19 software jobs found in Jacksonville

Company Details At Verus Specialty Insurance, a proud member of the esteemed W.R. Berkley Corporation (NYSE: WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the United States. Backed by the formidable strength of a Fortune 500 titan and operating with the agility of a nimble startup, we blend the best of both worlds to foster innovation and excellence in everything we do. Our nationwide operations are supported by a robust network of select wholesale producers, ensuring that our reach and capabilities are always close at hand. We are driven by a forward-thinking leadership that champions a dynamic culture where questioning the norm is not just welcomed but expected. This ethos empowers our team to consistently surpass customer expectations and drive the industry forward. At Verus, we are more than just a company; we are a community that thrives on collaboration, growth, and taking ownership of our...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

Job Summary The Building Materials Analyst is responsible for preparing samples and measuring specifications using prescribed lab equipment for each product. Analyzes samples by following established procedures to determine sample condition and specifications. Records data and measurements. Conducts database searches, identifies selections, makes report comments, and generates reports based on correct specifications. Maintains optimal efficiency and quality standards. Key Responsibilities Measures, evaluates, and analyzes all sample specifications, assessment form information, database selections, websites, and library samples to ensure accuracy in determining like, kind and quality selections or matches Operates and utilizes lab equipment/tools as required, following current lab procedures Documents and verifies all unusual specifications, poor sample conditions, and any aspects of individual samples that does not comply with industry norms by placing internal notes and...

Senior Corporate Accountant About Fortegra Become a part of Fortegra, an industry leader for more than 45 years helping businesses and individuals manage risk by creating and delivering reliable insurance risk management solutions. You will join the Corporate Accounting team and play a pivotal role in preparing and analyzing operating results to provide key insights to accounting and business leaders. Fortegra operates in a highly complex insurance and accounting environment. In this role, you will gain exposure to a myriad of business arrangements and accounting transactions — making this an excellent opportunity to strengthen and hone a strong accounting and reporting skillset with direct visibility to senior leadership. This role is based at our corporate headquarters in Jacksonville, Florida, with minimal travel required. You will work at the corporate accounting level, interacting with all elements of insurance financial management — including investments, risk...

The Claims Coordinator will support the claims team by assisting adjusters with claim processing, vendor setups, and payment-related tasks. This role is responsible for generating and distributing reports, communicating with internal teams and external partners, and verifying claims information. Additional responsibilities include preparing and managing correspondence, troubleshooting operational issues, and performing administrative tasks, ensuring collaboration across teams to advance Fortegra's claims processes. Minimum Qualifications: Associate’s Degree or equivalent work experience preferred. Minimum 3 years of relevant experience preferred. Insurance claims experience preferred. Primary Job Functions: Assist adjusters in the processing and troubleshooting of claims. Complete vendor setup, check processing and other payment-related tasks. Generate reports for internal and external distribution. Communicate effectively and timely with internal and...

Job Summary The Director, Advanced Analytics serves as the technical leader for advanced analytics supporting Pricing and Underwriting, responsible for building the analytical capabilities that enable more effective pricing, underwriting, and portfolio management across Fortegra’s Specialty P&C business. This role combines actuarial knowledge, data science, and modern analytical practices to transform complex insurance data into scalable analytical applications, data products, and actionable insights. This position develops the models, data products, and processes that allow Pricing and Underwriting teams to make faster, more informed decisions. Working closely with Pricing, Underwriting, IT, and business leadership, the Director will identify opportunities to modernize analytical workflows and develop new capabilities that improve risk selection, portfolio management, and pricing accuracy. The role serves as a strategic partner to underwriting leadership, translating...

Job Summary The Customer Experience Representative serves as a key liaison between customers and partners, providing timely assistance, answering questions, and resolving issues in a fast-paced, customer-focused environment. The Customer Experience Representative collaborates with insurance companies and independent adjusters to ensure accurate data collection. This role is centered on delivering personalized solutions tailored to each customer's unique situation, always prioritizing their needs throughout the process. Key Responsibilities   Responds efficiently and accurately via phone, email and CX chat groups to customer inquiries, providing solutions and ensuring that they feel supported and valued Handles high volumes of inbound and outbound customer calls related to but not limited to building material testing status and results, providing first-call resolution and customer satisfaction Resolves customer issues and complaints effectively and efficiently to ensure...

