04/07/2026
The Account Service Representative III (ASR III) is responsible for processing new business and cancellations from accounts on multiple system platforms. Provide written correspondence to internal/external customers. Monitor accounts for outstanding balances. Meet the demands of a production environment in both the input of information and service standards including quality, quantity, and aged balance tracking.
Primary Job Functions:
Review and Analyze Error Reports: Thoroughly assess error reports to identify discrepancies or issues requiring action. Ensure certificates, business records, and insured eligibility align with established underwriting guidelines, confirming completeness and accuracy.
Effective Communication: Engage proactively with agents, accounts, and customers to resolve issues via phone or written correspondence. Maintain professionalism in all communications while driving timely resolutions.
Audit Remittance Reports: Conduct thorough audits...
Fortegra
Jacksonville, FL, USA
Full Time
