92 operations jobs found in Boston

Job Type: Permanent Build a brilliant future with Hiscox   Sales Operations Lead Department: Operations Delivery (Sales) Location: US (Boston, MA preferred) | Hybrid Reports to: Sales Delivery Director Type: Full‑time Role Purpose: The Sales Operations Lead runs the day‑to‑day Sales delivery capability across SGS and/or internal teams. This leader is accountable for operational execution, team management, workforce planning, service levels, and performance outcomes for sales support and sales process operations. Unlike the Sales Excellence Lead (continuous improvement/process design), this role is focused on operational delivery: ensuring the sales engine is staffed, trained, scheduled, well‑tooled, compliant, and consistently meeting targets. Core Responsibilities: • Operational Leadership & Execution: - Own daily Sales operations performance (queues, schedules, real‑time management, SLAs, KPIs). - Manage SGS or internal delivery...

Description Description GRS Claims Business Services is a specialized operations and technology support team that safeguards day‑to‑day claims processing for Global Risk Solutions (GRS). The team owns the health and stability of the medical bill review ecosystem and a set of critical workers compensation claims platforms, including ExPRS (ECM), Strataware, BOComp/GOComp, and related billing and reporting workflows. This group acts as the connective tissue between business operations, vendor platforms, and IT teams. It monitors and reconciles high‑volume bill and claims flows (e.g., finalized bill files, claim downloads, post‑payment files, provider and trading‑partner data), manages onboarding and “takeovers” for new customers/programs, and drives rapid incident response for outages, delays, and data quality issues affecting adjusters and downstream reporting. Working in an agile, high‑volume environment, this role leads a team that combines production...

The Supervisor, Credentialing & Regulatory Operations role is accountable for leading operational execution and regulatory compliance across dental provider credentialing, recredentialing, and state‑specific provider verification activities. This leader oversees multiple teams responsible for ensuring accurate, timely, and compliant provider onboarding and directory maintenance, with a strong focus on customer experience, operational excellence, and scalable execution. You will lead and develop teams of credentialing and verification professionals while partnering with compliance, operations, and technology stakeholders to ensure Guardian meets state‑specific regulatory requirements and service‑level expectations. Through disciplined workload oversight, process coordination, and thoughtful deployment of digital and automation capabilities, you will help drive sustainable, high‑quality outcomes that support Guardian’s dental growth strategy, including Medicare Advantage...

About Global Atlantic  Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com .  POSITION OVERVIEW  The Investment Operations Analyst will help support $190bn+ in assets across various asset classes, including fixed income, illiquid credit, asset backed securities and real assets. The individual will focus on supporting these asset classes through a variety of functions outlined...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Position Summary The Corporate Governance Manager will support the Legal Department’s responsibility to maintain an appropriately structured corporate governance framework for board and committee meetings of Medical Professional Mutual Insurance Company (“MPMIC”) and its US-based subsidiaries and affiliates (the “Coverys Companies”) (collectively, “Coverys") in conjunction with the General Counsel (“GC”), Chief Executive Officer (“CEO”), and the MPMIC and subsidiary and affiliate Boards of Directors. The Corporate Governance Manager will provide oversight, organizational management, and facilitate continuous improvement in the corporate governance function, as well as manage the day-to-day responsibilities of the corporate secretary function of Coverys.  This shall include but not be limited to: overseeing corporate governance procedures for Coverys boards and committees, researching and analyzing corporate governance related issues, maintaining board records, and keeping...

Description LIBERTY MUTUAL TECHNOLOGY   This position is based in Boston, MA or Portsmouth, NH and follows a hybrid work schedule (T/W/Th). Candidates located outside of either area will be required to travel to one of these locations every other week, as well as on an as-needed basis.    Liberty Mutual's Global Technology organization is in a defining transformation period as the enterprise accelerates digital modernization and AI adoption. From 2026 to 2030, Global Technology will undergo one of the most significant reinventions in the company's history with more than 60% of current technologies changing, over 100 GenAI capabilities already introduced, and the expansion of agentic AI fundamentally reshaping operations, productivity, and reengineering the future of work.   The Talent Business Partner, Enterprise Technology will operate at the center of these forces serving three technology leaders in the organization.   Position Summary:...

Executive Underwriter - UW07BD Senior Underwriter - UW08BA Underwriter - UW08BB We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the   future.           Join a high-performing, collaborative team within our Boston Life Sciences underwriting team, where innovation and strategic thinking drive success. We’re seeking a skilled Life Sciences Underwriter to manage and grow a profitable book of business, focusing exclusively on Property &...

Description Do you want to be part of a dynamic, high-performing marketing team where strategy meets storytelling? Do you thrive at the intersection of marketing strategy and corporate communications? If so, we want to hear from you!   As a Senior Marketing Manager, you will serve as a critical bridge between our marketing, Public Relations (PR) and internal communications teams, playing a key role in aligning messaging, supporting media engagements, and developing strategic communications for senior leadership. You will partner with marketing managers, business segment leaders, PR partners, Enterprise communications managers and cross-functional teams to develop and deploy marketing strategies, campaigns, and communications programs that align to key business priorities. If you are a strategic thinker, skilled communicator, and detail-oriented executor who excels at moving between big-picture strategy and polished, precise deliverables — this role is...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate. Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....

