27 customer service representative jobs found in Newport Beach, CA

Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Identity and Access Management (IAM) Owner who will be responsible for the delivery of the Entra ID products and capabilities required to support the enterprise infrastructure and business line applications.  In this role you will lead the development of the Entra ID strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements.  You will also collaborate and coordinate with other IT leaders, technologists, and support staff to ensure the requirements are clearly defined and established timelines are met.  Finally, you will work to improve and track the maturity of the IAM services showing increased adoption, speed to market, and resiliency. How you’ll help move us forward : Serve as an...

Position Title Treasury Management Commercial Client Experience Representative   Location Newport Beach, CA 92660   Job Summary The Client Service Representative is an entry level role responsible for supporting the day-to-day servicing needs of commercial banking clients within the Commercial Client Experience Unit (CCEU), operating under the Treasury Management Sales Engagement organization. This role provides timely, accurate, and efficient operational support to Client Experience Associates, Client Experience Officers, and Relationship Management teams by executing routine servicing requests, processing transactions, and assisting with client inquiries. The Client Service Representative contributes to the delivery of a white-glove client experience by ensuring consistency, responsiveness, and attention to detail across all servicing interactions. Working under moderate supervision, the role supports a wide range of treasury and deposit-related activities, including...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.   THE OPPORTUNITY: HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our...

Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented User Access Management (UAM) Analyst who will be responsible for day-to-day execution of user provisioning, deprovisioning, and access modification activities across enterprise platforms. In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times.  You will also collaborate and coordinate with end users within all Pacific Life divisions and business lines, other technologists and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the UAM services by showcasing the...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr Insurance Administration Analyst I to join our Portfolio Operations team in Newport Beach, CA. The Sr Insurance Administration Analyst is responsible for supporting the administration and compliance monitoring of property and casualty insurance coverage for Pacific Life’s commercial real estate loan portfolio. This role...

SENIOR CLIENT MANAGER- CONSTRUCTION COMMERCIAL LINES OF INSURANCE   LOCATION: The role can located out of our Newport Beach, Ontario, Fresno or Los Angeles, CA office with a hybrid work schedule; in office 2x a week.   SUMMARY: The Senior Client Manager within our Construction practice works with and supports Producers, Client Executives, and account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand client relationships. You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We believe in giving you ongoing opportunities to advance your career. Whether you want to take on broader responsibilities or grow in new directions, you are in the right place. Here at Pacific Life, we want to help you embrace your potential so you can achieve your personal best doing purposeful work - every day. As a Sr. Internal Sales Associate for...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job; it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Operations Advisor Management (“OAM”) Specialist to join our multi-life/executive benefits Life OAM team. This role is hybrid based in our Newport Beach, CA or Omaha, NE office. As an OAM Specialist, you’ll move Pacific Life, and your career forward by facilitating complex inquiries primarily, but not solely, for our...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Case Design Specialist to join our New Business Case Design Team in Newport Beach, CA or Omaha, NE • This role is hybrid and will be required to be in office once per week As a Case Design Specialist you’ll play a key role in Pacific Life's growth and long-term success by providing best in class service, support, training...

Job Description: Pacific Life is seeking an experienced and visionary Assistant Vice President, Policy Administration Strategy & Architecture to drive the strategic direction and execution of policy administration systems focused on advancing capabilities through digitization, automation, and AI enablement across our Consumer Markets Division, delivering scalable, efficient, and customer-centric solutions. This role will lead the technical strategy, architecture, and execution of core administration systems, partnering closely with business leaders in a “two-in-a-box” model to deliver measurable business outcomes. The AVP will champion innovation, define the future-state architecture, and ensure alignment between technology investments and business priorities to position the organization for long-term success. This role will be located onsite in one of our office locations, preferably in Newport Beach, CA. What you'll own: Strategic Leadership &...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Product Analyst to join the Institutional Division in Newport Beach, CA or Omaha, NE or Charlotte, NC. This role is on-site. In this role, you’ll play a key role in Pacific Life’s growth and long-term success by supporting efforts for defined contribution financial products by enhancing and automating product-related...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Full Stack Developer to join our Life Web Solutions team. This role will be 4 days onsite in our Newport Beach, CA office. As a Senior Full Stack Developer , you’ll play a key role in Pacific Life’s growth and long-term success by building and delivering cutting-edge self-service capabilities for customers on our...

Job Description: The AVP, Technology Business Operations & Strategy, is a pivotal executive role within the Workforce Benefits division at Pacific Life. This position is responsible for guiding the division’s technology ecosystem with the rigor expected of a Fortune-class organization and the agility of a growth-focused team. Success in this role demands a well-rounded blend of expertise in quality assurance, operational excellence, business management, and strategic vendor partnerships. This leader will champion initiatives that foster reliability, cohesion, and continuous improvement across interconnected platforms and teams, ensuring the division remains a high-performing engine for sustainable growth. As an executive leader, this leader holds accountability for divisional technology investments, workforce planning, and vendor strategy. This includes managing key contracts, multi-year technology roadmaps, and ensuring seamless alignment with both the finance...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Personal Lines Account Manager provides critical support to clients, manages a book of insurance business by acting with a high degree of independent discretion, autonomy, and decision-making. The Account Manager facilitates positive and effective relationships sales and/or account team colleagues.    DUTIES & RESPONSIBILITIES: Works closely with Producers...

Job Description: Pacific Life is seeking an accomplished product engineering executive with deep engineering expertise and a proven record leading at scale in complex technology ecosystems. This leader is accountable for building and evolving the technology landscape that powers growth and exceptional experiences for the Workforce Benefits Division (WBD). WBD is a growth engine for the enterprise. As the business scales, this role serves as the senior product engineering leader accountable for end-to-end engineering delivery across WBD value streams and product domains. The role owns the design, build, and evolution of capabilities spanning quote-to-claim, customer digital experiences, integrations, and partner-facing solutions—ensuring speed, predictability, quality, scalability, and regulatory compliance. Operating at the intersection of product strategy, engineering execution, and talent leadership, this leader drives outcomes through a matrixed operating model and...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Full Stack Developer to join our Workforce Benefits Billing Team in Newport Beach, CA. As a Senior Full Stack Developer ​, you will design, build, and support billing capabilities that are central to Workforce Benefits’ digital-first experience. You’ll contribute to a modern, scalable platforms that support employer,...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Employee Benefits Account Executive manages assigned book of business, develops client relationships and delivers to grow and retain clients. Alongside the Producer, the Account Executive is responsible for the development and implementation of the client’s multi-year strategic plan. The Account Executive ensures HUB’s clients have the support, tools and resources needed to...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Assistant Account Manager provides a high level of support in obtaining, maintaining, expanding, and servicing commercial lines accounts. This position assists with certificates of insurance, policy changes, gathering renewal information preparing client presentations, general account assistance and other special projects. This position will require meeting daily production...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Full Stack Engineer to join our Journey team in Newport Beach, CA. As a Senior Full Stack Developer, you’ll play a key role in Pacific Life’s growth and long-term success by building and delivering cutting-edge web solutions to enhance Customer Journey. You will fill a new role that sits on a team of 5 people in the...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead—our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate—pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future—including your own. We are actively seeking a Senior Marketing Journey & Audience Lead Strategist to join our Marketing Strategy Team in Newport Beach, CA. This is a hybrid role (4 days per week in the office/1 day remote) This is a high-impact, individual contributor role for someone who brings strong strategic thinking, technical skill, and ideas on how to improve marketing...