11/24/2025
The Claims Service Specialist will support the Claims Services Managers (CSM’s) to help ensure member claim service satisfaction and provide claims service management ensuring proper communication and follow through.
ESSENTIAL EDUCATION AND EXPERIENCE:
Bachelor’s Degree or equivalency in a related discipline and at least three (3) years of commercial P&C claim handling experience and claims customer service. Must have direct client service experience in commercial claims either through face-to-face or telephonic interactions.
SKILLS/COMPETENCIES REQUIREMENTS:
Strong customer service orientation.
Organization, planning, and prioritization expertise with strong skills in multi-tasking and follow-up.
Proficiency with Microsoft Office and ability to learn RMIS based claims systems.
Works well independently and in a team environment.
Excellent written and verbal communication skills.
Comfortable in a client facing role.
Strong analytical, problem solving,...
Captive Resources
Itasca, IL, USA
Full Time
