capabilities accelerate, so does the opportunity to fundamentally improve how we work. AI adoption is a key strategic focus for Liberty Mutual, and the Property & Specialty Product Delivery team is looking for a driven, curious and highly capable professional to help us seize that opportunity.   We are seeking a Director (individual contributor) to own and drive our AI roadmap across Delivery teams, identifying, testing and scaling AI-enabled solutions that improve the efficiency, quality and breadth of all our rating program launch and maintenance processes. The ideal candidate will bridge the gap between technology and business, translating complex organizational processes into actionable AI applications, and executing swiftly to deliver results. This role requires strong project management skills, a genuine curiosity for AI tools, and the ability to orchestrate across a variety of workstreams, bringing together the work of others...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
06/04/2026  
Director ,Product Delivery - Personal Lines Property & Specialty
Description     The Property & Specialty Product Delivery team is looking for a driven, adaptable and highly capable professional to help us deliver on some of our most complex and high-impact initiatives.   We are seeking a Director (individual contributor) to initially lead the project management of our Umbrella rating program migration, a technically and organizationally complex initiative that requires coordinating across Product, Tech, Distribution and Operations to deliver the right outcome for our customers, agents and the company. Beyond the Umbrella migration, this role will flex to support a broader set of cross-organizational initiatives over time, including future line of business migrations and larger cross-functional programs that require project management, filing support and tech requirements build from a Product perspective.   This role requires strong project management skills, clear and consistent communication, and the ability to...
Liberty Mutual Boston, MA Full Time
Starr Insurance
05/28/2026  
Claims Manager, Defense Base Act
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. This position can also be filled in Boston, Houston, Philadelphia, Chicago, Atlanta, Los Angeles or Scottsdale Job Duties Providing management oversight to Third Party Administrators DBA claims personnel by monitoring the claims online using the Third Party Administrators claim systems. Reviewing monthly loss run trends, reportable claims and/ or problematic claims. Provide excellent claim service to external clients and internal partners. Participate in...
Starr Insurance Boston, MA Full Time
Liberty Mutual
05/27/2026  
Pricing Actuary- Middle Markets Underwriting
Description North America Actuarial & Analytics is seeking an actuary who will be responsible for supporting the US Middle Market Underwriting teams. You will work directly with underwriting, product and actuarial to enhance pricing decisions and influence strategy. This position will be focused on providing high quality analyses and effectively communicating key outcomes to support ongoing/prospective strategies for US Middle Market. As such, the successful candidate will possess strong analytical and communication skills, as well as a demonstrated ability to execute thoroughly in a collaborative environment. Responsibilities: • Provide support to actuaries and others by performing analysis within a designated business segment/s to assist business decision making, financial planning, and strategy development. • Assist in the preparation of actuarial research and complex reports and studies; Communicates and presents findings and exhibits to peers,...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
05/27/2026  
Actuary- Middle Market Energy Underwriting
Description North America Actuarial & Analytics is seeking an experienced actuary to serve as the dedicated supporting actuarial partner to the US Middle Market Energy Underwriting team. In this high visibility role, you will work directly with underwriting, product and actuarial to enhance pricing decisions and influence strategy across a technically complex and niche industry portfolio. This position will be focused on providing high quality analyses, effectively communicating key outcomes to support ongoing prospective strategies, and delivering insights that influence real business outcomes. The ideal candidate brings strong analytical and communication skills, a proactive mindset to solve complex problems, and a demonstrated ability to execute thoroughly in a collaborative environment.   Responsibilities: • Perform in-depth analysis of the US Middle Market Energy portfolio to assist business decision making, financial planning, and strategy...
Liberty Mutual Boston, MA Full Time
Risk Strategies
05/13/2026  
Sr. Account Executive
The Senior Account Executive is responsible for the placement and ongoing management of an assigned book of business. When managing house accounts, this role also includes responsibility for business development, client retention, and strategic account growth within that portfolio. This position manages a highly complex book of business that may involve industry specialization, significant account revenue, and sophisticated coverage structures such as loss sensitive programs, large deductibles, captives, or shared and layered programs. The Senior Account Executive develops and executes advanced placement strategies while supporting the “Fewer and Stronger” market consolidation initiative by identifying and selecting the most appropriate markets to approach for coverage. Strong negotiation, advisory, and relationship management skills are essential to secure the best possible terms and conditions for clients and to serve as a trusted resource to both clients and internal teams....
