7 customer center technical analyst jobs found in Detroit

This position is responsible for supporting clinical and operational processes for clinical pharmacy Star measures within Medicare. The Senior Pharmacy Technician will execute member interventions to resolve any barriers preventing a member from becoming adherent to their medication regimen. This position will also be responsible for making and/or triaging calls to appropriate staff based on the complexity of the call. The Pharmacy Technician will interact with pharmacists, interns, pharmacy students and analysts to support current programs and assist in quality reviews to ensure continued process improvement. Monitors and liaises toll free call center, handle in-coming and make outgoing member, provider and pharmacy calls Assist leadership by investigating challenges and issues to determine root cause and recommend innovative solutions to bring resolution Independently address and resolve adherence barriers at the member, provider or pharmacy, including...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates for this role must reside within a commutable distance of the Oakland County Detroit, Michigan area for consideration and have a valid state driver's license. Metro Detroit Field Property Claim Specialist -AAA The Auto Club Group Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Review assigned claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   This is a hybrid position reporting to an office once a month. Senior Trial Attorney – AAA/The Auto Club Group Reports to: Supervising Practice Leader Responsible for litigation of Circuit and Federal cases of unlimited exposure where there is a multiplicity of complicated legal and factual issues involving the more serious injuries, excess damages, and high exposure litigation of identified legal issues which the Company may pursue through the appeal process. To support those duties, we are applying a monthly cap on new case assignments. Primary Duties and Responsibilities: Case Management and Preparation: Analyzes, files, reviews all allegations, and renders legal opinions to Claims personnel regarding evaluation and disposition of...

The Actuarial Consultant is responsible for the initiation, organization and analysis of non-routine actuarial research used for analysis including but not limited to valuations, financial reporting and forecasting, trend analytics, and pricing. Utilize advanced actuarial concepts to design and perform complex analysis, conduct research and make recommendations to leadership.  Ensure completeness, accuracy and appropriateness of all insurance data used in the production of outputs; recommend improvements to data as needed.  Independently recommend specific course of action; consider internal, external and customer impacts. Independently communicate to stakeholders.  Define scope of major projects and coordinate completion.  Assess and implement efficiency enhancing processes where available.  Respond to requests from internal departments; prioritize and review work of peers for actuarial soundness.  Drive key department processes. May provide technical guidance to and...

Description The Technical Consultant II provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships.   ***Must have property and casualty experience****   Responsibilities:   Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates...

Why GMF Technology? Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Detroit, MI or Arlington (AOC1), TX office. Please note: We are unable to provide any type of sponsorship for this position currently.  About The Role: The Senior Microsoft 365 Business System Analyst is a senior technical specialist responsible for architecting,...

Responsible for financial performance functions, including budgeting and forecasting, performance metrics, and assisting with the planning, organizing, and directing of the company’s financial plans and policies. This position is responsible for the customer experience related to financial analyses and reporting and ensures financial viability through proactive analysis and sound administration of policies and procedures. This role is responsible for communication and coordination of financial matters with Senior Health Services executive leadership. This position also supports the establishment of the financial vision and strategic direction of the business unit in support of corporate goals and objectives, and implements and monitors leading and lagging KPIs to assist leadership in directing outcomes RESPONSIBILITIES/TASKS:  Build influential partnerships across the enterprise and provide a profit and loss perspective.  Oversee how the parent company of Blue Cross Blue...