36 customer account professional jobs found in Omaha

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):    Senior Environmental Technical Claims Specialist   Employment Type:  Full-Time    FLSA Status:  Exempt    Location:  In-Office    Summary:      We are looking for a highly capable Senior Environmental Technical Claims Specialist to join our team and work from any   one of   the our   offices in Albany, Chicago, Los Angeles, New York City, Omaha, Richmond (VA), Rockwood (PA), or Springfield (MO) .    Alternatively, we are also open to consider candidates working from home anywhere in the continental United States This individual will...

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. The Office Services Coordinator is the backbone of our daily mail and document operations. In this role, you'll keep information flowing smoothly across departments — scanning and routing incoming mail, managing outgoing shipments, and providing reliable support to the broader Office Services team. This is an active, on-the-go role where you'll spend much of your day moving throughout the office. Your job responsibilities as an Office Services Coordinator: Scan daily mail and documents for all departments, indexing them to the correct team members.  Scan Property & Casualty mail into EPIC daily; maintain working knowledge of the EPIC system.  Sort and route incoming mail to departments twice...

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for an Accounting Operations Specialist to join its Finance team in our Omaha office.  This individual supports a wide range of financial workflows, including cash application, premium refunds, deductible and captive services, payroll reporting, and other related activities.   Considering Level 1 and Level 2 candidates.   ESSENTIAL RESPONSIBILITIES Coordinates with internal and external stakeholders to obtain necessary financial information, validate information, and support efficient workflows.  Identifies process issues, exceptions, and inefficiencies; resolves or escalates to management for review. (Levels 1 and 2) Ensures accurate data capture and efficient output across financial operations and ensures compliance with policy terms and financial controls.  (Level 2) Produces, validates, and maintains recurring reports used to monitor performance and compliance. Analyzes data...

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As a Director of Employee Benefits Operations, you will have accountability and responsibility to manage and support the Team Leaders and Team Members. The Director will assist in establishing and optimizing resources, tools, and processes within client servicing for the Employee Benefits Department. The Director will work with the department leaders across the region, including IT, sales, customer service/account management, finance and HR. This role will oversee the day-to-day operations and management of the Employee Benefits service teams. This position will be responsible for managing and maintaining a highly driven team of professionals with a shared focus on HUB Corporate and GPL Employee Benefits...

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As a VP, Strategic Account Executive, you will be responsible for providing complete service and benefit management of True Group clients (>100 lives).  This includes serving as a liaison between the client, the firm and the carriers.  This role demands a consultative and collaborative approach, working closely with the Employee Benefits Practice Leader, Sales Leader, and Operations Leader to foster a positive and supportive culture that rewards high performance, celebrates achievements, and promotes a creative learning environment aligned with HUB's values. Your job responsibilities as a VP, Strategic Account Executive: Serves as primary relationship manager for a portfolio of complex True Group clients...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. We’re actively seeking a talented Operations Claims professional to join our Operations Claims processing team within the Consumer Markets Division (CMD) in Omaha, NE or Charlotte, NC. This role follows a hybrid schedule of one day a week in office. As part of the Claims processing team, you’ll move Pacific Life, and your career, forward by ensuring accurate, timely, and compliant processing of insurance claims while delivering exceptional service to customers and internal partners. You will review and process contestable and non-contestable death and living claims on both annuity...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description RESPONSIBILITIES: Only Considering local candidates at this time Must be a US Citizen or Green Card holder. No other visa status will be considered. Serve as the first point of contact for end users by providing technical support via live chat, self-service portal, and phone Diagnose, troubleshoot, and resolve hardware, software, and application-related incidents and service requests Document, categorize, prioritize, and manage incidents and requests accurately within the ticketing system Use published Knowledge Base (KB) articles to ensure consistent, compliant, and efficient issue resolution Ask targeted...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description The IT Service Desk Supervisor is responsible for the overall operational health, performance, and maturity of the Service Desk function. This role provides direct people leadership, oversees 24x7 support operations (including overnight coverage), serves as an escalation point for complex and critical incidents, and drives continuous improvement initiatives such as shift‑left adoption, knowledge maturity, and access management process adherence. The Supervisor ensures consistent service delivery aligned to SLA, ITIL, security, and audit requirements, while fostering a high‑performing, customer‑focused support team. KEY...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description Role Summary The Service Desk Specialist (Extended Hours) 12:30am- 8:30am provides critical after-hours IT support for the organization, serving as the primary point of contact during overnight operations. This role requires a high level of independence, strong troubleshooting skills, and sound judgment to resolve incidents, manage escalations, and maintain service continuity with limited on-site leadership. The specialist supports users across multiple channels, adheres to established SLAs, participates in shift-left initiatives, and performs approved User Access Management (UAM) activities while ensuring security, compliance,...

Responsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs.  Conduct safety surveys of employers’ premises to gather information to assist in risk selection as an integral part of the underwriting process.  Work with management to develop loss control strategies that will have the greatest impact on company success measures. Identify potentially hazardous conditions and unsafe acts that may have an adverse impact on employee claims and assist the client in reducing or eliminating those hazardous condition or unsafe acts. Review business processes and operations. Make recommendations for best practices in safety. Research and analyze technical information, specifications, type of equipment, legal standards, and losses, etc. Write and summarize technical...

Job Description: Job Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    We’re actively seeking a talented Annuity New Business Supervisor to join our Annuity New Business team in Omaha, NE. As an Annuity New Business Supervisor, you’ll move Pacific Life, and your career, forward through service excellence in quality and efficiency of processing, meeting established service level commitments, and leading...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Senior Account Manager, Inland Marine Argo Group currently has a challenging opportunity for a Senior Account Manager supporting our Inland Marine line of business. The Senior Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. Job Purpose: This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research, and analysis.  This position will also partner with their assigned underwriters to help develop and service a profitable portfolio of new and...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Internal Wholesaler in Omaha, Nebraska . This position is responsible for achieving sales goals for the Broad Market Life Insurance products including Term Insurance and Universal Life Insurance within an assigned region of the United States. The Internal Wholesaler (IWS), Life Insurance will partner with assigned Field...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr. Operations Business Services Specialist to join our Inforce Operations Processing team within our Consumer Markets Division in Omaha, NE. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As a Sr. Operations Business Services Specialist, you’ll move Pacific Life,...

Commercial Lines Account Manager Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As an  Account Manager, you will be the main contact for our clients. You will build relationships with your team and clients while assisting them with customer service and ensuring their needs are met. You will have continuous learning and development opportunities to work towards your career goals. Your job responsibilities as an Account Manager: Provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency required timelines. Ensures timely processing of invoices and client requests. Work with client/team on gathering marketing data, preserving quotes, client/carrier correspondence and updated client information in...

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. Our Underwriting Assistant reviews new and/or renewal policies and applications for acceptability and profitability within Company’s guidelines.  They also receive, record and assign new underwriting submissions to Underwriters and assist underwriters with new and renewal accounts by entering information into rating software. This position will be located in Omaha, NE Office and eligible for hybrid work after the completion of training. What will you do? Review and record new business submissions into ImageRight for Underwriting.  Determine which underwriter is responsible for the risk based...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Assistant Underwriter The Assistant Underwriter works closely with an experienced mentor Underwriter and the Underwriting Manager .    The Assistant Underwriter supports underwriters by performing a variety of tasks, including preparing new and renewal accounts for their mentor underwriter's review.    The Assistant Underwriter   is responsible for   collecting and analyzing underwriting information to ensure that proper documentation is in the file before referring to the Underwriter....

Berkshire Hathaway Homestate Companies, Workers Compensation Division, is searching for a Claims Communication and Process Enablement Lead to join its Adjusting Team! This individual is responsible for translating Claims strategy, system changes, and workflow design into clear, consistent, and executable practices across the Claims organization. This individual establishes and maintains disciplined standards for workflow documentation, job-level execution, and practical job aids, ensuring that leadership intent is understood, adopted, and executed consistently along frontline teams. Partners closely with Claims leadership, Transformation, and Technology to ensure change is implemented with clarity, consistency, and accountability.    ESSENTIAL RESPONSIBILITIES:   WORKFLOW DOCUMENTATION AND STANDARDIZATION Owns end-to-end documentation of critical Claims workflows across Adjusting, Medical Management, and operational support functions. Translates complex...

Great opportunity to join our Employee Benefits team! Are you a bright, outgoing, people-oriented person? If so, this is the career for you. At HUB, we value education and continuous learning and are excited to assist you along your career development path. As an Employee Benefits Account Manager , you will provide support to the Strategic Account Executive. You will build relationships with internal and external customers while providing guidance and assistance. You will have continuous learning and development opportunities to work towards your career goals. What makes us different than all the rest? Our Vision:  To be everywhere risk exists – today and tomorrow. Helping protect what matters most. Our Mission:  To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities. Our Core Values: Entrepreneurship:  We encourage innovation and educated...