Risk Strategies Boston, MA Full Time
Hiscox
05/07/2026  
Principal Quality Engineer
Job Type: Permanent Build a brilliant future with Hiscox   Principal Quality Engineer   We are seeking an innovative Principal Quality Engineer who will advance our testing capabilities through modern automation and AI-driven methodologies. This position is responsible for establishing an automation-centric approach, designing sophisticated test frameworks, and ensuring quality is integrated throughout the software development lifecycle by utilizing artificial intelligence for efficient test generation, anomaly detection, and predictive analytics. Reporting directly to the Director of Quality Engineering, the successful candidate will support and guide scrum teams, exemplify best practices, and champion ongoing improvement initiatives. The ideal applicant will demonstrate a strong commitment to scalable automation, effective cross-functional collaboration, leveraging AI in testing strategies, and addressing complex testing scenarios. Key Responsibility Areas:...
Hiscox Boston, MA Full Time
Voya Financial
05/06/2026  
Vice President, Platform Engineering (Digital & Wealth Management)
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Hiscox
05/01/2026  
Senior Software Engineer
Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Senior Software Engineer – OutSystems and Integrations Location: Boston or ATL Hiscox is searching for a passionate and highly skilled Senior Software Engineer with experience building high-performing, scalable, enterprise-grade applications along with a proven track record of delivering high-quality software in a fast-paced environment. We are a growing company and with a multi-disciplinary IT team of software engineers, test engineers and support. The team is responsible for the entire software development lifecycle and with your experience and skills you will contribute to the quality of our mission critical applications while helping the business execute against its objectives. The complexity and nature of the applications combined with the latest technology trends makes working in IT at Hiscox a great and challenging experience. What You’ll Be Doing: Provide support for existing...
Hiscox Boston, MA Full Time
Liberty Mutual
04/22/2026  
Senior Analyst, Direct Lending - Liberty Mutual Investments
Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...
Liberty Mutual Boston, MA Full Time
WTW
04/19/2026  
Healthcare Financial/Actuarial Manager
As a Healthcare Financial/Actuarial Manager you will be a key member of the Financial Actuarial & Analytics (FAA) Community of Expertise. You will substantially contribute to a wide variety of complex analyses and projects involving the design, financing, and measurement and financial analysis of the full spectrum of employer health and group benefit programs including medical, dental, life, disability, voluntary benefits, etc. You will interface with vendors and client service teams, prepare and communicate complex analyses to clients, and ensure quality standards are met. You will have the opportunity to position yourself to lead financial project with small-to-midsized clients, and work on cutting edge projects alongside leaders in the industry.   The Role With clear guidance and direction, play an active support role in multiple client teams developing financial analyses, outputs and client deliverables across a regional team. Develop working proficiency of core...
WTW Boston, MA Full Time
USAA
04/03/2026  
Sr. Auto Appraiser - Field
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking to hire a Sr. Field Auto Appraiser supporting the Boston Metro South, MA area. As a dedicated Sr. Auto Appraiser, you will within defined guidelines and framework responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive...
USAA Boston, MA Full Time
Arch
02/04/2026  
VP, Construction
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Vice President within Arch Construction is responsible for the technical underwriting and account management of large account construction casualty programs. Responsibilities and Accountabilities: Technical Underwriting Solicits and reviews new and renewal account information required to evaluate a risk. Identifies all potential exposures and hazards in relation to coverage requested and individual risk characteristics. Assesses insurance and related financial risk and structures appropriate loss sensitive program to effectively protect against frequency, severity, catastrophic and credit risk Underwrites prices and prepares proposals based on...
Arch Boston, MA Full Time

 

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