9 manager jobs found in Neenah, WI

Summary: This role serves as the primary relationship liaison between Jewelers Mutual and our jeweler partners. The Account Manager is responsible for developing personalized approaches to drive results across the entire suite of solutions offered to the jeweler from Jewelers Mutual. This includes insurance referral programs, care plan, shipping solution, appraisal solution, asset protection, and any new solutions that are developed. Critical functions within this role include onboarding new partners efficiently while complying with all contractual agreements, cultivating strong relationships to drive new business growth, training best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership, Business Development, and Operations to appropriately steer the direction of the product(s)/program(s). Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry...

Summary: This role serves as the primary relationship liaison between Jewelers Mutual and our large scale jeweler partners. The Key Account Manager is responsible for developing personalized approaches to drive results across the entire portfolio of jeweler offerings; insurance referral programs, care plan, asset protection, shipping solution, and all other programs. Critical functions within this role include onboarding new partners efficiently while complying with all contractual agreements, cultivating strong relationships to drive new business growth, training best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership, Business Development, and Operations to appropriately steer the direction of the product(s)/program(s). Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With...

DESCRIPTION: The QA Architect is the strategic visionary for the Quality Assurance organization, responsible for defining the future of quality engineering, testing practices, and QA governance across the enterprise. In partnership with the QA Manager, this role establishes the QA vision, roadmap, standards, and architecture while driving innovation in automation, quality engineering, and emerging testing capabilities. The QA Architect ensures quality remains a competitive advantage by creating scalable frameworks, influencing technology strategy, and enabling teams to deliver high-quality solutions through consistent and modern QA practices.  RESPONSIBILITIES: Develop and execute a comprehensive QA strategy across all facets of Information Technology  Establish standardized QA processes, tools, and metrics across all product lines.  Partner with third-party vendors and suppliers to ensure external deliverables meet internal quality standards...

Summary: The Corporate Events Specialist is responsible for planning and execution of all trade shows and external industry events with moderate direction. This includes assisting in the developing and maintaining event project plans to ensure all business needs are met. Additionally, this role includes daily marketing responsibilities ensuring a commitment to excellence and continuous improvement. The role is an in-office position located at our headquarters in Neenah, WI. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and...

Summary Provides excellent service to policyholders, agents, adjusters, and coworkers over the phone and through written communication. Researches, reviews, prepares initial gathering of information for the Underwriting team to review and determine acceptable risk.  Provides follow-up as necessary.  Consistently meets expectations for quality, accuracy, and timeliness.  Works closely with Personal Lines Underwriters, jewelers, agents and policyholders to fulfill customer and business requests. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products,...

Summary The Product Team Intern will assist in a wide variety of projects supporting our Product teams. This individual will work alongside product analysts and regulatory compliance analysts, learn about insurance, data analytics, finance and accounting, regulatory compliance, and the jewelry industry, providing experience that will help prepare them for a career in any of these areas after graduation. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.  As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor...

Summary  As a Data Science Intern at Jewelers Mutual, you will support the Product/Analytics team in analyzing datasets to derive actionable business insights. You will work alongside data scientists and cross-functional stakeholders to understand data needs, assist with analyses, and help translate findings into recommendations that support product and pricing decisions. This internship, based in our Neenah, WI office for Summer 2027, offers hands-on experience applying analytical and statistical methods to real business problems. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.  As a technology focused organization, we embrace cutting-edge tools and data-driven...

Summary: The Quality Assurance Analyst monitors and analyzes the interactions between the contact center agents and customers to ensure agents are performing to standards. The Quality Assurance Analyst provides feedback to supervisors, managers, and agents regarding the agent performance. The Quality Assurance Analyst works with our training staff to identify training and coaching trends that may need to be addressed. This position is also key in recognizing any and technology implementations that may be necessary to enhance the customer experience. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and...

Summary We are seeking a motivated and detail-oriented intern to join the Jeweler Solutions team for the summer. This internship offers hands-on experience across multiple facets of the jewelry and insurance industry, with a focus on operations, technology, and customer support. The ideal candidate will assist in several key projects aimed at optimizing team workflows, improving customer experiences, and supporting strategic initiatives. This is an excellent opportunity for a student looking to gain experience in business operations, data analysis, and process improvement. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we...