76 jobs found in Detroit

Department Summary The department serves as Commercial Markets’ dedicated labor relations function, building and maintaining trusted relationships with labor organizations across Michigan while providing specialized support to UAW Union Benefit Representatives. The Sr. Auto Account Representative plays an important role in retaining key labor-based business relationships, strengthening stakeholder trust, improving member support experiences, resolving issues proactively, and aligning labor organizations, employers, and Blue Cross. Responsibilities include relationship management and stakeholder engagement. Supports communication, issue resolution, renewals, and information coordination. Provides field servicing and advisory support for UAW Benefit Representatives and labor organizations. Participates in and supports labor-sponsored education, training, and conference activities.   Responsible for providing Best in Class services for the Auto/UAW Retiree Medical...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a...

Department Preferences Experience as a Content Writer, Email Copywriter, or Digital Copywriter   Responsible to write, edit and proofread content for a variety of highly visible internal and/or external communications. Research and produce communications content that is informational, educational and drives engagement. Collaborate with internal and external audiences about communications content. Support the development of communication plans and timelines. Maintain an understanding of the corporate communications strategy and standards to support the development of communication plans that support strategic initiatives. Proofread internal and external communications content for clarity, tone, style and grammar to ensure communications are high quality and results oriented. Research targeted audiences and suggest communication channels. Create and maintain a mass communications database and design of electronic media....

Customer Service Rep I Full-time Department Hours of Operations: 8:00 am to 5:00 pm (Shift bidding process based on seniority) Detroit, MI Assessment required-  Customer Service Rep   Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected inquiries.  Primarily evaluates membership issues/inquiries and price/adjudicates low complexity claims/inquiries.  Interact with others inside and...

Why GM Financial?   GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.   At GM Financial, our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.   Our Purpose: We pioneer the innovations that move and connect people to what matters. This position will be posted until filled. About the role The Risk Consumer Intern supports consumer risk and portfolio management activities by assisting...

Description Summary:   The Commercial Portfolio Manager Portfolio Manager II – CIP is considered a market and industry resource, providing expertise and advisory guidance in complex debt and capital solutions. Duties & Responsibilities: Manages a portfolio of commercial customers in partnership with the relationship manager. Will have highly visible role in managing the customer relationship along with the relationship manager assigned to the account. Service, deepen, and retain assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities. Optimize customer relationships working directly with Relationship Managers to grow fees, deposits, and portfolio revenue. Own primary responsibility for the credit quality and monitoring of Commercial portfolio risks.  Will be responsible for risk rating new credits and ongoing updating of risk...

Responsible for making recommendations on highly consequential matters, with long-term implications for the organization including setting enterprise priorities, development of strategies and assessment of strategic investments and partnerships. Consider market trends and changes, identify, prioritize and develop strategies to enable the future state of Blue Cross Blue Shield of Michigan (BCBSM), Blue Care Network and its subsidiaries. Frame and drive thorough analysis to develop recommendations of strategy development opportunities. Support teammates in leading the business through strategy development and on to execution. Develop statistical and financial models in Excel and other tools to project the impact of market events, competitor actions, strategic initiatives, and new business opportunities on metrics such as membership, cost to serve, and margin; evaluating potential actions and developing recommendations. Create executive level presentations and correspondence to...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research....

Department Preferences Advanced technical abilities, including expert level Excel skills Experience with membership reporting preferred Experience creating dashboards and pivot tables within Excel strongly preferred Experience with Salesforce preferred Obtain and analyze program specifications to develop contract language, proposal summaries and benefit comparisons relating to major accounts.  Coordinate implementation of new group and/or group wide changes with appropriate programs. Analyze, investigate, formulate, develop and initiate system changes to improve quality, processing time, and efficiency and benefit accuracy. Coordinate and draft all customized and standard proposal components. Coordinate account specific maintenance requests and maintains appropriate tracking logs.   Provide technical expertise related to proposal development, finalization and sales presentations to sell and promote new or modified BCBSM programs. Attend meetings with...

Description Position Summary The Executive IT Support Specialist provides responsive, discreet, and professional technology support to executive leadership, senior management, board members, and other designated VIP stakeholders. This role ensures a secure, reliable, and seamless technology experience across devices, collaboration tools, meeting spaces, remote work environments, travel scenarios, and critical business events. The position requires strong technical troubleshooting skills, sound judgment, executive presence, confidentiality, and a service-focused approach in a fast-paced corporate environment. Essential Duties and Responsibilities Provide professional executive technical support through in-person, remote, phone, and on-demand channels. Respond quickly and professionally to issues affecting executive productivity, business continuity, travel, meetings, presentations, or time-sensitive...

As an Intern, you will help support the team by pulling reports from internal reporting tools to support leadership, assist with weekly employee education, employee incentive programs, and helping support other individuals on the team. This position will be located in Detroit but will require travel for in-person staff meetings. Interns complete required deliverables in a timely manner. In addition, interns provide support to analysts, senior analysts, and project consultants that helps maintain team momentum and allows staff to stay focused on higher-priority work. The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning...

The Learning and Development Intern will play a key role in supporting a team of instructional designers and learning and development professionals. This internship offers hands-on experience in the creation, delivery, and management of educational materials, as well as exposure to best practices in instructional design and adult learning. As an intern, you will:  •    Collaborate with instructional designers to design and develop training programs, job aids, and multimedia content. •    Support the implementation of instructional design best practices, including the ADDIE model (Analysis, Design, Develop, Implement, Evaluate).  •    Assist in managing project timelines, tracking deliverables, and maintaining documentation. •    Participate in team meetings, brainstorming sessions, and feedback reviews to enhance learning products. •    Research emerging learning technologies and recommend innovative solutions for course delivery. •    Ensure all learning materials meet...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

The Social Media Content Publishing Specialist translates brand and enterprise content into engaging, platform-appropriate social media experiences through content packaging, publishing, optimization and light creative development. Manage the publishing workflow for BCBSM and AHM social media channels, ensuring content is scheduled, optimized and delivered accurately across platforms. Translate brand journalism, corporate communications and enterprise content into channel-appropriate social media formats that support engagement and business objectives. Maintain and steward the social media content calendar, coordinating publishing schedules, approvals and platform-specific requirements. Write and adapt social media copy that reflects brand voice while aligning messaging to audience needs and platform best practices. Create and edit social media content using existing templates, approved brand assets and user-friendly design tools such as Adobe Express, Canva or...

Responsible for supporting the delivery of consultative services to executive leadership on a broad range of strategic, organizational, and operations effectiveness issues resulting in significant improvements, regulatory compliance, and positive financial outcomes to organizational processes. Responsible for documenting, periodically or as-needed, transactional processes with boundaries, key steps, inputs, outputs, information technology systems, and other relevant information to facilitate process improvement discussions with executive leaders.   Responsible for monitoring and assessing emerging and existing technology developments (e.g., robotics, artificial intelligence, analytics, natural language processing, lean methods) to assess applicability across company for core business process, efficiency, capability, and performance improvements.     Responsible for analyzing processes to identify inefficiencies, capability gaps across people, process, technology,...