Job Summary The Materials & Repair Estimate Operations Specialist position performs quality assurance and analytical tasks related to wood cabinet and furniture repair estimates, supporting the Technical Repair Estimate team.  Role Location:  Fully remote within the continental United States. Key Responsibilities Reviews estimates and files completed by the Technical Repair Estimator team to ensure that the submitter’s request has been met Confirms completion of estimate, support components, billings, and close out the file.  Using industry standard software, such as Xactimate, completes the estimate by providing a valuation of wood cabinetry and/or furniture on an as needed basis which is used by the submitter and compared to our repair estimates to determine the disposition of the damaged items. (i.e. repair vs. replace) Follows-up on incomplete file submissions Communicates any next steps to other team members Assists Operations Manager with analysis of team...

Responsible for leading the IT Operations function, including the Help Desk and midrange systems teams, and for the day-to-day delivery, performance, and reliability of the company’s end-user, infrastructure, and enterprise platform services. This role owns the vendor and contract portfolio for IT (including software licensing, renewals, and circuit/connectivity services), manages the IT operating budget, supports audit and regulatory engagements, and partners with Security, Network, and Application teams to drive enterprise initiatives, new site build-outs, and modernization—including the responsible adoption of AI-enabled tooling within IT.   Minimum Qualifications: Bachelor’s degree in a related field, or equivalent professional experience 8+ years of progressive experience in IT Operations, including infrastructure, end-user services, or enterprise platform administration. 3+ years in a management or supervisory capacity leading IT teams, including remote staff....

The Credit Claims Examiner is responsible for delivering exceptional customer service while accurately adjudicating Credit Protection and Debt Cancellation claims. This role reviews claim documentation, determines coverage eligibility, and communicates claim decisions in accordance with policy provisions, regulatory requirements, and company guidelines The position requires balancing claim adjudication with inbound customer service responsibilities based on business needs while maintaining quality, productivity, and compliance standards. Minimum Qualifications: High School Diploma or equivalent. Minimum 2 years’ experience in claims and/or other related claims processes. Experience reviewing documentation and making coverage or eligibility determinations preferred. Strong customer service experience with the ability to effectively communicate verbally and in writing. Experience handling confidential information while maintaining accuracy and...

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security remediation, vulnerability management, and compliance tasks to maintain a secure IT environment. This position requires a focus on incident resolution, supporting critical tasks, and providing seamless communication for technical issues.   Key Responsibilities: Technical Support & Incident Resolution: Provide comprehensive technical support across a range of hardware, software, and network issues. Take ownership of service requests and technical problems, ensuring prompt and effective resolution to minimize disruption to business operations. Address and escalate issues as necessary to ensure timely solutions. Regional and Expansion Site IT Support: Assist in providing reliable IT support to regional offices, remote users, and future expansion sites. Security &...

Responsible for safeguarding confidentiality, integrity, and availability of data, applications, infrastructure, and AI systems across the organization. The Security Analyst leads day-to-day operations of the company’s security tooling across on-premises, cloud, and SaaS environments, drives the identification, investigation, and resolution of security events, and partners with engineering and operations teams to embed security throughout the software development and deployment lifecycle. The role also helps the organization securely adopt, deploy, and govern AI technologies   Primary Job Functions: Security Operations & Incident Response Monitor and tune in-place security solutions (SIEM, EDR/XDR, SOAR, email security, DLP, CSPM) for efficient and appropriate operation. Lead investigations into security incidents escalated beyond Tier 1, including triage, forensic analysis, containment, eradication, and recovery. Develop, maintain, and tune detections (e.g.,...

    Fortegra is building a next-generation engineering capability focused on AI-accelerated development and rapid application delivery. We are seeking Full Stack Engineers who thrive in fast-moving environments and have deep experience designing, building, and deploying enterprise-grade applications. The ideal candidate is a high-agency engineer with strong expertise in React-based front-end systems, modern backend frameworks, and secure public-facing application architecture, combined with hands-on experience using AI-driven development tools and agentic coding workflows.  Domain experience in Insurance or Financial Services is a big plus. If you are excited about using tools like Claude Code, GitHub CoPilot, Cursor, Lovable, Replit, and other AI-native development tools to dramatically accelerate product development, we want to talk to you. What You’ll Do:   Build and Ship Production Applications:   Architect and develop...

