41 area customer experience specialist jobs found in New York

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...

Join us as a Senior Executive Underwriter, Financial Institutions - Financial Lines to play a highly influential role in protecting our clients and growing our business. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG has an exciting opportunity for a Senior Executive Underwriter on our Financial Institutions team. This level underwriter typically works with accounts/clients which are greater in scope and complexity.  The role is expected to have increased involvement in the...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview   Argo Group currently has a challenging opportunity for a   Senior Underwriter   in their Excess Casualty line of business.  This is a production underwriting position responsible for marketing, underwriting and processing assigned lines of business. Responsibilities may also include participating in special projects and mentoring less experienced staff.     The role will work onsite (5 days per week) at our New York City office location.   The primary duties and responsibilities of the role are:   Underwrite and analyze new business and renewal submissions for our assigned area....

Join us as a Senior Underwriting Specialist, Corporate Accounts, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriting Specialist, Corporate Accounts Excess Casualty to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure ocean marine bodily injury and property damage claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Sr Claims Specialist to join our Casualty Construction Claims team. This position primarily focuses on the execution of claim handling responsibilities for a complex primary and excess casualty portfolio with specific emphasis on Construction Defect, Job Site Bodily Injury, OCIP/CCIP and/or New York Labor Law matters. We seek a claims professional with strong construction casualty and excess insurance claims experience. The candidate must possess technical claims knowledge, legal insight, accuracy, responsiveness and display a high degree of customer service. The ability to manage a pending of significant exposure cases while providing insight and analysis on claim exposures to management and our underwriting partners is also required for success in this role. Location: This position will be based out of any of our US Sompo Offices . We strive for collaboration...

Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* This role serves as the primary point of contact for policyholders, insurance brokers, and general agents. They provide accurate policy administration, timely service, guidance on coverage, and respond professionally to client inquiries in a timely manner. Account Management Limited knowledge of NYS WCB regulations as they affect our business and client issues, and client needs; Works with manager to increase knowledge in NYS WCB regulations thus building and maintaining positive ongoing client relationships. Provides continual education to clients on Standard Security processes, policies, and procedures, including web-site services and navigation.  Responds to customer inquiries regarding coverage questions, billing issues, status updates, and other aspects of the benefit plans with oversight from manager and Sr. team members when needed. Works closely with resolution specialists...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position reports to the Regional Product Leader or Director/Sr. Director of Cyber/E&O and is responsible for managing a team of commercial production underwriters and execution of organizational goals and objectives. Ensure effective execution of strategic plans in conjunction with the Regional Product Leader, Director/Sr. Director of Cyber/E&O and Product Line Leadership. Adhere to the rules, rates, forms, authority and underwriting guidelines as delegated by Product Line Leadership group...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to lead and implement the strategic development and execution of organizational goals and objectives. Exhibit extensive knowledge of the insurance industry and business operations across all product lines with proven success with new product and new business development. Provide leadership, direction and support to underwriting teams working on cyber, misc. E&O, and/or direct reports. Is responsible for underwriting, profitability, growth and retention of new and...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary If you can put your keen legal mind to work analyzing, managing and resolving insurance coverage and claims, we want to know more about you! Working on our team offers the opportunity to be involved in settling litigated and non-litigated claims of low to moderate complexity and severity in terms of exposure and coverage. As a Claims Specialist, you'll investigate, evaluate and negotiate claims to successful resolution. This role...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: This position follows a hybrid work schedule, requiring a minimum of two days per week in our New York City (Battery Park Plaza) office, with the remaining days working from home.   An ideal candidate will have: Juris Doctorate (JD) is preferred. Prior claims file handling experience: Including Cyber, EPL, D&O liability, E&O, or professional negligence experience preferred . (Internal Use Only)...

Company Details   W. R. Berkley Corporation is a Fortune 500 Company, listed on the New York Stock Exchange. The Company is made up of dedicated and passionate people committed to delivering the highest quality insurance products and services to specialized markets worldwide.   Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the life science marketplace. You will join a highly respected team of experienced, successful professionals with deep expertise in this market as they build the company of the future.   At Berkley Life Sciences, we insure the future of life science innovators today.  We do so by serving as a preferred market for the life science industry around the globe, offering a broad range of sophisticated property & casualty products and services designed to meet our customers’...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, Financial Institutions , to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role is your opportunity to drive profitable growth in  Financial Institutions by working on creative solutions for complex risks. You will be responsible...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

Position Title Cash Management Client Support & Training Specialist   Location New York, NY 10018   Job Summary The Client Support and Training Specialist role is responsible for delivering a tailored White Glove training session for clients utilizing Flagstar Bank’s Commercial Cash Management Services. This role ensures new and existing cliental are equipped to navigate our comprehensive banking platforms of Online Banking, Bill Pay, Positive Pay, Remote Deposit Capture, Monogram Escrow Express -Rent Security, Lockbox Vault- Internet Cash Orders & Remote Official Checks services alongside other supported Cash Management Products. Client Support and Training Specialists are a core resource for client onboarding, client re-training, and continued client support for Commercial Cash Management Services. Clients will be guided through a structured step-by-step training session to optimize usability and understanding of service platforms and applications. Training...

Job Type: Permanent Build a brilliant future with Hiscox   About Hiscox USA: Hiscox USA underwrites small- to mid-market commercial risks through brokers, other insurers and distribution partners and directly to businesses. In 2026, gross written premiums for the segment will represent over $1bn. Circa 50% of the portfolio comprises small commercial business sold either online or through intermediaries, and the remaining 50% represents traditionally traded business intermediated through broking partners including Professions, Crisis Management and Specialist lines such as Media & Entertainment. Hiscox USA has built the digital business since 2010 through ongoing investment in the brand, technology and operational capabilities. The business has pursued an omni-channel approach since inception, and so are less constrained by the channel conflict which affects some competitors. Customers have a choice of buying policies online end-to-end, by connecting with a Hiscox...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to underwrite new life sciences business and renewals in a profitable manner and according to authority level and established guidelines, and participate in special projects having an impact on the business. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Knowledgeable in coverage forms and policy language; appropriate utilization of forms and exclusions. Able to provide coaching to others. Regular travel across the...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for the most complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors and provides direction to junior employees. We’re looking for a skilled Bodily Injury Litigation Adjuster with Homeowner Liability or Commercial General Liability experience to join our team! In this role, you’ll manage complex injury claims, including fractures, bilateral fractures, fatalities etc. We’re open to candidates located in Eastern or Central time zones who are eager...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter, Environmental to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Retail Casualty AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a motivated Underwriter to contribute to our industry leading Environmental Retail Casualty team. AIG’s strong brand in the market has provided...