23 customer experience representative jobs found in Daytona Beach

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a M365 Senior Engineer to join our growing team in Daytona Beach, FL or Plano, TX.     The Sr. Cloud Engineer is responsible for the day-to-day operations and support of enterprise productivity and collaboration of cloud technologies. This role helps ensure Microsoft 365 and related workplace platforms remain stable, secure, and aligned with business needs.     Collaboration and Support: The Sr. Cloud Engineer works closely with infrastructure teams, profit centers, the Service Desk, and Level 2 Microsoft 365 support staff augmentation to resolve operational issues and improve service delivery.     Technical Leadership: Serving as a subject matter expert, this role contributes to enterprise workplace and collaboration projects, provides...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Digital Operations Center Leader   to join our growing team in   Daytona Beach,   FL   or Plano, TX !         The Digital Operations Center Leader   is responsible for   defining and executing the enterprise strategy for proactive service operations, reliability engineering, and digital operational excellence. This leader will transform a traditional command center into a modern, intelligence-driven Digital Operations Center (DOC) that   leverages   observability, automation, AI, and predictive analytics to deliver exceptional teammate experiences while improving enterprise service reliability.     This role provides strategic oversight of the enterprise Digital Operations Center, Major Incident Management, Monitoring & Observability,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   an   Insurance Placement Specialist   to join our growing team in   Daytona Beach, FL!             We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and   aren’t   afraid to take risks. We are driven to set goals high and aim even higher.         How You Will Contribute:       Evaluates the customer’s current coverage compared with the quotes received through the insurance marketing process   Develops carrier relationships and negotiates with underwriters and brokers to...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Agency Bill Invoicing Analyst to join our growing team in Daytona Beach, FL . Brown & Brown Insurance is seeking an Agency Bill Invoicing Analyst to join our team! This individual will be based in our Daytona Beach, Florida office and will be responsible for monitoring and recording invoicing activity in accordance with established company practices and timelines.  How You Will Contribute Review insurance documents to ensure agency bill transactions are entered accurately. Process agency bill transactions and provide invoices to account managers timely. Ensure all support for transactions is processed and filed accurately and timely in ImageRight. Collaborate with service team members to resolve transaction errors. Build courteous and successful relationships with various office...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Vice President, Head of Investor Relations to join our growing team in Daytona Beach, FL! Reporting directly to the Chief Financial Officer, the Head of Investor Relations leads the Company’s investor relations strategy, external financial narrative, analyst engagement, and executive communications on financial performance and long-term value creation. This person is a trusted advisor to the CFO and senior leadership, ensuring investors, analysts, rating agencies, and other external stakeholders have a clear and accurate understanding of Brown & Brown’s business model, financial results, strategic priorities, and long-term growth profile. By reducing information asymmetry and strengthening market confidence, this role will support a lower cost of capital, stronger valuation multiples and increased...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   an   Asse t   Manager   to join our growing team in   Daytona Beach, FL   or Plano, TX !         The Asset Manager owns the enterprise hardware IT Asset Management   function from   end to end: the policy and standards that govern it, and the day-to-day operations that run it. This role is the single accountable owner for hardware asset record accuracy and for the effective daily execution of asset lifecycle operations across a distributed, acquisition-driven environment supporting 20,000+ teammates across 500+ locations. The role oversees all hardware assets from end user devices like laptops to network and infrastructure assets.     How You Will Contribute:       Hardware asset management operations (primary focus)...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Technical Incident Commander   to join our growing team in   Daytona Beach, FL   or Plano, TX !         The Technical Incident Commander is accountable for driving the end-to-end management of major incidents across the enterprise, ensuring rapid containment, effective communication, and full resolution with minimal business impact. This role serves as the command center during high-severity events, coordinating technical teams, stakeholders, and executive audiences with clarity and composure.     The Technical Incident Commander   operates   at the intersection of technical depth and operational excellence, setting the standard for how the organization responds to, learns from, and prevents critical service disruptions.     How You...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a S enior Security Analyst   to join our growing team in Daytona Beach, FL  or Plano, TX.   The Security Analyst supports the organization’s security posture through continuous monitoring, analysis, investigation, and response to cybersecurity threats and suspicious activity. This position within the Office of the CISO focuses on security operations, threat intelligence, incident triage, alert validation, log analysis, and coordination across security and technology teams to improve detection and response capabilities. The Security Analyst reports directly to the Global Director of Security Operations and Incident Response and helps the organization prevent, detect, contain , and respond to threats through disciplined analysis, documentation, and operational support. In...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Direct Bill Analyst to join our growing team in Daytona Beach, FL! The Direct Bill Analyst is responsible for processing all phases of direct bill reconciliations for the offices within the Retail division in accordance with established company practices and timelines. Essential Duties and Responsibilities: Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner. Collaborate with profit centers to resolve billing errors. Build courteous and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is s eeking a Senior Accountant to join our growing team in Daytona Beach, FL .     This individual will be based in our Daytona Beach, Florida office. The Senior Accountant will perform operational, transactional, and technical accounting activities in accordance with established policies , procedures, and objectives .  Responsible for adherence to quality control standards – both corporate and industry directed.     How You Will Contribute :   Complete monthly journal entries    Assist with full cycle month end close functions in Agency and ERP systems   Reconcile balance sheet and other accounts monthly and as needed    Run monthly close reporting   Meet strict deadlines   Ensure...