34 senior claims manager jobs found in Boston

We are seeking a Senior Private Client Relationship Manager to join our Private Client team. In this role, you will serve as a trusted advisor to high-net-worth individuals and families, delivering personalized insurance solutions and exceptional service. The ideal candidate brings deep expertise in complex personal lines insurance, a relationship first approach, and a proven ability to build lasting client partnerships while providing strategic risk management guidance. Your Impact Conduct comprehensive needs assessments to identify clients' unique risk profiles and insurance requirements across various lines (e.g., personal lines, specialty coverages, excess liability). Cultivate and maintain strong, long-term relationships with a portfolio of high-net-worth individuals and families. Develop and present tailored insurance solutions, demonstrating expertise in policy structures, coverage limits, and premium considerations. Act as the primary point of contact for clients,...

Description This a range posting. Candidates will be considered for the appropriate level depending upon experience and qualifications.   The Business Operations Lead / Manager for Risk Financing is responsible for strengthening the operational backbone of the Risk Financing function to execute on our vision. This role owns Standard Operating Procedures (SOPs), drives process optimization and innovation, reduces operational waste, whilst being aware of impact on other functions & teams.   The role combines operational leadership with strong reinsurance knowledge and data fluency, using insights to improve efficiency, transparency, and decision‑making across the end‑to‑end reinsurance lifecycle.   Job Responsibilities Operational Excellence & SOP Ownership Own, maintain, and continuously improve Risk Financing Standard Operating Procedures across the treaty lifecycle Fully document Risk Financing processes including leadership...

Company Details Gemini Transportation Underwriters  is a leading provider of excess liability insurance for companies in the transportation industry. We offer excess liability coverage for all types of vehicles and excess liability and railroad protection for freight and passenger railroads and public transit systems.  As part of W. R. Berkley Corporation, one of the nation’s premiere commercial lines property casualty insurance providers, we combine the resources of a Fortune 500 company with the underwriting expertise and personalized service of a specialty carrier.  We are pleased to underwrite and issue policies on behalf of Gemini Insurance Company*, also a W.R. Berkley member company, which carries an A. M. Best Financial Strength Rating of A+ (Superior) and a Financial Size Category of XV.  Company URL:             https://www.geminiunderwriters.com/ The company is an equal opportunity employee Responsibilities...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of highly complex commercial claims with large...

Description Do you want to be part of a dynamic, high-performing marketing team where creativity meets analytical rigor? Do you thrive at the intersection of paid media ownership and data-driven optimization? If so, we want to hear from you.   As an Associate Marketing Manager, Advertising and Social Media , you will serve as the primary owner of our paid advertising and organic LinkedIn programs for our Global Risk Solutions North America commercial insurance organization. You will play a key role in driving media strategy, managing end-to-end campaign execution, and optimizing performance across media channels. You will partner with Marketing Strategy, Creative Services, and cross-functional teams to develop and deliver advertising and social programs that drive brand awareness, consideration, and preference among insurance brokers and buyers and align to key business priorities.   If you are a strategic thinker, advertising-savvy executor, and...

Description Do you want to be part of a dynamic, high-performing marketing team where strategy meets technical execution? Do you thrive at the intersection of digital channel ownership and data-driven insights? If so, we want to hear from you.   As Associate Marketing Manager, Email & Digital Channels , you will serve as the  primary owner of our email marketing channel for our Global Risk Solutions North America commercial insurance organization. You will play a key role in driving strategy, managing end-to-end execution, and optimizing performance across our email program. You will partner with marketing managers, creative services, enterprise platform partners, and cross-functional teams to develop and deploy email strategies, campaigns, and digital experiences that align to key business priorities. Beyond email, you will bring your digital fluency to bear across our broader channel mix, including social media, advertising, and web, serving as a...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying flexibility of remote work for focused tasks and projects.   Job Introduction:  Do you have the skills and drive to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual...

The  IT Project Manager II  will lead and support complex cross-functional initiatives that advance the company’s modernization of core insurance systems and digital platforms. Additionally, this role will establish a traditional project management discipline, organizational change management, and Agile delivery practices to ensure technology programs are executed efficiently, within scope and budget, and aligned with Coverys’ mission to support the healthcare community through innovative insurance and risk management solutions.   The IT Project Manager II has a solid understanding of standard project and change management practices required to successfully execute technology initiatives, excels at stakeholder management, and can bridge the gap between business and technology teams in a dynamic, compliance-driven environment.    Essential Duties & Responsibilities Project Leadership & Delivery  Lead Duck Creek Upgrade for Coverys, through all stages of...

