10 customer service rep jobs found in Boston

The Manager, Information Security is responsible for the implementation of Coverys’ information security strategy and policy and assisting in its development, with the goal of safeguarding the organization against threats, weaknesses and exploits. This role involves both oversite and getting “hands-on” working with the global security team and the wider business to implement and maintain best practice process and procedure alongside appropriate technology. The role will be instrumental in assisting the organization’s plans to further mature its security practice through alignment to NIST CSF 2.0. The Manager, Information Technology must collaborate effectively with infrastructure and development teams to ensure that transformation activities incorporate relevant security and resilience standards and monitoring from the outset. Essential Duties & Responsibilities Security Strategy & Execution Partner closely with Head of Governance and Security to execute...

Description Join the Workforce Planning (WFP) organization within US Retail Markets (USRM) Claims & Service where you’ll  provide strategic analysis and support to the Claims & Service organization, delivering recommendations that span long-term claims and call volume forecasts, staffing and hiring needs, and partner strategy, all the way to day-to-day management of our internal and external resources.     As an Assistant Director, Advanced Analytics on the Work Effort Assessment team , you will play a critical part in optimizing our staffing models and workload management strategies using data-driven insights and process analytics.   The ideal candidate has experience in not only developing a framework and strategy for managing a complex capability but also executes on cross-team implementation of identified recommendations.   We are seeking someone with experience in Claims process data collection that can execute on...

Position Summary The Corporate Governance Manager will support the Legal Department’s responsibility to maintain an appropriately structured corporate governance framework for board and committee meetings of Medical Professional Mutual Insurance Company (“MPMIC”) and its US-based subsidiaries and affiliates (the “Coverys Companies”) (collectively, “Coverys") in conjunction with the General Counsel (“GC”), Chief Executive Officer (“CEO”), and the MPMIC and subsidiary and affiliate Boards of Directors. The Corporate Governance Manager will provide oversight, organizational management, and facilitate continuous improvement in the corporate governance function, as well as manage the day-to-day responsibilities of the corporate secretary function of Coverys.  This shall include but not be limited to: overseeing corporate governance procedures for Coverys boards and committees, researching and analyzing corporate governance related issues, maintaining board records, and keeping...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, Willington, MA region and must live in this area in order to be considered . Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

Position Summary The Senior Scrum Lead at Coverys plays a key role in advancing the organization’s Agile delivery model across insurance, risk analytics, and enterprise technology platforms. This role partners closely with business and IT leaders to deliver initiatives that modernize policy, billing, claims, and underwriting systems, enhance digital experiences, and support Coverys’ mission of protecting the healthcare community through innovative insurance and risk management solutions. Essential Duties & Responsibilities Agile Delivery & Execution Serve as Scrum Lead for two or more Agile teams within Coverys’ product and technology portfolio (e.g., core systems modernization, analytics, or digital experience). Plan and facilitate all Scrum ceremonies sprint planning, daily stand-ups, sprint reviews, and retrospectives. Partner with Product Owners and Business Analysts to maintain healthy, prioritized backlogs aligned with strategic business...

The Senior Marketing Specialist is a strategic role responsible for driving the growth and visibility of our brand awareness through integrated, data-driven marketing initiatives. This individual collaborates cross-functionally to implement a cohesive national brand strategy and manages external agency relationships to ensure the high-level execution of all advertising campaigns. A critical component of this role involves spearheading business to business communications, providing our Agents and Brokers with the marketing support and strategic messaging necessary to drive mutual success. The Senior Marketing Specialist supports our social media strategy, public relations strategy, business continuity, thought leadership opportunities, and implementation initiatives. Essential Duties & Responsibilities Manage social media accounts, create high-quality content, maintain content calendars, and ensure brand consistency. Support the coordination of our national...

Description The Company  Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...