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Boston customer service rep 1

11 customer service rep 1 jobs found in Boston

Coverys
05/27/2026  
Associate Actuary - Pricing
Position Summary The Associate Actuary applies actuarial concepts to analyze insurance premium, claim and exposure information. Provide analyses and commentary to our internal and external customers. Recommends methodology changes and leads team initiatives. Essential Duties & Responsibilities Design and Methodology: Develop actuarial templates and recommend methodologies to enhance analytical processes. Thought Leadership: Lead initiatives to improve team tools and processes, serving as a thought leader within the team. Project Management: Manage actuarial projects, ensuring timely and accurate completion. Peer Review: Conduct thorough peer reviews of actuarial work to ensure accuracy and reliability. Model Augmentation: Enhance and update existing actuarial models to improve their effectiveness. Innovative Analysis: Perform and improvise analyses on unfamiliar topics, determining appropriate methods and deviating from standard tools/formulas when...
Coverys Boston, MA Full Time
Coverys
05/20/2026  
Product Compliance Associate
Position Summary The Product Compliance Associate role will contribute to regulatory compliance of Coverys products including Property and Casualty, and Accident and Health lines of business. This position will prepare and submit filings of policy forms, rates and rules in addition to completing insurance related research of statutes and regulations as they pertain to our products and filings. Essential Duties & Responsibilities Prepare, submit and track form, rate and rule filings across multiple jurisdictions Coverys insurance products. Serve as the primary liaison with state departments of insurance, responding to inquiries, addressing objections, and coordinating amendments with accountability and professionalism. Maintain detailed records of filing activity, including status updates, approvals, and objections. Deliver clear reporting on filing timelines and outcomes to support compliance tracking, risk management, and business planning. Work...
Coverys Boston, MA Full Time
PURE Insurance
05/20/2026  
General Adjuster - Boston
About the Role. We are seeking professional Property Claims Adjuster with a passion for customer service and a proven record of success. The position encompasses the delivery of flawless service to our members and independent agency partners, developing ease of doing business practices that result in efficient and timely operational support for the organization.   The preferred candidate resides in the Greater Boston area; however, candidates located elsewhere in Eastern Massachusetts may also be considered. What You’ll Do. Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance.  Represent the company in interactions with members, agents, as well as internal stake-holders in underwriting, product management and finance. Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, rental, car agencies), defense and plaintiff attorneys....
PURE Insurance Boston, MA Full Time
Coverys
05/11/2026  
Manager, Information Security
The Manager, Information Security is responsible for the implementation of Coverys’ information security strategy and policy and assisting in its development, with the goal of safeguarding the organization against threats, weaknesses and exploits. This role involves both oversite and getting “hands-on” working with the global security team and the wider business to implement and maintain best practice process and procedure alongside appropriate technology. The role will be instrumental in assisting the organization’s plans to further mature its security practice through alignment to NIST CSF 2.0. The Manager, Information Technology must collaborate effectively with infrastructure and development teams to ensure that transformation activities incorporate relevant security and resilience standards and monitoring from the outset. Essential Duties & Responsibilities Security Strategy & Execution Partner closely with Head of Governance and Security to execute...
Coverys Boston, MA Full Time
Coverys
05/05/2026  
Corporate Governance Manager
Position Summary The Corporate Governance Manager will support the Legal Department’s responsibility to maintain an appropriately structured corporate governance framework for board and committee meetings of Medical Professional Mutual Insurance Company (“MPMIC”) and its US-based subsidiaries and affiliates (the “Coverys Companies”) (collectively, “Coverys") in conjunction with the General Counsel (“GC”), Chief Executive Officer (“CEO”), and the MPMIC and subsidiary and affiliate Boards of Directors. The Corporate Governance Manager will provide oversight, organizational management, and facilitate continuous improvement in the corporate governance function, as well as manage the day-to-day responsibilities of the corporate secretary function of Coverys.  This shall include but not be limited to: overseeing corporate governance procedures for Coverys boards and committees, researching and analyzing corporate governance related issues, maintaining board records, and keeping...
Coverys Boston, MA Full Time
Voya Financial
05/01/2026  
Lead Platform Engineer
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Sedgwick
04/14/2026  
RN Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, Willington, MA region and must live in this area in order to be considered . Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...
Sedgwick Boston, MA Full Time
HUB International
04/08/2026  
Claims Assistant - Specialty Claims
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Boston, MA Full Time
Coverys
02/25/2026  
Senior Scrum Lead
Position Summary The Senior Scrum Lead at Coverys plays a key role in advancing the organization’s Agile delivery model across insurance, risk analytics, and enterprise technology platforms. This role partners closely with business and IT leaders to deliver initiatives that modernize policy, billing, claims, and underwriting systems, enhance digital experiences, and support Coverys’ mission of protecting the healthcare community through innovative insurance and risk management solutions. Essential Duties & Responsibilities Agile Delivery & Execution Serve as Scrum Lead for two or more Agile teams within Coverys’ product and technology portfolio (e.g., core systems modernization, analytics, or digital experience). Plan and facilitate all Scrum ceremonies sprint planning, daily stand-ups, sprint reviews, and retrospectives. Partner with Product Owners and Business Analysts to maintain healthy, prioritized backlogs aligned with strategic business...
Coverys Boston, MA Full Time
Liberty Mutual
12/18/2025  
Senior Analyst, Relationship Management - Liberty Mutual Investments
Description The Company  Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA Full Time
Sedgwick
03/26/2025  
Field Case Manager
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...
Sedgwick Boston, MA Full Time

 

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