Description Vice President, Private Credit Strategy & Process Design Team: Loan Operations · Operational Strategy & Delivery Location: Boston, MA or New York, NY   About the Role   Liberty Mutual Investments (LMI) is seeking an experienced and strategic operations professional to join our growing Loan Operations team as Vice President, Private Credit Strategy & Operations. This is a senior, high-impact role and a key addition to a newly formed function being purpose-built to support the continued growth and build-out of a best-in-class loan operations platform.   This VP will serve as the operational lead for LMI's private credit process design and operating model evolution — responsible for ensuring that Loan Operations functions as an active, knowledgeable partner across the full private credit lifecycle, and that LMI's private credit operations keep pace with industry best practices, portfolio growth, and increasing structural...

Description Vice President, Loan Admin Oversight & Partnerships Team: Loan Operations · Operational Strategy & Delivery Location: Boston, MA or New York, NY   About the Role Liberty Mutual Investments (LMI) is seeking a detail-oriented and relationship-driven operations professional to join our growing Loan Operations team as Vice President, Loan Admin Oversight & Partnerships. This is a senior, high-impact role and a key addition to a newly formed function being purpose-built to support the continued growth and build-out of a best-in-class loan operations platform.   This VP will serve as the primary owner of LMI's loan administration relationships and the operational integrity of the loan book of record. The role is responsible for overseeing day-to-day loan administration performance, managing vendor and collaborator partnerships, and ensuring cross-system alignment across LMI's multi-platform loan operations environment. This role...

The Senior Director, Enterprise Process Improvement and Customer Service (Operations) is responsible for the strategic and operational oversight of the Policy Services Team, Client Services Team, Claim Loss History Reporting Team, and Enterprise Project Management Office. This role is focused on operations management, as well as planning, execution, and delivery of various process optimization projects and programs across the organization. This role is responsible for coordinating with other department leaders, ensuring operational support, assigning and managing operations and process optimization resources, preparing and monitoring budgets, identifying and mitigating risks and reporting on department/project progress and outcomes. They will develop and implement department policies, procedures, processes and controls. The Senior Director, Enterprise Process Improvement and Customer Service will ensure service excellence and alignment with the organizational strategies and...

Job Type: Permanent Build a brilliant future with Hiscox   Head of Platform: Traded Location: Boston, MA | Hybrid: 3 days/week in office The Role: This is a senior leadership role responsible for owning engineering quality, delivery, and platform evolution across Hiscox US’s traded policy portfolio. Reporting to the US Chief Technology Officer, this individual will lead the modernization of the traded application ecosystem and build a high-performing engineering organization that supports underwriters, data professionals, and operations teams. Based in Boston, this role is critical to enabling scalable, efficient, and digitally enabled growth across the traded book. Key Responsibility Areas: Platform Strategy & Modernization: • Define and execute a multi-year strategy to modernize the traded application suite, reducing technical debt and increasing platform agility. • Drive the evolution toward cloud-native, API-first, and event-driven...

Description This role works with the largest and most complex Construction risks to deliver Primary Casualty (WC, GL, Auto) for annual practice and wrap-up programs to these highly valued customers and prospects. This specific role will focus on our Large Construction portfolio, which serves many of the largest contractors in the U.S. This role will work with the leadership team, deliver technical expertise, and serve as a point of contact for the frontline underwriting teams on all questions, key decisions, or referrals. The role will also be involved in developing and implementing portfolio strategies to maintain and improve performance.   Job Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers' compensation, and lead/excess) in Large Construction. Interacts independently with field underwriters and directly with UW managers on all mandatory...

Description The Company: Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds—the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our...

Description The Position We are seeking a strategic  Investment Data Product Owner  with investment data expertise to lead the development and delivery of integrated data products that fuel LMI's investment process and businesses. This role sits at the intersection of investment teams, product, and technology, ensuring stakeholders have access to high-quality, actionable, and trusted data across Liberty's multi-asset-class investment portfolio. The Investment Data Product Owner brings understanding of market data services and platforms across the investment data landscape—spanning public and private markets—and translates business requirements and solutions into a product roadmap, owning the outcomes and value creation for both business and technical workstreams. In an Agile working environment, the Investment Data Product Owner leads a dedicated scrum team in story and backlog creation and oversees the implementation of data capabilities and features...

Senior Underwriter - North America Fronting At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to...

Description The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Risk Management portfolio which services some of the largest companies in the U.S.  The Senior Underwriting Officer, Risk Management will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation) in Majors Risk Management. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary...

Description The Company    Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate. Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....