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Dallas Full Time customer service team lead

23 customer service team lead jobs found in Dallas

Dual North American - Howden Group Holdings
09/18/2026  
Customer Service Team Lead
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Customer Service Team Lead Classification: Full -time, non-exempt Reports to: Service Center Supervisor Location: Dallas, TX, In-office Hourly rate: $26.00/hr. -$28.00/hr. Role overview We are seeking a highly skilled and motivated Customer Service Team Lead to join our team. The CS Team Lead will oversee the customer service operations, lead/mentor...
Dual North American - Howden Group Holdings Dallas, TX Full Time
Huntington
10/08/2026  
Sr. Manager, Data Protection
Description This position is an onsite position and available to be filled at any Huntington Corporate office location (see location options on posting) Summary: The Senior Manager, Data Protection is responsible for leading the strategy, governance, and operational execution of enterprise Data Protection and Privacy incident response operations. This role will report to the Director of Insider Risk and Data Protection and provide leadership across data security, privacy compliance, and data governance capabilities to ensure the organization's sensitive information remains protected. A successful candidate will partner closely with Cybersecurity, Legal, Privacy, Risk, Human Resources, Technology, Compliance, and business stakeholders to develop and mature enterprise-wide capabilities that protect customer, employee, and corporate data across on-premises, cloud, SaaS, collaboration, and endpoint...
Huntington Dallas, TX Full Time
Cotality
10/02/2026  
Manager, Customer Care - Tax Escalations
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...
Cotality Dallas, TX Full Time
Freeway Insurance Services America
09/24/2026  
Store Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $18 - $22 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital...
Freeway Insurance Services America Dallas, TX Full Time
Liberty Mutual
09/14/2026  
Remote Inside Sales Representative
Description Apply Today – Training Classes Begin in October and November 2026!   Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!   Key Date: Unlicensed Class: October 19, 2026 Licensed Class: November 2, 2026   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a...
Liberty Mutual Dallas, TX Full Time
UFG Insurance
08/21/2026  
Lead General Adjuster
UFG is currently seeking a Lead General Adjuster - Field who will be responsible for handling Regional, and as needed, company-wide large property losses.  The adjuster is responsible for determining the exposure, evaluating the loss and bring about a timely resolution.  In addition to providing exceptional customer service, this adjuster is responsible for controlling expenses and eliminating leakage associated with large property losses.  This adjuster will serve as the CAT Coordinator for designated catastrophes.           **The ideal candidate will be located in Dallas, TX area**  Essential Duties & Responsibilities: Handle large property losses within the region or elsewhere as needed in adherence with Claims Best Practices & Claims Gold Standard reserving. CAT coordinator for designated catastrophe in compliance with UFG’s Catastrophe Plan. Responsible for the oversight of UFG’s Catastrophe Plan and an annual review and update as needed....
UFG Insurance Dallas, TX Full Time
Jewelers Mutual
07/28/2026  
Insurance Advisor
Summary: The Commercial Lines Insurance Advisor manages a portfolio of mid-to-large revenue tier clients while also generating new business opportunities. The ideal candidate will possess a strong background in insurance, exceptional relationship-building skills, and a proactive approach to client management and business development.  Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for...
Jewelers Mutual Dallas, TX Full Time
Hallmark Financial
06/04/2026  
Product Director, Personal Lines
Job Description: Position Summary The product director’s primary responsibility is managing profit and loss for specific states and line of business assignments.  Uses rate making tools, such as rate indications, product distribution reports, retention analysis, claims severity reports and on level rate relativity reports to increase written premium and profit margins.   Handles compliance, underwriting and forms development and maintains procedures that address compliance within the department. Essential Duties and Responsibilities include the following.  Other duties assigned as needed. Work closely with cross-functional team members to develop and execute business plans, including creation of annual growth, retention and profit forecasts. Provide senior leadership and field with regular assessment of financial results and both lag and lead indicators of future performance. Recommend and implement corrective actions to improve results. Build productive...
Hallmark Financial Dallas, TX Full Time
Huntington
10/10/2026  
App Integration Engineer - IAM
Description Summary: The IAM Engineer - Senior serves as an Identity and Access Management (IAM) engineer for the bank.  Leads delivery and implementation of Role Based Access Controls (RBAC) for applications, infrastructure and business groups. Works with Portfolio Manager to deliver IAM projects and key milestones. Creates automated processes to deploy RBAC framework. Works closely with Infrastructure and application teams to define/document roles, resource groups, user accounts, and entitlements for approved projects. Duties & Responsibilities: Leads delivery and implementation of IAM technologies across the bank Develop and support SailPoint IIQ application onboarding integrations Configure connectors, workflows, rules, and access review capabilities Partner with application teams to define onboarding requirements and access models Support testing, deployment, and ongoing optimization of...
Huntington Dallas, TX Full Time
Allstate
10/03/2026  
Market Development Team Leader
