11 claims team lead jobs found in Jacksonville, FL

Position Summary The Customer Service Representative works in a sales-driven, multi-tasked, goal-oriented team environment, and is responsible for supporting incoming customer and broker interactions related to builders risk policy submissions, underwriting support, website navigation, guidelines, and general service inquiries. This role manages high volumes of inbound communication across phone, chat, and email channels, while also conducting outbound calls from lead generation efforts, ensuring timely and accurate handling of service requests and processing of business transactions. The representative performs key policy service functions, including endorsements, cancellations, and other servicing transactions, while providing general underwriting and product support. This position requires the ability to work independently, exercise sound judgment, and demonstrate initiative to meet service level expectations, while delivering quality service and a high level of customer...

The CareIQ Service Coordinator provides administrative customer service and file management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. This role operates with a high focus on accuracy, urgency and communication to ensure that services are completed on schedule and without interruption. This is a remote role. Candidates must live in Eastern or Central standard time zones, Shift for this role will be 12:00 PM - 9:00 PM EST. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide telephonic customer service in an inbound and outbound high-volume call-center environment Complete accurate data review and entry Able to learn and operate corporate proprietary systems Request and review treatment...

Company Details   Carolina Casualty  is a member company of  W. R. Berkley Corporation , an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.    We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.    The company is an equal opportunity employer. Responsibilities CCIC is seeking an experienced data and analytics leader to serve as VP, Data & Analytics — a newly created,...

We are seeking a hands-on ServiceNow Claims Lead Engineer to serve as the technical subject matter expert (SME)  for a highly customized specialty claims platform built on ServiceNow. This role is focused on architecture, design, and hands-on development , working closely with engineering leadership, product stakeholders, and a Software Integrator (SI) to deliver scalable, high-quality solutions. The platform leverages ServiceNow Customer Service Management (CSM), App Engine, and Integration Hub  with extensive scripted customizations and complex integrations across policy administration, financial systems, and enterprise data platforms . This role is ideal for someone who enjoys building and evolving complex platforms , staying close to the code, and acting as the go-to technical authority  for ServiceNow architecture and implementation.   Key Responsibilities: Platform Architecture & Technical Ownership Serve as the ServiceNow technical authority...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Client Relationship Manager (CRM), Employee Benefits, is the primary liaison between insurance carriers and clients, managing employee benefit programs, renewals, and day to day service inquiries. They ensure plan compliance, analyze benefit trends, and provide advice...

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.   We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.     Check out...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Territory Sales Manager, Commercial LOCATION : Candidates must reside near a major airport and be able to travel overnight within their geographic area.  City to reside in/near: Orlando, Jacksonville Territory: Orlando/Jacksonville and surrounding area Travel : 50% - Orlando/Jacksonville and surrounding area SUMMARY : We are seeking a Territory Sales Manager, Commercial...

Position Summary The call team Marketing Representative plays an essential role in engaging and building relationships with the MGU's broad customer base in a high-volume calling environment. Over the phone and via email, you’ll develop and strengthen relationships with insurance professionals, generate and qualify leads, and identify decision-makers and opportunities. In this position you are empowered to drive policy submissions and premium by promoting events, digital content, products and policy features. Using focused listening, a personalized approach and consistent follow-up, you’ll communicate this MGU's key value propositions, overcome objections and move agents through the marketing funnel. What will your job entail? Hybrid role out of Jacksonville, FL.   Job Responsibilities ·  Make outbound calls to educate and motivate insurance professionals to sell builders risk ·  Communicate US Assure’s offerings, including resources, programs,...

The Doctors Company is seeking an Underwriter to join our team in Region III. Region III states include: TX, OK, AR, LA, MS, AL, GA, TN, SC, and FL. This is a hybrid opportunity, reporting to our office in Jacksonville, Florida.   Position Mission Working under the general supervision of management and acting within authority granted, you will appropriately apply underwriting principals and demonstrate sound judgment in the production, selection, pricing, control and servicing of assigned business. Assist management in training of other underwriting staff and must have the ability to travel as needed. Contacts are policyholders, employees, company managers, agents, claims and legal professionals, and members of the general public.   Qualifications High school graduate or equivalent combination of education and experience required. Must have Property and Casualty Agents license. Associate’s degree (2 years college) or equivalent combination of education and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking  a Commercial Lines Account Coordinator   to join our growing team in   Jacksonville, FL!       The Commercial Lines Account Coordinator will be responsible for providing administrative support to our commercial lines team, ensuring that client accounts are managed effectively and efficiently. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with clients and colleagues.     How You Will Contribute:     Process certificates of insurance / evidence of property—daily and renewals. Process changes endorsements and monthly reports. Issue Auto ID cards. Prepare policies for delivery. Order loss runs and prepare loss summaries. Order Motor Vehicle Reports. Assist with claim data entry....

Company Details   Carolina Casualty  is a member company of  W. R. Berkley Corporation , an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.    We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.    The company is an equal opportunity employer. Responsibilities The E&S Underwriting Manager will be responsible for building and overseeing the E&S primary auto...