17 operations manager jobs found in Detroit

Department Preferences Blue Cross Blue Shield of Michigan is looking for a motivated and curious Analytics Manager to define analytics strategy for the growing ACA Individual market segment. In collaboration with segment leadership, the candidate will be responsible for defining analytic and reporting priorities for the segment. With matrix partners and teammates, they will define reporting needs within and outside the segment and ensure segment needs are addressed. With their team, the candidate will be responsible for developing, operating, and maintaining analytic capabilities that fall within their team’s scope. They will use their capabilities and other sources to develop insights to inform executive decision making regarding product, marketing, distribution, and participation. The ideal candidate will bring several years of experience in government health programs, especially the ACA Individual market.   ACA market experience Familiarity with writing code (R,...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates must reside within the metro Detroit Michigan area for consideration and have a valid state driver's license. Preferred candidates should reside in Oakland, Macomb, or Wayne County. Metro Detroit Field Property Claim Specialist -AAA The Auto Club Group Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Review assigned claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create...

We are looking for a Product Manager to lead the mobile app product strategy and experience for both iOS and Android platforms.  In this role, you will define and drive the mobile roadmap, translating organizational goals and member needs into a cohesive, prioritized product vision that delivers measurable outcomes. Define and evolve the digital product vision for unauthenticated .com experiences, including marketing pages, acquisition flows, and onboarding journeys, informed by customer research, competitive analysis, and market trends. Own and maintain a prioritized product roadmap aligned to business OKRs; communicate progress, tradeoffs, and outcomes to leadership and governance stakeholders. Drive conversion rate optimization strategy across the funnel identifying friction points, defining hypotheses, and partnering with analytics and UX teams to improve acquisition and onboarding metrics. Establish feature definitions, acceptance criteria, and success metrics...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates for this role must reside within a commutable distance of the Oakland County Detroit, Michigan area for consideration and have a valid state driver's license. Metro Detroit Field Property Claim Specialist -AAA The Auto Club Group Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Review assigned claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Description Paralegal II – The Auto Club Group What you will do: This is a hybrid position reporting to our Troy, Michigan office location approximately once a month. Under direction and guidance of the organization’s attorneys, performs a variety of intermediate to complex law-related tasks in support of legal matters.  Conducts legal research, investigate issues and drafts/prepare legal documents to support attorneys and contract administrators.  Supports all aspects of document discovery, including e-discovery, document management, the litigation hold process, and document production.  Assists counsel with the coordination of responses to subpoenas, demand letters, legal correspondence, and discovery demands, etc.  Manages daily activities of...

Description Summary: Huntington Bank’s Internal Audit Department is searching for an Audit Project Manager with a passion for identifying and mitigating business risk. Serving as an advisor to your business segment, the Project Manager becomes both a subject matter expert in their designated field and a solid line of defense against threats, trusted by colleagues across the bank and external regulators. From initial scope to final report, you will manage and coordinate financial and operational audits that ensure Huntington’s compliance with policies, procedures, and laws. You will collaborate with colleagues across the Audit Department and the wider organization to learn key business processes, test and document results, and communicate with your stakeholders.  Our team works collaboratively and is driven by results, but we are flexible to our colleagues’ needs. Work schedules and locations are customized to...

Shift – Flex time 7:00am-8:30am. 7:00am-3:30pm; 7:30am-4:00pm; 8:00am-4:30pm; 8:30am-5:00pm M-F. Shift bidding process based on seniority.  Site/Location: Detroit, MI     Develops and coordinates all computer schedules to ensure accurate, efficient, and timely production job processing across all processing platforms within Operations Center. Conducts in-depth analysis on all scheduling failures and responds accordingly to correct the failure and ensure plans are in place to prevent reoccurrence. Performs impact analysis on potential scheduling changes and makes improvements where applicable. Manages batch job schedules and calendars for all application systems to ensure timely processing and compliance with quality control standards. Reviews production results to determine accuracy of schedules and successful job/task/event completion. Creates and updates production schedules across a multi-platform environment for a 24x7 operation. Acts as the liaison for establishing...

Why GM Financial?   GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.   At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.   Our Purpose:  We pioneer the innovations that move and connect people to what matters   This position will be posted until filled. About the role: The AVP Finance is responsible for the daily direction and development of departmental...

