66 jobs found in Jacksonville

Position Summary The Service Specialist is responsible for providing prompt and courteous customer service, assisting clients in understanding policy details, and guiding them through claims processes. The role ensures accurate client information, communicates policy updates through various channels, resolves issues professionally, and collaborates with internal teams for comprehensive client support. They actively participate in training programs to enhance product knowledge and customer service skills. What will your job entail? Job Responsibilities: • Provides prompt and courteous customer service to clients, addressing inquiries, concerns, and requests related to insurance policies and coverage. • Assists clients in understanding policy details, terms, and conditions, and provides guidance on claim processes. • Ensures all client information is up-to-date and accurately recorded in the company's systems. • Supports clients through the claims process, ensuring they...

  When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Commercial Lines Underwriter. The Commercial Lines Underwriter will have the opportunity to grow a book of business by underwriting new commercial business and increasing renewal business through the cultivation of client relationships.   Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business...

  When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Personal Lines Underwriter. This is an outstanding opportunity to grow a book of business by selecting and writing new business through the cultivation of client relationships. Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to...

The FNOL Specialist ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, branch representatives and managing general agents. This role combines Customer Service, FNOL reporting and administrative tasks. Minimum Qualifications: High School Diploma or equivalency required At least 3 years of customer service experience required; experience in a call center environment preferred At least 2 years of experience in a claim’s environment Experience using 3-4 systems/programs simultaneously Bi-Lingual in Spanish is a plus Primary Job Functions: Serve as the first point of contact for policyholders, managing 40-60 inbound calls per day while simultaneously handling claims administration tasks, including data entry, document processing, and managing claim files with clear, empathetic...

Company Details   Carolina Casualty  is a member company of  W. R. Berkley Corporation , an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.    We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.    The company is an equal opportunity employer. Responsibilities Lead day-to-day execution of CCI’s telematics program, the company’s most visible transformation initiative,...

Company Details   Carolina Casualty  is a member company of  W. R. Berkley Corporation , an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.    We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.    The company is an equal opportunity employer. Responsibilities The Commercial Bodily Injury Claims Manager is responsible for providing leadership and expertise to a team of...

The 8-week Summer Internship Program offers students the chance to gain real-world experience in a professional environment, working alongside industry experts. Interns will be placed in one of several departments based on skills, interests, and business needs, including: Internal Audit Data Analytics Underwriting Cybersecurity Business Analysis What Intern will gain: Hands-on experience in your chosen discipline. Exposure to company operations and industry best practices. Mentorship from experienced professionals. Opportunities to network with peers and leaders across the organization. Professional development workshops and end-of-program presentation experience. During the summer internship, the intern will report to the designated manager and will be responsible for assigned tasks and duties relevant to that department. Minimum Qualifications: Currently enrolled in a Bachelor’s or Master’s degree program in a related field (e.g., Business,...

The LDP Associate is a highly motivated recent college graduate who will rotate to two (2) to four (4) operational areas throughout the 2-year program. Each rotation will last 6 to 12 months and is assigned based on the associate’s qualifications and interests as well as business need. Rotations include the following departments: Financial Planning & Analysis, Corporate Accounting, Internal Audit, Compliance, Data Analytics, IT, Underwriting, Account Management, Marketing, Operations, and Business Analysis. While in the rotation, the LDP associate will report to the designated rotation manager and will be responsible for assigned tasks and duties relevant to that department. What LDP will gain: Exposure to multiple business units and senior leadership. Hands-on experience in strategic and operational initiatives. A strong professional network across the organization. Mentorship, coaching, and leadership development opportunities Minimum Qualifications:...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:     Why Choose a Career with the AAA The Auto Club Group (ACG)   You   enjoy interacting with people ,   having   a high attention-to- detail   and thrive in a fast-paced setting .   Having a job that is exciting and all ows you to   help others is important to you.   At AAA The Auto Club Group (ACG), you   will find   that you ca n have a fulfilling career and will be joining a company that   truly cares   about their members and employees.   Continue reading to see what our   Fleet Dispatcher   opportunities   are all about!   A day-in-the-life of a   Fleet Dispatcher   As a   Fleet Dispatcher , you will dispatch calls for emergency roadside   assistance   to members and   /   or club fleet personnel via radio, telephone or electronically.   You will receive and manage calls related to emergency and   /...

The Licensing Analyst will primarily be responsible for preparing, reviewing, and processing entity licensing applications and annual company renewals, as well as assisting with other compliance projects. Minimum Qualifications: High school diploma or equivalent work experience. Highly proficient computer skills, working in different software systems, data entry and excel. 1-3 years’ experience in insurance company agent and agency appointment &/or other medical or financial industry experience preferred. Agency licensing, SIRCON, NIPR and/or IPORTAL experience preferred. Quick learner who enjoys a fast paced, collaborative work environment. Primary Job Functions: Prepares and files new entity appointment and licensing applications with regulatory agencies and handles inquiries and annual renewals. Tracks agent appointments for new and renewal deadlines. Invoices agents or accounts for reimbursement of license fees. Maintains license information...