Description     Business Unit Legal Solutions (a practice group within Global Legal & Compliance) is seeking a highly motivated and intellectually curious insurance attorney with substantial experience analyzing insurance coverage and insurance regulatory matters to join its Shared Solutions team.   This role will support Liberty’s Global Risk Solutions (GRS) and U.S. Retail Markets (USRM) business units within a dynamic environment. The successful candidate will deliver practical, business-focused legal and regulatory counsel, including insurance coverage advice, across multiple business functions, including claims, underwriting, product, and distribution, while embracing the use of technology, innovative ways of working, and a high standard of legal and business ethics and professional responsibility.   Expertise and familiarity with personal and commercial insurance operations are required. The candidate is expected to manage a broad portfolio of...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to have general knowledge of multiple lines of...

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for an AVP, Underwriter in our Inland Marine and Programs Insurance team. Location: This position is based out of our Boston, MA, Conshohocken, PA or Chicago, IL offices. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers. Our business, your impact, our opportunity: As an AVP, Underwriter, you will collaborate with assigned brokers in the Midwest or New England markets. You will manage submission workflow, allowing the team to run optimally to meet plan goals for premium and profitability, and specifically manage and grow in your assigned region. You will conduct a range of business analyses on risks and exposures, pricing structures, rates, terms and conditions; and making recommendations to the senior team, in accordance with corporate guidelines and within given authority...

Description Global Risk Solutions is on an ambitious journey known as Our Path to 2030. Through this we aim to fundamentally reshape how we operate, compete, and deliver value. This transformation spans the full breadth of GRS, from process reinvention and technology enablement to how we prioritize, govern, and execute our most critical work. At the center of that is the Value Capture team, GRS's source of truth for whether our transformational investments are translating into real, measurable results. We are building something new: a value realization capability that brings financial and operational rigor to every initiative across GRS, powered by data and analytics. This is an opportunity to help shape that capability and culture from the ground up.   The Assistant Director, Advanced Analytics will play a pivotal role on this team, reporting to the Value Capture Lead, GRS. You will partner directly with business and technology leaders across segments and...

Description Liberty Mutual is seeking a visionary and deeply technical leader to join our Global Cybersecurity organization. As the Sr. Director, Platform Security & Architecture, you will be at the forefront of scaling Generative and Agentic AI technologies across a global, highly regulated enterprise.   You will own the strategy and execution required to secure our foundational AI platform end-to-end, establishing the trust and resilience of our AI-driven future while enabling rapid adoption and protecting customers, data and our brand. This role is pivotal in enabling rapid AI adoption by building the guardrails, paved paths, and operating model that make security the default and fastest path for builders. You will build and lead a dedicated team and serve as the key security partner to Enterprise Architecture, Technology and business leaders.   Key Responsibilities:   Platform Security Strategy: Develop and execute a comprehensive,...

Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...

Job Type: Permanent Build a brilliant future with Hiscox   Lead Cloud Engineer Hiscox | Permanent | Hybrid (2 days in-office) About the Role: The Lead Cloud Engineer will be responsible for ensuring the day-to-day operations of our cloud infrastructure. This role is crucial for maintaining the stability, security, and efficiency of our cloud services. The ideal candidate will partner with product owners, tech leaders, designers, software engineers and delivery professionals to stabilize and improve on the Cloud Platform. In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do. Key Responsibility Areas: Cloud Infrastructure Management: Oversee the daily operations of cloud infrastructure, ensuring optimal performance and...

Broker Director The Broker Director plays a critical role in driving profitable growth, strengthening broker partnerships, and protecting our clients. Reporting to the Broker & Market Leader, this role is responsible for managing strategic relationships with up to five key retail brokers and serving as a core member of a national broker coverage team. The Broker Director collaborates closely with internal partners and broker counterparts to deliver insights, deepen engagement, and accelerate growth. How You Will Make an Impact Drive profitable growth, retention, and optimal portfolio mix with assigned brokers. Lead execution of local market strategies aligned with national broker commitments. Maximize value from broker consulting and data services to generate actionable insights. Build and sustain strong relationships with internal and external stakeholders. Partner with Distribution, Product, Business Unit, and...

Description   The Senior Underwriting (UW) Officer, Excess Casualty, will report to the Executive Underwriting Officer of Major Accounts Casualty.  Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Excess Casualty portfolio, which services some of the largest companies in the U.S. The Senior Underwriting (UW) Officer, Excess Casualty, will work with the leadership team, deliver technical expertise, and serve as the point of contact for the frontline underwriting teams for all questions, key decisions, or referrals. The role will engage with various product sets in Umbrella, Excess, and Alternative Risk Transfer (ART).   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for assigned lines of business (lead umbrella/excess) in Majors Excess Casualty. Interacts independently with field...

Join us as a Claims Analyst IV, A&E to take on key responsibilities within a world-class claims function. Make your mark in Claims The Claims Analyst IV, A&E position is responsible for handling a caseload of pending and incoming architects & engineers professional liability claims. The analyst will determine coverage, evaluate liability, assess damages, establish appropriate reserves and handle all aspects of claims tendered on architects & engineers professional liability policies. The analyst will communicate extensively with insureds, brokers, and counsel to resolve matters and provide appropriate information and updates to all stakeholders. The analyst will also collaborate with underwriters and senior claims management as necessary to support the business. How you will create an impact Focused on Architects and Engineers, Lawyers, Accountants, and Real Estate, you will be responsible for a portfolio of claims from coverage inquiry through legal...