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Regional Marketing Manager Associate Manager is responsible for managing and directing a team of marketing team members, Marketing Development Managers, to develop and execute regional marketing strategies that drive sales and growth. This role oversees the Retail Sales regional marketing plans, has oversight for local marketing budgets, and tracks ROI of marketing spend. This position will have both a direct and dotted line matrix reporting structure that supports the entire Retail Sales footprint. Key Responsibilities: • Experience building and leading geographically diverse...
Allstate Dallas, TX Full Time
Huntington
09/30/2026  
Regional Sales Advisor - Merchant Services
Description Summary: Responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the business/middle market space.  This role will also partner with business bankers to identify new sales opportunities for merchant services while also coaching partners, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping partners engaged by referrals and calling efforts. Duties and Responsibilities: Actively prospect and build relationships with new clients, converting leads into valuable partnerships.  Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, automated clearing house (ACH) and navigate complex hardware and software needs. Build pipeline, convert leads, navigate complex hardware and software needs, and...
Huntington Dallas, TX Full Time
Cotality
09/29/2026  
Inside Sales- Business Development Representative- Hunter
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...
Cotality Dallas, TX Full Time
Higginbotham
09/23/2026  
Sr. Account Manager, Employee Benefits
Position Summary: The Senior Account Manager position maintains a professional relationship with our clients through exceptional customer service. Senior Account Managers are assigned a book of business comprised of mainly level-funded and self-funded accounts. They are responsible for obtaining clients’ trust by meeting their needs and expectations. They are also responsible for supporting our sales Agent(s) in producing new business and renewing existing business. Senior Account Managers serve as advocates to our clients and their employees through positive relationships with the various carriers and continuous education. Essential Tasks: Acts as the primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances Comprehensive knowledge and execution of self-funded accounts Handles or refers all service requests by our clients Initiates and handles marketing of accounts...
Higginbotham Dallas, TX Full Time
Jewelers Mutual
09/14/2026  
Marketing Operations Intern - Summer 2027
Summary Jewelers Mutual’s Marketing Operations Internship is designed to provide you with a challenging and rewarding experience, helping you acquire hands-on project management experience that is essential to the marketing team. This program is ideal for students who are looking to grow their experience with marketing project management, process flow, and vendor/creative management. If you're the natural problem-solver and planner among your peers and are eager to translate those skills into a career in marketing operations and project management, this is the perfect opportunity for you! We need someone who adapts quickly to new processes and information, who loves to think through more efficient processes, and is excited to be an integral part of keeping projects flowing smoothly for our creative and marketing team. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With...
Jewelers Mutual Dallas, TX Full Time
Jewelers Mutual
09/11/2026  
Marketing Strategy Intern - Summer 2027
Summary Jewelers Mutual’s Marketing Strategy Internship offers an opportunity to gain hands-on experience supporting strategic marketing initiatives across multiple business units. The Marketing Strategy Intern will work alongside marketing partners to help plan, execute, and measure marketing programs that drive business performance. This role is ideal for a student interested in learning how marketing strategy connects to business goals and how cross-functional collaboration brings those strategies to life. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously...
Jewelers Mutual Dallas, TX Full Time
Higginbotham
09/09/2026  
Sr. Financial Analyst
Position Summary: The Senior Financial Analyst is responsible for underwriting renewal projections on various group sizes, building premium equivalents, self-insured feasibility, contribution analysis, plan evaluations, and handling other analytic requests as needed. Aiming to help educate our producers, account management, and clients in understanding their benefits programs, renewals, and provide negotiation points to justify lower renewals. Tasks: Evaluates the financial risk of medical & ancillary benefits for clients and prospective clients Proficiently communicates with internal/external customers using web-based tools Uses group experience and demographic analysis to drive future strategies such as plan changes, stop loss levels, funding changes, & contributions Creates RFPs for carriers and manages the financial part of the renewal Evaluates and explains financial analyses to internal benefit analysts/producers Presents explanation of financial...
Higginbotham Dallas, TX Full Time
Cotality
09/05/2026  
Contact Center Customer Care Associate
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...
Cotality Dallas, TX Full Time
Cotality
09/05/2026  
Senior Professional, Software Engineer
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...
Cotality Dallas, TX Full Time
RLI
07/15/2026  
Technical Underwriting Manager - Inland Marine
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Dallas, TX Full Time
Allstate
05/03/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. Licensed Insurance Sales Representative (Remote / Home-Based) Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated...
Allstate Dallas, TX Full Time

 

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