Blue Cross Blue Shield of Michigan (BCBSM) has an exciting Technical Lead opportunity within the Service Engineering group. About the Role:   The Technical Lead will plan, build, and run the design & implementation of BCBSM’s enterprise-wide DRM (Disaster Recovery Management) program, including testing, policies, maturity models, methodologies, sourcing strategies, plans, metrics and scorecards for all components of the program. In this Technical Lead opportunity, you will: Provide recommendation for prioritization of IT initiatives based on disaster recovery/business resiliency needs, IT workload, and budget.  Review, analyze and finalize cost estimate plan for DR team/systems. Provide technical guidance on the business impact and opportunities. Develop and present proposals for modifications or replacement systems to improve business results.  Recommend options, identify risks and analyze cost vs. benefits. Work with Business and Technical application owners in...

Position Title Assistant Branch Manager   Location Detroit, MI 48201   Job Summary The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.   Job Responsibilities: JOB RESPONSIBILITIES Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).  Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Sales Leadership and Coaching: Support in the coaching, development and mentorship of the team members. Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver...

Departmental Responsibilities: Develop, maintain, publish, distribute, and manage EIS policies, standards, guidelines, and procedures. Provide guidance on policy requirements, interpretation, and compliance. Provide strategic input to the development and enhancement of EIS policies, standards, and procedures to ensure accuracy, consistency, and simplification. Proactively identify continuous-improvement opportunities related to policy compliance, reviews, and supporting documentation. Engage key stakeholders and entities to track and influence implementation of policy requirements. Lead and participate in governance engagements related to EIS policies and supporting documents. Coordinate with key stakeholders and entities to deliver timely communications (e.g., newsletters and announcements). Coordinate across entities on policy and standard language to ensure consistency and alignment. Manage the policy and process management lifecycle for BCBSM and...

Departmental Preferences: Intermediate ability to identify, evaluate, and integrate generative AI tools (e.g., AI coding assistants, chat-based models) into team workflows to enhance software development, analytics, documentation, and overall productivity, while maintaining code quality, security, and adherence to engineering best practices Demonstrated experience establishing and enforcing team-level generative AI guidelines, including coaching staff on responsible use, ensuring all AI‑generated code and content is thoroughly reviewed, validated, and understood before adoption, and maintaining compliance with corporate GenAI and data governance policies   Responsible for solving highly complex business cases by understanding problem statements and conditions to generate workable hypotheses and solve by creating data driven models. Leads data discovery and analyses, integrates and prepares large and varied datasets, and builds specialized databases and computing...

Shift – 8:30am-5:00pm M-F; shift bidding process based on seniority. Site/Location: Detroit, MI Status – Regular Full Time       Provide thorough analysis and investigation of authorization requests for specialized medical/surgical/outpatient procedures in an expeditious and accurate manner ensuring provider, hospital/facility, Primary Care Group (PCG), and member quality customer service. Provide information and assistance pertaining to the Medical Management program to providers, hospitals, PCGs and members. Assess and investigate requests for medical service authorization and authorize select services that do not require clinical judgment. Collect and record appropriate data to issue authorization and route request for services that require medical review to appropriate team member(s).  Facilitate communication with providers regarding status on authorizations and referrals. Identify relevant issues and route to appropriate department for action and resolution....

WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager in Michigan!  This individual will be responsible for business development efforts and brand strategy within a specified territory.  This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance. You'll stay ahead of competitive intelligence and help prevent production barriers, as well as develop opportunities to improve ease of doing business with BHHC and provide input to improve overall customer experience.  Frequent travel within a specified territory required.   Must be legally authorized to...

Why GMF Technology? Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Detroit, MI or Arlington (AOC1), TX office. Please note: We are unable to provide any type of sponsorship for this position currently.  About The Role: The Senior Microsoft 365 Business System Analyst is a senior technical specialist responsible for architecting,...

Shift – 7:00am-3:30pm M-F Site/Location: Detroit, MI     This position is responsible for the safe, reliable, and efficient installation, operation and maintenance of data/voice premise distribution systems and electrical distribution systems, and a variety of facility systems and components critical to servicing company internal and external customers. Respond to all site emergencies, implement industry and corporate standards into the workplace, and provide documentation for all data, voice and electrical systems. Perform an assortment of duties related to the design, installation, maintenance, troubleshooting and repair of building electrical systems, communication systems, and equipment. Perform duties in a manner that maximizes efficiency, employee and environmental safety, and continuity of services to facility occupants. Perform preventative maintenance and repairs to a wide variety of systems and components. Complete an assortment of tasks and projects using...