3 field case manager jobs found in Neenah, WI

Summary The Product Manager II supports product management and product analytics for Jewelers Mutual by helping identify trends in product experience, financial and operational performance, and market/competitor dynamics. This role translates data into clear insights and recommendations that improve profitability, customer value, regulatory compliance, and operational execution. The Product Manager II is a developing subject matter expert who contributes to cross-functional product initiatives, filings, and enterprise projects under guidance from senior product leaders.   Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we...

Summary The Jeweler Solutions Manager serves as the operational owner of assigned programs, responsible for monitoring program performance, maintaining profitability, and ensuring overall program health. This role manages the day-to-day execution and performance of programs while identifying opportunities to improve operational efficiency, customer experience, and financial results. The position works closely with P&L leadership, Product Management, Relationship Management, Legal, and Sales to evaluate program performance trends and coordinate adjustments needed to support program sustainability and growth. The role provides indirect leadership by coordinating cross-functional efforts and driving program initiatives that support overall business objectives. The Jeweler Solutions Manager plays a key role in ensuring programs remain competitive, financially sound, and operationally effective. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting...

This position will serve as a key member of the IT Infrastructure team, responsible for supporting and evolving core infrastructure systems across the organization. The role balances day-to-day operational support with project-based engineering work to ensure reliable, scalable, and secure technology services. As an Infrastructure Engineer, you will take ownership of core systems, resolve complex technical issues, and contribute to infrastructure modernization efforts. This role requires a strong IT generalist with experience across multiple infrastructure domains, including networking, server administration, and hybrid cloud environments. This is a hybrid role, with the associate required to be in the office 3 days per week. RESPONSIBILITIES Provide advanced support for infrastructure operations, including incident response, troubleshooting, and root cause analysis across systems and platforms Maintain and support core infrastructure technologies, including networking,...