The Baldwin Group Wealth Advisors, LLC is an independent RIA firm offering financial planning and investment advice for individuals, and fiduciary retirement plan services to corporations. We pride ourselves in being a high touch organization that is highly competent, proactive, and responsive. Due to our continued growth, the Retirement Plan Consulting division currently has an opening for a Client Manager. This role would be assisting with departmental objectives while maintaining relationships with key retirement plan sponsors (governmental and 401k) with a focus on client satisfaction and retention. As a Retirement Plan Client Manager at The Baldwin Group, you will use advanced skills gained through training and experience to provide pro-active support to the Retirement Plan Consultant and Plan Sponsors, and assist with efficient, quality client service. You will serve not only as a key member of the Financial Services team but also as the initial point of contact for clients...

This position is for a professional contributor in catastrophe risk management, who works under moderate supervision. The individual will assist other team members in gathering and preparing data for catastrophe analyses, by reviewing exposure data for accuracy, validity, and identifying abnormalities. The candidate will perform catastrophe risk analytics necessary for reinsurance evaluation under the guidance of senior team members. The position requires a self-starter who manages moderately complex analyses in partnership with internal and external teams to confidently communicate needs, findings, and recommendations. The candidate should have a willingness to continually develop skills in risk management and the (re)insurance industry. Responsibilities: Key responsibilities will include, but not limited to: Work directly with underwriters to gather and prepare quarterly portfolio rolls up for catastrophe modeling. Assess the data quality to ensure the data used in the...

We are seeking a hands-on ServiceNow Claims Lead Engineer to serve as the technical subject matter expert (SME)  for a highly customized specialty claims platform built on ServiceNow. This role is focused on architecture, design, and hands-on development , working closely with engineering leadership, product stakeholders, and a Software Integrator (SI) to deliver scalable, high-quality solutions. The platform leverages ServiceNow Customer Service Management (CSM), App Engine, and Integration Hub  with extensive scripted customizations and complex integrations across policy administration, financial systems, and enterprise data platforms . This role is ideal for someone who enjoys building and evolving complex platforms , staying close to the code, and acting as the go-to technical authority  for ServiceNow architecture and implementation.   Key Responsibilities: Platform Architecture & Technical Ownership Serve as the ServiceNow technical authority...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Jacksonville or Tallahassee, FL! The Commercial Lines Account Manager is responsible for servicing commercial insurance accounts by reviewing renewals, processing policy documents, responding to client requests, ensuring compliance with underwriting guidelines, and maintaining strong relationships with clients, carriers, and internal teams. How You Will Contribute:   Process daily mail, including faxes and e-mail, for assigned accounts Answer and process all telephone requests for assigned accounts Enter all required data into system to maintain current file data on all assigned accounts Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by...

A Senior Network Engineer has 7+ years of experience which could involve the leading or management of a team having proficiency and understanding of various types of networking hardware. They have a proficiency and understanding of various types of networking hardware, they are responsible for overseeing an organization’s network infrastructure to ensure proper maintenance and security compliance with applicable regulatory audit requirements. They design, upgrade, and implement, maintaining the network infrastructure on-prem or cloud which includes but not limited to firewalls, routers, switches, VPN appliances, and other physical networking hardware for the organization. Installing and configuring network equipment to update or fix hardware issues. Their duties include working with other IT staff and company employees to identify network or computer system needs, establishing network or firewall-related changes for legitimate business traffic or cybersecurity related reasons and...

The Advisor, Commercial Risk sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of influence while identifying and soliciting sales prospects. PRIMARY RESPONSIBILITIES: Presents proposals in a professional manner, reviewing coverages in detail to ensure understanding. Communicates with clients, prospects, insurance company partners, and service team in an articulate and effective manner. Finalizes the sale and collects necessary documents, applications, etc., and briefs the service team on the policy sale. Develops prospects by becoming involved in community affiliations, attending insurance company partner hosted seminars, building and maintaining relationships with industry contacts, engaging in networking events and through referrals from current accounts. Develops information and recommendations for...