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security remediation, vulnerability management, and compliance tasks to maintain a secure IT environment. This position requires a focus on incident resolution, supporting critical tasks, and providing seamless communication for technical issues.   Key Responsibilities: Technical Support & Incident Resolution: Provide comprehensive technical support across a range of hardware, software, and network issues. Take ownership of service requests and technical problems, ensuring prompt and effective resolution to minimize disruption to business operations. Address and escalate issues as necessary to ensure timely solutions. Regional and Expansion Site IT Support: Assist in providing reliable IT support to regional offices, remote users, and future expansion sites. Security &...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Senior Underwriting Specialist plays a vital role in bringing our mission to life by transforming complex insurance processes into a seamless, transparent, and highly personalized client experience. As a trusted partner to both advisors and clients, this individual...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing teams in Jacksonville and Tallahassee, FL.   The Employee Benefits Account Manager supports the maintenance, growth, and servicing of assigned employee benefits accounts by coordinating new business and renewal marketing, underwriting activities, and day-to-day client service needs. This role works closely with clients, carriers, and producers to provide benefit plan support, assist with claims and administrative issues, maintain accurate account records, and ensure timely processing of account activities. The Account Manager develops strong client relationships, applies technical knowledge of employee benefits coverages, and delivers responsive, high-quality service while supporting overall account retention and growth. How You Will...

Client Support Specialist – Standard Commercial Lines Location: Ohio, Kentucky or Florida Employment Type: Full-Time, Hybrid, based in one of our locations Why Join Us? Build a rewarding career in the commercial insurance industry with opportunities for growth and advancement. Work in a supportive, collaborative environment focused on teamwork and exceptional client service. Take advantage of ongoing training, licensing support, and continuing education opportunities. Gain valuable experience with commercial insurance operations, carrier systems, and diverse client accounts. Develop your technical insurance expertise while expanding your professional skills and industry knowledge. Position Summary We are seeking a Small Business Unit (SBU) Client Support Specialist who provides administrative and operational support to the Commercial Lines Department by assisting with the daily processing of incoming and outgoing business activities. This position supports...

Client Support Specialist – Standard Commercial Lines Location: Ohio, Kentucky or Florida Employment Type: Full-Time, Hybrid, based in one of our locations Why Join Us? Build a rewarding career in the commercial insurance industry with opportunities for growth and advancement. Work in a supportive, collaborative environment focused on teamwork and exceptional client service. Take advantage of ongoing training, licensing support, and continuing education opportunities. Gain valuable experience with commercial insurance operations, carrier systems, and diverse client accounts. Develop your technical insurance expertise while expanding your professional skills and industry knowledge. Position Summary We are seeking a Client Support Specialist who provides administrative and technical support to the Commercial Lines Department by assisting with the daily processing of incoming and outgoing business activities. This position partners closely with Commercial...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask? Well, it’s simple. They provide peace of mind to our members through identifying and navigating through...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be...

The Statistical Reporting Analyst is responsible for reporting financial and statistical data to insurance bureaus, state insurance departments, and other organizations for all lines of insurance. This position will develop methods and procedures to report quality data timely and efficiently (utilizing best practices of data management.) This role will work closely with the Product teams to analyze and research new regulatory reporting requirements, including existing and new states, using the project life cycle.  The Successful candidate may also provide business support to the Finance and Accounting team.  The Analyst is responsible for analysis, design, testing, maintenance, and support of statistical reporting solutions.  This individual will work with internal Business Representatives, external customers, and IT Development Staff to analyze requirements and develop solutions using Microsoft SQL Server Management Studio, Toad Data Point and/or Excel applications....

About the Role We are seeking an experienced insurance attorney to serve as trusted legal advisor to the business on insurance product innovation, design, coverage, product research, and specialty insurance matters across Fortegra’s admitted, surplus lines, and warranty/service contract businesses. This role will partner closely with Underwriting, Product, Regulatory, Reinsurance, Operations and business leadership to advise on complex risk issues, craft and interpret policy and contract language, assess claim and coverage positions, and support the development, distribution and administration of insurance and warranty products. This is a hands-on insurance and warranty product development and legal construct-focused role for an attorney who understands how insurance products work in practice — from policy language, exclusions, and coverage determinations to state insurance considerations, product structures, claims disputes, and specialty program operations. The ideal...