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Staff Accountant   to join our growing team in   Daytona Beach, FL!         The Staff Accountant will perform operational, transactional, and technical accounting activities   in accordance with   established   policies , procedures, and objectives .    Responsible for adherence to quality control standards – both corporate and industry directed.     How You Will Contribute:       Assist   with full cycle month end close functions in Agency and ERP systems.   Reconcile bank accounts and all cash transactions, balance sheet s,   and other accounts monthly and as needed.     Run monthly close reporting.   Review and decision positive pay files daily.   Ensure all support for transactions is...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Staff Accountant   to join our growing team in   Daytona Beach, FL!         The Staff Accountant will perform operational, transactional, and technical accounting activities   in accordance with   established   policies , procedures, and objectives .    Responsible for adherence to quality control standards – both corporate and industry directed.     How You Will Contribute:       Assist   with full cycle month end close functions in Agency and ERP systems.   Reconcile bank accounts and all cash transactions, balance sheet s,   and other accounts monthly and as needed.     Run monthly close reporting.   Review and decision positive pay files daily.   Ensure all support for transactions is...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a   Sr. Network Engineer   to join our growing team in Daytona Beach, FL or Plano, TX.       The Senior Network Engineer's primary responsibilities include all planning, design, implementation, optimization, and maintenance of the B&B network Will form and follow a standards-based architecture and design philosophy to assure the overall health, security and scalability of the network infrastructure.     How You Will Contribute:       Works with the business to extract IT requirements to determine network solutions   Analyzes business requirements and translates them into network solutions   Articulates network solutions to the business in a clear and concise manner   Produces detailed network design...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Disaster Recovery and Resilience Engineer to join our growing team in Daytona Beach, FL  or Plano, TX.   The DR and Resilience Analyst owns the operation and governance of Brown & Brown's enterprise disaster recovery program end to end, from application intake and Business Impact Analysis through tiering, recovery plan currency, test scheduling, annual recertification, evidence, and executive reporting.   The core work is driving completion across an organization that does not report to this role. Success is measured in coverage, currency, and closure, not in activity.   During a declared event, this role serves as a Scribe within the incident command structure, owning the contemporaneous decision log that supports post-incident review, regulatory...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Deposit Specialist to join our growing team in Daytona Beach, FL. The Deposit Specialist is responsible for processing all phases of direct bill reconciliations for the offices within the Retail division in accordance with established company practices and timelines. How You Will Contribute: Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner. Collaborate with profit centers to resolve billing errors. Build courteous and successful relationships...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Direct Bill Analyst to join our growing team in Daytona Beach, FL! The Direct Bill Analyst is responsible for processing all phases of direct bill reconciliations for the offices within the Retail division in accordance with established company practices and timelines. Essential Duties and Responsibilities: Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner. Collaborate with profit centers to resolve billing errors. Build courteous and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Director, IT Vendor Management to join our growing team in Daytona Beach, FL or Plano, TX!         The Director of IT Vendor Management within the Office of the Chief Information Officer (OCIO) is responsible for establishing and leading the vendor management strategy, governance, and performance oversight for all technology suppliers. This role ensures that third-party relationships deliver maximum business value, minimize risk, and align with enterprise technology and financial objectives .   The Director will oversee the full vendor lifecycle—from sourcing and contracting through performance management and renewal/exit—while partnering closely with IT, procurement, legal, finance, and business stakeholders.       How You Will...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Assistant Real Estate Manager to join our growing team! In this fully remote role, you’ll support a fast-moving transaction pipeline (~100 deals/year) - renewals, relocations, expansions, consolidations, and exits - partnering with our national brokerage firm and internal leaders to deliver clear recommendations, keep deals on track, and ensure our CoStar system-of-record stays accurate and decision-ready. How You Will Contribute:   Manage a high-volume transaction pipeline (renewals, relocations, expansions, consolidations, exits) and drive milestones from strategy through execution. Coordinate day-to-day deliverables with the national brokerage partner, landlords, and vendors; ensure consistent templates and complete deal files. Build decision packages summarizing options, economics,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a transformational and results-oriented Senior Director, Technology Solutions to lead the strategy, delivery, and ongoing management of enterprise platforms supporting our shared services organizations, including Teammate Resources (HR), Finance, Legal, and other corporate functions . Reporting directly to the Chief Information Technology Officer, this leader will be responsible for the technology vision, roadmap, governance, and operational performance of our shared services technology ecosystem. The role will serve as a trusted business partner to the Chief People Officer, Chief Financial Officer, Chief Legal Officer, and their leadership teams , ensuring technology investments enable business growth, operational efficiency, compliance, and an exceptional teammate experience. The ideal...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Director of Strategic Sourcing and Purchasing   to join our growing team in   Daytona Beach, FL !     The Director of Strategic Sourcing & Purchasing is responsible for leading the strategic sourcing, vendor management, and procurement operations across the organization, ensuring alignment with the company's goals, regulatory requirements, and operational needs. The Procurement Leader collaborates cross-functionally with business units such as IT, Claims, Underwriting, Legal, Operations, and Supply Chain to align procurement objectives with broader business goals. Strong leadership, strategic thinking, and analytical skills are essential to drive continuous improvement and maximize value from the supply base. The role demands a deep understanding of our business and...