42 customer success manager jobs found in Boston

Description Liberty Mutual’s Talent Attraction & Acquisition team is on a mission to become the most candidate- and hiring manager-centric recruiting organization in the industry. Delivering on that vision requires exceptional leaders who bring strategic thinking, operational excellence, and a passion for building high-performing teams.   We are seeking a VP, Talent Attraction & Acquisition Leader for our  Global Risk Solutions (GRS)  business.   As the Head of Recruiting for GRS—Liberty Mutual’s $17 billion premium global insurance business —you will play a critical role at the intersection of talent strategy and business execution. Reporting jointly to the  Head of Talent Acquisition  and the  GRS Chief Talent Officer , you will lead the design and execution of recruiting solutions that anticipate, shape, and deliver against the organization’s most strategic talent needs.   This is a highly visible executive leadership role for a talent...

Description Liberty Mutual’s Talent Attraction & Acquisition team is on a mission to become the most candidate and hiring manager centric recruiting organization in the industry. Delivering on that vision requires exceptional leaders who bring strategic thinking, operational excellence, and a passion for building high-performing teams.   We are seeking a  VP, Talent Attraction & Acquisition Leader  for our  US Retail Markets (USRM)  business.   As the Head of Recruiting for USRM—Liberty Mutual’s $26 billion premium business —you will play a critical role at the intersection of talent strategy and business execution. Reporting jointly to the  Head of Talent Acquisition  and the  USRM Chief Talent Officer , you will lead the design and execution of recruiting solutions that anticipate, shape, and deliver against the organization’s most strategic talent needs.   This is a highly visible executive leadership role for a talent acquisition leader...

This Underwriter role will be an ideal next step in your career if you already have some relevant experience in insurance – or this could be your entry into underwriting if you have transferable skills. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role will focus on underwriting new and renewal business to help drive the profitable growth of our Professional Liability / Cyber product. You will be responsible for assessing the desirability of...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Associate Client Manager, Commercial Risk serves as a technical resource for clients, advisors, Insurance Company Partners and prospects while providing prompt, efficient, high-quality service for designated accounts within our Construction...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description About the Team The Corporate Strategy & Research (CS&R) group is an award-winning 35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President & CEO, Chief...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Associate Alternative Channel Distribution Leader Join us as an Associate Alternative Channel Distribution Leader to play a highly influential role in developing relationships with clients and brokers and growing our business.  What you need to know:   This position will be responsible for supporting AIG’s profitable growth, maximizing AIG’s franchise value and playing an active role in managing our Delegated Authority and Captive relationships for the commercial business within NA Commercial Insurance with unique and measurable objectives in the programs/MGA, risk management, and commercial accounts market segments.  The Associate will be a wholly dedicated role that will work with the Head of Wholesale and Alternative Channels Distribution as well as the leaders of Glatfelter, AIG Programs and Captive Solutions to establish and execute a broad and customized distribution management strategy. They will also play an integral role in the wider AIG Distribution...

Broker Director The Broker Director plays a critical role in driving profitable growth, strengthening broker partnerships, and protecting our clients. Reporting to the Broker & Market Leader, this role is responsible for managing strategic relationships with up to five key retail brokers and serving as a core member of a national broker coverage team. The Broker Director collaborates closely with internal partners and broker counterparts to deliver insights, deepen engagement, and accelerate growth. How You Will Make an Impact Drive profitable growth, retention, and optimal portfolio mix with assigned brokers. Lead execution of local market strategies aligned with national broker commitments. Maximize value from broker consulting and data services to generate actionable insights. Build and sustain strong relationships with internal and external stakeholders. Partner with Distribution, Product, Business Unit, and...

Join us as a Claims Analyst IV, A&E to take on key responsibilities within a world-class claims function. Make your mark in Claims The Claims Analyst IV, A&E position is responsible for handling a caseload of pending and incoming architects & engineers professional liability claims. The analyst will determine coverage, evaluate liability, assess damages, establish appropriate reserves and handle all aspects of claims tendered on architects & engineers professional liability policies. The analyst will communicate extensively with insureds, brokers, and counsel to resolve matters and provide appropriate information and updates to all stakeholders. The analyst will also collaborate with underwriters and senior claims management as necessary to support the business. How you will create an impact Focused on Architects and Engineers, Lawyers, Accountants, and Real Estate, you will be responsible for a portfolio of claims from coverage inquiry through legal...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description Senior Data Engineer, Cloud & Core Data Warehouse About the Role At Liberty Mutual Investments Technology, we are building a modern, cloud-based data platform to power investment insights and decision-making across our portfolio. We are seeking a Senior Data Engineer to join our Core Data team, focused on designing and delivering scalable data warehouse solutions in Snowflake on AWS. In this role, you will develop high-quality data pipelines and solutions that enable trusted, accessible data for our investment teams. You’ll work in a collaborative, agile environment alongside engineers, analysts, and business partners, helping to shape the evolution of our data platform while contributing to a culture of continuous learning and engineering excellence. Responsibilities Design, build, and maintain scalable data pipelines and data solutions that support analytics and investment insights. Develop data provisioning workflows,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: to drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, Willington, MA region and must live in this area in order to be considered . Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Lead, develop and implement sales and business development strategies that promote continued growth and profitability of Agora with key producers across respective business unit within the assigned region. Location: Atlanta, GA; Boston, MA; Marblehead, MA; Plano, TX; Edina, MN; New York City, NY Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week   The salary range for this role is between $148,000-$278,000. Your New Role Drive engagement of assigned national and local producers to ensure profitable growth of Agora, a QBE sponsored medical stop loss group captive Design and implement medical stop loss sales strategies to drive new business, deliver rate, and meet retention targets Develop and collaborate with key stakeholders to deliver on the regional business goals with key agents/brokers assigned...